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Technical Assistance Manager Jobs in Ohio (NOW HIRING)

Huntington

IS Technical Specialist

Columbus, OH · On-site +1

Provide technical assistance to solve hardware and software problems. Review Epic, Features, and ... Job Requirements Bachelor's degree in Computer Science, Management Information Systems, Engineering ...

Huntington

IS Technical Specialist

Columbus, OH · On-site +1

Provides technical assistance in solving hardware or software problems. * Possesses an in-depth ... Strong understanding of API management, RESTful and SOAP web services. * Experience with Secure ...

Huntington

IS Technical Specialist

Columbus, OH · On-site +1

Provides technical assistance in solving hardware or software problems. Possesses an in-depth ... Strong understanding of API management, RESTful and SOAP web services. Experience with Secure ...

Huntington

IS Technical Specialist

Columbus, OH · On-site +1

Provides technical assistance in solving hardware or software problems. * Possesses an in-depth ... Strong understanding of API management, RESTful and SOAP web services. * Experience with Secure ...

Huntington

IS Technical Specialist

Columbus, OH · On-site +1

Work closely with direct manager to ensure that assigned deliverables are planned and completed ... assistance in solving hardware or software problems. Diagnoses cause of complex technical problems ...

Huntington

IS Technical Specialist

Columbus, OH · On-site +1

Work closely with direct manager to ensure that assigned deliverables are planned and completed ... Provides technical assistance in solving hardware or software problems. Diagnoses cause of complex ...

Huntington

IS Technical Specialist

Columbus, OH · On-site +1

Work closely with direct manager to ensure that assigned deliverables are planned and completed ... Provides technical assistance in solving hardware or software problems. Diagnoses cause of complex ...

AAA Mid Atlantic

Fleet Manager

Dayton, OH · On-site

$65K - $96K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The primary duties of the Roadside Assistance Club Fleet Manager are to: * Continually deliver the ... Must possess a strong managerial and technical background at a level normally acquired through the ...

AAA Club Alliance, Inc.

Fleet Manager

Dayton, OH · On-site

$65K - $96K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The primary duties of the Roadside Assistance Club Fleet Manager are to: * Continually deliver the ... Must possess a strong managerial and technical background at a level normally acquired through the ...

OCLC, Inc.

Technical Manager

Dublin, OH · On-site

  • Medical

  • Retirement

Paid parental leave and adoption assistance * Tuition reimbursement and Public Service Loan ... The Collective Collection Analytics team is looking for a hands-on Technical Manager to guide a ...

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Technical Assistance Manager information

What is the difference between Technical Assistance Manager vs Technical Support Specialist?

AspectTechnical Assistance ManagerTechnical Support Specialist
CredentialsBachelor's degree in IT, Engineering, or related field; certifications like ITIL or CompTIAAssociate's or Bachelor's degree; certifications like CompTIA A+ or Network+
Work EnvironmentLeads teams, manages client accounts, oversees technical support operationsProvides direct technical support to users, troubleshooting hardware/software issues
Employer & Industry UsageUsed in IT service companies, tech firms, and large organizationsCommon in help desks, customer support centers, and IT departments

The main difference is that a Technical Assistance Manager oversees support teams and manages client relationships, while a Technical Support Specialist provides direct technical assistance to end-users. The manager role involves leadership and strategic planning, whereas the specialist focuses on troubleshooting and resolving technical issues.

What does a technical assistance manager do?

A Technical Assistance Manager oversees support services that help clients or organizations effectively use technical systems, tools, or programs. They coordinate a team of specialists to provide guidance, training, and troubleshooting, ensuring smooth implementation and ongoing operation of technical solutions. Their responsibilities may include developing support strategies, managing client relationships, and evaluating the effectiveness of technical assistance provided. They often serve as a bridge between technical teams and end users, ensuring that solutions meet user needs and organizational goals.

What are the key skills and qualifications needed to thrive as a technical assistance manager, and why are they important?

To thrive as a Technical Assistance Manager, you need a background in project management, subject matter expertise in your industry, and a relevant bachelor's or master's degree. Familiarity with project management software, CRM systems, and relevant certifications like PMP or ITIL are often required. Strong leadership, problem-solving, and communication skills help you build relationships with clients and efficiently guide your team. These skills are crucial for ensuring successful project delivery, client satisfaction, and effective coordination of technical support services.

How does a technical assistance manager typically collaborate with cross-functional teams in an organization?

Technical Assistance Managers frequently work with cross-functional teams such as product development, customer support, and sales to ensure that client needs are met efficiently. They act as a bridge between technical experts and clients, translating complex technical issues into actionable steps for both internal teams and customers. Regular meetings, project updates, and collaborative problem-solving sessions are common, making strong communication and organizational skills essential for success in this role.

What are the most commonly searched types of Technical Assistance jobs in Ohio?

The most popular types of Technical Assistance jobs in Ohio are:

What job categories do people searching Technical Assistance Manager jobs in Ohio look for?

The top searched job categories for Technical Assistance Manager jobs in Ohio are:

What cities in Ohio are hiring for Technical Assistance Manager jobs?

Cities in Ohio with the most Technical Assistance Manager job openings:

Technical Assistance Manager jobs near you
Infographic showing various Technical Assistance Manager job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 16% Part Time, and 6% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Technical Support Coordinator

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Hudson, OH

Full-time

Posted 9 days ago

Job description

Who is CEIA USA?

Headquartered in Hudson, OH, CEIA USA is a world leading manufacturer of security screening equipment, specializing in the design, engineering and production of a complete range of devices including: Walk-Through, Hand-Held, Table-Top and Ground Search Metal Detectors, Bottled Liquid Scanners, Non-Metallic Cargo Inspection and Loss Prevention Systems.

CEIA USA provides nationwide sales, service and customer support to public (federal, state and local governments) and private sector customers in North America. Dynamic solutions are the foundation of CEIA USA's commitment to customer satisfaction.

www.ceia-usa.com

The Technical Support Coordinator is responsible for assisting with the administration of field service activities while serving as the first point of contact for customers requiring technical assistance. This role is responsible for evaluating incoming technical support requests, providing first-level troubleshooting, creating and managing service tickets, coordinating field service activities, and ensuring technicians have the information and resources needed to deliver exceptional customer service. In addition, the role acts as a true backup to the Service Scheduler.

The ideal candidate is highly organized, customer-focused, technically inclined, and capable of managing multiple priorities in a fast-paced environment.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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