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Technical Assistance Intern Jobs (NOW HIRING)

WXXI Public Broadcasting Council

IT Intern

Rochester, NY · On-site

$16/hr

The IT Intern will support our in-house IT department in providing technical assistance, maintaining computer systems, and configuring hardware and software The successful candidate will be able to ...

First State Bank Nebraska

IT Intern

Lincoln, NE

$13.50 - $18/hr

This role provides front-line troubleshooting, technical assistance, and user support for bank ... The IT Intern supports daily operations by resolving routine technical issues, escalating complex ...

Galileo

IT Intern / Milan Schools

Milano, TX

$13.25 - $17.75/hr

This internship offers the opportunity to learn how to provide technical assistance to both ... The Intern will support the Tutor and the team in the following activities: * Manage ticketing and ...

City of Olathe

IT Service Desk Intern

Olathe, KS

$15.50 - $16.50/hr

Employment Type Intern (Fixed Term) (Trainee) Job Summary As an IT Intern for the City of Olathe ... They are responsible for providing technical assistance and guidance on a variety of software and ...

City of Olathe

IT Service Desk Intern

Olathe, KS

$15.50 - $16.50/hr

Employment Type Intern (Fixed Term) (Trainee) Job Summary As an IT Intern for the City of Olathe ... They are responsible for providing technical assistance and guidance on a variety of software and ...

Cardinal Health

PRN Pharmacy Intern

Marysville, OH · On-site

$15.50 - $19/hr

What Pharmacy Operations Intern contributes to Cardinal Health With over 45 years of experience in ... technical assistance to less experienced team members Responsibilities Applies knowledge and ...

Baptist Memorial Health

Intern-Nurse II

Oxford, MS

$14 - $18.25/hr

Job Summary Provides technical assistance under the direction of the registered nurse for a defined ... The time period for the graduate nurse to remain in the Nurse Intern II job category is not longer ...

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How much do technical assistance intern jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for technical assistance intern in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What types of projects or tasks can a Technical Assistance Intern expect to work on during their internship?

As a Technical Assistance Intern, you’ll likely support a range of projects such as troubleshooting technical issues, developing user guides, assisting with software or hardware rollouts, and providing support to end-users or other departments. Interns often collaborate closely with IT specialists and client-facing teams, gaining exposure to real-world technical challenges and customer service scenarios. This role is a great opportunity to build practical skills in problem-solving, communication, and technical documentation, while also learning about internal processes and IT best practices. The experience you gain can be a strong foundation for advancing into full-time technical support or IT roles.

What does a Technical Assistance Intern do?

A Technical Assistance Intern provides support to organizations or teams by helping to implement, troubleshoot, and improve technical systems or processes. Their responsibilities often include responding to user inquiries, assisting with software or hardware issues, gathering and analyzing technical data, and contributing to training or documentation efforts. Interns in this role gain hands-on experience in problem-solving and customer service, while learning about the technical operations of the organization. This position is ideal for students or recent graduates seeking to build foundational skills in IT support or technical consulting.

What are the key skills and qualifications needed to thrive as a Technical Assistance Intern, and why are they important?

To thrive as a Technical Assistance Intern, you generally need a basic understanding of technical concepts, strong problem-solving abilities, and relevant coursework or experience in the field. Familiarity with help desk software, ticketing systems, and common office productivity tools is often required. Excellent communication, active listening, and a collaborative attitude help you effectively support users and work within a team. These skills ensure that technical issues are resolved efficiently, customer satisfaction is maintained, and learning opportunities are maximized during the internship.

What is the difference between Technical Assistance Intern vs Technical Support Specialist?

AspectTechnical Assistance InternTechnical Support Specialist
Required CredentialsTypically pursuing or recent graduate in related fieldRelevant certifications or experience often preferred
Work EnvironmentInternship setting, learning-focusedFull-time, customer service or IT support environment
Employer & Industry UsageUsed in tech companies, nonprofits, government agenciesCommon across IT, telecommunications, software companies

The main difference is that a Technical Assistance Intern is usually a student or recent graduate gaining hands-on experience, while a Technical Support Specialist is a more experienced professional providing ongoing technical support to clients or users.

What cities are hiring for Technical Assistance Intern jobs? Cities with the most Technical Assistance Intern job openings:
What are the most commonly searched types of Technical Assistance jobs? The most popular types of Technical Assistance jobs are:
What states have the most Technical Assistance Intern jobs? States with the most job openings for Technical Assistance Intern jobs include:
Technical Assistance Intern jobs near you

INTERNSHIP: User Assistance (technical writing)

3ds

Durham, NC • On-site

$22 - $32/hr

Internship

Posted 26 days ago

Job description

User Assistance Intern - Durham, NC
Duration: 3 months (summer)
Role Description & Responsibilities:
As a User Assistance Intern within the BIOVIA User Assistance team, you will contribute to delivering high-quality technical documentation and improving the usability of BIOVIA software across industries:
  • Convert legacy HTML documentation into structured DITA XML format using dedicated conversion tools
  • Develop and maintain clear, accurate, and user-friendly technical documentation aligned with company standards and style guides
  • Contribute to quality assurance across user assistance deliverables, including documentation, UX content, and messaging
  • Support the modernization of content architecture by helping transition documentation to scalable and structured formats
  • Collaborate with cross-functional teams to ensure documentation aligns with product workflows and user needs
  • Participate in continuous improvement initiatives to enhance content quality and user experience

Qualifications:
  • Currently pursuing a Bachelor's degree in English, Technical Writing, Computer Science, Engineering, or a related field
  • Experience in writing software or technical documentation
  • Familiarity with authoring tools such as MadCap Flare and structured formats like DITA/XML
  • Experience with tools like SnagIt, Camtasia, or similar content creation platforms is a plus
  • Strong attention to detail and excellent written and verbal communication skills
  • Ability to work independently, learn quickly, and collaborate effectively within a team
  • Hands-on experience with modern documentation frameworks and structured content (DITA XML)
  • Exposure to cross-industry applications in life sciences, high-tech, and more
  • Collaborative and supportive team environment focused on learning and innovation
  • Opportunity to contribute to impactful documentation transformation projects
  • #TechnicalWriting #UserAssistance #ContentStrategy

Inclusion statement
In order to provide equal employment and advancement opportunities to all individuals, employment decisions at 3DS are based on merit, qualifications and abilities. 3DS is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex (including pregnancy, childbirth or medical or common conditions related to pregnancy or childbirth), sexual orientation, gender identity, gender expression, marital status, familial status, national origin, ancestry, age (40 and above), disability, veteran status, military service, application for military service, genetic information, receipt of free medical care, or any other characteristic protected under applicable law. 3DS will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state laws and local ordinances. We are committed to fair employment practices and will evaluate all candidates based on their qualifications, regardless of past arrest or conviction history.
Salary Pay Transparency
Compensation for the role will be commensurate with experience. The total expected compensation range will be between $22 and $32 per hour.

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