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Tech Services Manager information

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$34K

$82.8K

$169.5K

How much do tech services manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for tech services manager in the United States is $82,824.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,500.00 and $92,000.00 per year, depending on experience, location, and employer.

What is a tech services manager?

Tech Services Managers are professionals responsible for overseeing the technical support and IT service operations within an organization. They manage teams that provide technical assistance, ensure the smooth operation of IT systems, and implement best practices for service delivery. Their duties often include coordinating support staff, developing policies, monitoring system performance, and ensuring customer satisfaction with technical services. Tech Services Managers play a crucial role in bridging the gap between end-users and technical teams, ensuring technology aligns with business needs.

What are the key skills and qualifications needed to thrive as a tech services manager?

To thrive as a Tech Services Manager, you need a solid background in IT service management, technical troubleshooting, and leadership, often supported by a relevant degree and experience in technology roles. Familiarity with ITIL frameworks, ticketing systems like ServiceNow, and certifications such as CompTIA or PMP are commonly expected. Strong communication, problem-solving, and team management skills help you lead teams and collaborate with stakeholders effectively. These competencies ensure smooth IT operations, high-quality service delivery, and continuous improvement in technical environments.

How does a tech services manager typically collaborate with other departments to ensure seamless IT operations?

A Tech Services Manager frequently works across departments, coordinating with teams like software development, customer support, and operations to resolve technical issues and implement new solutions. They act as a bridge, translating business needs into technical requirements and ensuring IT services align with organizational goals. Effective communication and project management skills are crucial, as the manager often leads cross-functional meetings and oversees multi-team projects to improve system performance and user experience.

What is the difference between Tech Services Manager vs IT Support Specialist?

AspectTech Services ManagerIT Support Specialist
Required credentialsBachelor's degree in IT, Computer Science, or related field; certifications like ITIL or PMPAssociate's or Bachelor's degree; certifications like CompTIA A+ or Network+
Work environmentOversees multiple teams, manages projects, and interacts with clients and vendorsProvides technical support directly to end-users, often in an office or helpdesk setting
Employer and industry usageUsed in IT departments across various industries, focusing on service delivery and managementCommon in tech support, helpdesk, and customer service roles within IT

The main difference is that Tech Services Managers oversee IT service delivery and manage teams, while IT Support Specialists focus on providing direct technical support to users. The manager role involves strategic planning and coordination, whereas the specialist role is more hands-on troubleshooting.

More about Tech Services Manager jobs

What cities are hiring for Tech Services Manager jobs?

Cities with the most Tech Services Manager job openings:

What states have the most Tech Services Manager jobs?

States with the most job openings for Tech Services Manager jobs include:

What job categories do people searching Tech Services Manager jobs look for?

The top searched job categories for Tech Services Manager jobs are:

Tech Services Manager jobs near you
Infographic showing various Tech Services Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $82,824 per year, or $39.8 per hour.

Intern - Technology Services

Carroll County Government

Westminster, MD • On-site

$15/hr

Internship

Re-posted 26 days ago

Job description

Technology Services Intern
Information
  • Pay Range (Grade): $15.00 (Y000)
  • Other Compensation Offered: Overtime
  • Employment Type: Internship, up to 35 hours per week
  • Organization: Technology Services - Systems & Client Services
  • Location: County Office Building
  • Reports to: Systems & Client Services Manager
  • Classification: Non-Exempt (42008)

Who We Are
At Carroll County Government, we look for people who are eager to engage in meaningful work that positively impacts our community. As public servants, our sense of purpose and motivation to work hard starts with the value we place on relationships with coworkers, community partners, and those we serve. We strive to build collaborative and passionate teams, with opportunities to learn and explore new possibilities in a welcoming workplace. As a team, we are committed, inspired, and connected to make a difference in the community.
What You Will Do
Are you ready to dive into an internship where you'll support and explore Carroll County Government's Technology Services? As a Technology Services Intern, you'll play an active role in supporting a variety of activities within our Technology Services Office. This will include working with both the Client Services Team and Networking Team. There will be a wide range of activities such as hardware replacements for employees, assisting with deployments of network hardware, writing test cases, organizing files and equipment, performing system testing. You'll also be working closely under the supervision of the managers of those teams, gaining hands-on experience and valuable insights along the way. If you're eager to learn and contribute, this could be a fantastic opportunity for you. Looking forward to seeing your enthusiasm and initiative.
Essential Duties
  • Support daily activities of the Technology Services Department - specifically the Client Services & Networking Teams
  • Diagnose and troubleshoot technical problems reported by clients and vendors.
  • Shadow and assist technicians with hardware replacements or assist with physical deployment of network hardware.
  • Create documentation for Technology Services such as knowledge articles, test cases, and workflows.
  • Assist technology teams with organizing and scanning files, archiving documents.
  • Follow all safety rules and regulations. Assist in the maintenance of a clean, orderly, and safe work environment.
  • Complete assigned work in a timely fashion. Accept feedback.
  • Demonstrate an ability to collaborate and a willingness to learn. Participate in a supportive work environment.
  • Exhibit integrity, ethics, and fiscal responsibility.

How You Will Succeed
Your Skills
  • Attention to Detail (Intermediate)
  • Microsoft Office Suite (Intermediate)
  • Independent Work (Introductory)
  • Networking (Introductory)
  • Hardware Knowledge (Intermediate)
  • Organization (Intermediate)
  • Documentation (Intermediate)

Your Strengths
  • Service Excellence
  • Decision Making
  • Collaborating with Others
  • Digital Literacy
  • Continuous Learning
  • Professionalism
  • Attention to Detail
  • Analytical Thinking
  • IT Support Troubleshooting

You Might Be a Good Fit If
Education and Experience
  • High school Diploma or General Education Diploma (GED)

Additional Information
  • Requires criminal background check as condition of employment.
  • Flexible schedule, up to 35 hours per week.

Why You Will Love Working Here
Carroll County Government is dedicated to fostering a culture focused on the total well-being of our employees. Find out more here: Carroll County Government | Carroll County, Maryland (carrollcountymd.gov)
Carroll County Government is an Equal Opportunity Employer. The County Commissioners of Carroll County recognize the rights of all people, including County employees, to equal opportunity. Discrimination against County employees on the basis of race, color, religion, age, gender, national origin, sexual orientation, marital status, physical or mental disability is strictly prohibited. The Americans with Disabilities Act, Titles I and II, applies to County government employment. If you have questions, suggestions, or complaints, please contact Kristy L. Bixler, Director, Human Resources and Carroll County Government Americans with Disabilities Coordinator for Employment, at the Department of Human Resources (410-386-2129) or Md. Relay 711/800-735-2258. The mailing address is 225 North Center Street, Westminster, Maryland 21157.
Questions or need assistance? Please contact us at careers@carrollcountymd.gov , via telephone at 410-386-2129 or stop by our office at 225 N. Center Street, Room 100, Westminster, MD 21157 during normal business hours.
Disclaimer: This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer.

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