1

Tech Services Manager Jobs in Oklahoma (NOW HIRING)

IT Service Manager

Oklahoma City, OK ยท On-site

$85 - $110/hr

Department:**IT Support Services## ** **The IT Service Manager II is responsible for the overall coordination of all of the Service Management processes, measuring the performance and compliance to ...

... Department: IT Support Services The IT Service Manager II is responsible for the overall ... coordination of all of the Service Management processes, measuring the performance and compliance ...

... Department: IT Support Services The IT Service Manager II is responsible for the overall ... coordination of all of the Service Management processes, measuring the performance and compliance ...

... Department: IT Support Services The IT Service Manager II is responsible for the overall ... coordination of all of the Service Management processes, measuring the performance and compliance ...

... critical IT services. The role involves managing service requests, incidents, and performance metrics while serving as a point of escalation for customers. Responsibilities : โ€ข Development ...

Rooms division for group room block management * Engineering, IT, and AV teams for technical setup ... Ensure service standards meet or exceed brand expectations. * Conduct post-event follow-up to ...

Technical Services Manager

Wynnewood, OK

$98K - $98K/yr

Demonstrated knowledge of process technology and process safety with the ability to embrace and ... Manage the Refinery Technical Service Department to achieve Safety, Environmental Compliance ...

Technical Services Manager

Wynnewood, OK ยท On-site

$98K - $98K/yr

Demonstrated knowledge of process technology and process safety with the ability to embrace and ... Manage the Refinery Technical Service Department to achieve Safety, Environmental Compliance ...

Be Seen First

Technical Services Manager

Oklahoma City, OK ยท On-site

$200K - $225K/yr

... of process technology and process safety with the ability to embrace and drive the vision and ... Manage the Refinery Technical Service Department to achieve Safety, Environmental Compliance ...

A minimum of 5 years of experience in Trust and Wealth sales and services experience * Management ... A fun, challenging work environment with an emphasis on family, community, and technology. RCB Bank ...

A minimum of 5 years of experience in Trust and Wealth sales and services experience * Management ... A fun, challenging work environment with an emphasis on family, community, and technology. RCB Bank ...

Attends and participates in professional group meetings; monitors legal, regulatory, technology ... grant services * Assists other Sr. Managers in forecasting grant budget expenditures, projects ...

next page

Showing results 1-20

Tech Services Manager information

What is a tech services manager?

Tech Services Managers are professionals responsible for overseeing the technical support and IT service operations within an organization. They manage teams that provide technical assistance, ensure the smooth operation of IT systems, and implement best practices for service delivery. Their duties often include coordinating support staff, developing policies, monitoring system performance, and ensuring customer satisfaction with technical services. Tech Services Managers play a crucial role in bridging the gap between end-users and technical teams, ensuring technology aligns with business needs.

What are the key skills and qualifications needed to thrive as a tech services manager?

To thrive as a Tech Services Manager, you need a solid background in IT service management, technical troubleshooting, and leadership, often supported by a relevant degree and experience in technology roles. Familiarity with ITIL frameworks, ticketing systems like ServiceNow, and certifications such as CompTIA or PMP are commonly expected. Strong communication, problem-solving, and team management skills help you lead teams and collaborate with stakeholders effectively. These competencies ensure smooth IT operations, high-quality service delivery, and continuous improvement in technical environments.

How does a tech services manager typically collaborate with other departments to ensure seamless IT operations?

A Tech Services Manager frequently works across departments, coordinating with teams like software development, customer support, and operations to resolve technical issues and implement new solutions. They act as a bridge, translating business needs into technical requirements and ensuring IT services align with organizational goals. Effective communication and project management skills are crucial, as the manager often leads cross-functional meetings and oversees multi-team projects to improve system performance and user experience.

What is the difference between Tech Services Manager vs IT Support Specialist?

AspectTech Services ManagerIT Support Specialist
Required credentialsBachelor's degree in IT, Computer Science, or related field; certifications like ITIL or PMPAssociate's or Bachelor's degree; certifications like CompTIA A+ or Network+
Work environmentOversees multiple teams, manages projects, and interacts with clients and vendorsProvides technical support directly to end-users, often in an office or helpdesk setting
Employer and industry usageUsed in IT departments across various industries, focusing on service delivery and managementCommon in tech support, helpdesk, and customer service roles within IT

The main difference is that Tech Services Managers oversee IT service delivery and manage teams, while IT Support Specialists focus on providing direct technical support to users. The manager role involves strategic planning and coordination, whereas the specialist role is more hands-on troubleshooting.

What are popular job titles related to Tech Services Manager jobs in Oklahoma?

For Tech Services Manager jobs in Oklahoma, the most frequently searched job titles are:

What cities in Oklahoma are hiring for Tech Services Manager jobs?

Cities in Oklahoma with the most Tech Services Manager job openings:

Infographic showing various Tech Services Manager job openings in Oklahoma as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

IT Service Manager

OU Medicine

Oklahoma City, OK โ€ข On-site

$85 - $110/hr

Other

Medical, Dental, Retirement, PTO

Posted 6 days ago


Job description

## IT Service ManagerApplylocations: Oklahoma Citytime type: Full timeposted on: Posted 30+ Days Agojob requisition id: R0065232## **Position Title:**IT Service Manager## **Department:**IT Support Services## **Job Description:**The IT Service Manager II is responsible for the overall coordination of all of the Service Management processes, measuring the performance and compliance to targeted service levels ensuring the quality and availability of critical OU Health IT services. This position also serves as representative and point of escalation for ETS customers.**Essential Responsibilities***Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.** Development, refinement, and maintenance of the ITIL based service management processes and their enabling toolsets* Planning and managing the continued enablement of core Service Management processes on OU Health supporting systems* Ensuring the complete logging, prioritization, response and tracking of all IT service requests, interruptions or changes* Coordinating interaction and integration between OU Healthโ€™s other core service management processes* Producing management escalation and performance information on a regular basis* Identification and management of Major Incidents or Changes affecting critical OU Health services or impacting patient safety* Serve as ETS point of contact for OU Health Operations for escalation of service interruptions or requirements**General Responsibilities*** Performs other duties as assigned.**Minimum Qualifications****Education Requirements:** Bachelorโ€™s Degree required.**Experience Requirements:*** 3-5 years of experience working in IT Service Management, managing, measuring and reporting on ITIL service management processes on a ServiceNow platform.* Experience in implementing and maturing ITIL processes preferred. Prior healthcare experience preferred.**License/Certification/Registration Requirements:*** Current version of ITIL Certification required.* One or more ITIL Practice Manager certifications preferred.**Knowledge/Skills/Abilities Required:*** Knowledge of the implementation and maintenance of ITIL processes* Ability and desire to mentor less senior Service Managers or those seeking to become Service Managers.* Ability to drive priorities and manage change with a positive outcome* Provide outstanding client service, meet high quality standards for services and meet or exceed client expectations. Proactive in seeking innovative ways in which to help others* Strong proactive approach to problem-solving and resolution skills, takes initiative and uses good judgment, excellent follow-up skills* Possesses strong and effective working relationships with all levels of OU Health representing ETS as a trusted point of contact and escalation.* Excellent demonstrated interpersonal and communication skills (oral and written), professional demeanor and presentation* High attention to detail, outstanding organizational skills and the ability to manage time effectively* Position requires the ability to lead under pressure to address major issues, meet strict deadlines, effectively prioritize multiple tasks* Drive policy to seek and identify confidential, sensitive, and proprietary information and maintain such information as confidential## **Current OU Health Employees - Please click** HERE **to login.**## **OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.** #J-18808-Ljbffr