Customer Support Analyst
Kennesaw, GA · On-site
Company Description SA Technologies Inc. (www.satincorp.com) is a market leader and one of the ... Inbound Chat Support (All Non-Critical Issue Types) * Respond to chats from customers to the NSC ...
Customer Support Analyst
Kennesaw, GA · On-site
Company Description SA Technologies Inc. (www.satincorp.com) is a market leader and one of the ... Inbound Chat Support (All Non-Critical Issue Types) * Respond to chats from customers to the NSC ...
Technical Support Representative
La Porte, IN · On-site
$16 - $18/hr
The Technical Support Representative is responsible for assisting customers via phone and live chat ... Familiarity with basics of RF technology including: * Local Wifi broadcasting * Interference ...
Technical Support Representative
La Porte, IN · On-site
$16 - $18/hr
The Technical Support Representative is responsible for assisting customers via phone and live chat ... Familiarity with basics of RF technology including: * Local Wifi broadcasting * Interference ...
Cortec has invested millions of dollars to expand EAH's operations, facilities, technology, and ... Live Chat Support - In this role, you will be responsible for serving our customers through Live ...
Cortec has invested millions of dollars to expand EAH's operations, facilities, technology, and ... Live Chat Support - In this role, you will be responsible for serving our customers through Live ...
eLearning Support Specialist - Remote
Newark, NJ · On-site +1
The role encompasses diverse responsibilities, including managing cases, providing chat support ... High school diploma and scheduling expertise are preferred. * Tech-savvy and highly capable of ...
eLearning Support Specialist - Remote
Newark, NJ · On-site +1
The role encompasses diverse responsibilities, including managing cases, providing chat support ... High school diploma and scheduling expertise are preferred. * Tech-savvy and highly capable of ...
Cortec has invested millions of dollars to expand EAH's operations, facilities, technology, and ... Live Chat Support - In this role, you will be responsible for serving our customers through Live ...
Cortec has invested millions of dollars to expand EAH's operations, facilities, technology, and ... Live Chat Support - In this role, you will be responsible for serving our customers through Live ...
... k Remote Support Apprentice Provide remote assistance to customers via phone and chat support ... Maintain call and chat performance metrics at required levels. Enforce Help Desk standards and ...
... k Remote Support Apprentice Provide remote assistance to customers via phone and chat support ... Maintain call and chat performance metrics at required levels. Enforce Help Desk standards and ...
Tech Support Specialist
Evansville, IN · On-site
OneMain is currently hiring for Tech Support Specialists to join our OneSupport team. OneSupport is ... Chat Support * Supporting customer applications, account servicing, and branch balancing * Basic ...
Tech Support Specialist
Evansville, IN · On-site
OneMain is currently hiring for Tech Support Specialists to join our OneSupport team. OneSupport is ... Chat Support * Supporting customer applications, account servicing, and branch balancing * Basic ...
As a Tech Support Specialist, you will serve the first point of contact for business support via voice and chat channels. * Provide general assistance and Level 1 troubleshooting for our customer ...
As a Tech Support Specialist, you will serve the first point of contact for business support via voice and chat channels. * Provide general assistance and Level 1 troubleshooting for our customer ...
Must be capable of remote support, phone and chat support, support via e-mail, multi-team ... All IT Support Specialists work in a 0-3 Tiered support environment. Any specialist may be required ...
Must be capable of remote support, phone and chat support, support via e-mail, multi-team ... All IT Support Specialists work in a 0-3 Tiered support environment. Any specialist may be required ...
... chat. * Support an active, engaged user community across public channels including Discord and ... You've supported customers of a tech product or service. We're also open to non-traditional ...
... chat. * Support an active, engaged user community across public channels including Discord and ... You've supported customers of a tech product or service. We're also open to non-traditional ...
Product Support Specialist
San Francisco, CA · On-site
$70K - $85K/yr
... chat. * Support an active, engaged user community across public channels including Discord and ... You've supported customers of a tech product or service. We're also open to non-traditional ...
Product Support Specialist
San Francisco, CA · On-site
$70K - $85K/yr
... chat. * Support an active, engaged user community across public channels including Discord and ... You've supported customers of a tech product or service. We're also open to non-traditional ...
Must be capable of remote, phone, and chat support, as well as on-site visits and working a service counter. All IT Support Specialists work in a 0-3 Tiered support environment. Any specialist may be ...
Must be capable of remote, phone, and chat support, as well as on-site visits and working a service counter. All IT Support Specialists work in a 0-3 Tiered support environment. Any specialist may be ...
SWIFT Walk Up Support Technician
Albuquerque, NM · On-site
$19.50 - $26.50/hr
... m at a major national laboratory. The SWIFT Walk-Up Technician services as the first point of ... Provide comprehensive Walk up, phone, or chat support for the efficient resolution of incidents ...
SWIFT Walk Up Support Technician
Albuquerque, NM · On-site
$19.50 - $26.50/hr
... m at a major national laboratory. The SWIFT Walk-Up Technician services as the first point of ... Provide comprehensive Walk up, phone, or chat support for the efficient resolution of incidents ...
SWIFT Walk Up Support Technician
Albuquerque, NM · On-site
$19.50 - $26.50/hr
... m at a major national laboratory. The SWIFT Walk-Up Technician services as the first point of ... Provide comprehensive Walk up, phone, or chat support for the efficient resolution of incidents ...
SWIFT Walk Up Support Technician
Albuquerque, NM · On-site
$19.50 - $26.50/hr
... m at a major national laboratory. The SWIFT Walk-Up Technician services as the first point of ... Provide comprehensive Walk up, phone, or chat support for the efficient resolution of incidents ...
... and chat support for portions of the day Shift We are currently hiring for the Fall 2026 semester ... Job Summary Student Technology Specialists assists with accessing Eduroam, downloading and ...
... and chat support for portions of the day Shift We are currently hiring for the Fall 2026 semester ... Job Summary Student Technology Specialists assists with accessing Eduroam, downloading and ...
Student Technology Specialist
Lexington, KY · On-site
$13.25/hr
... and chat support for portions of the day Shift We are currently hiring for the Fall 2026 semester ... Job Summary Student Technology Specialists assists with accessing Eduroam, downloading and ...
Student Technology Specialist
Lexington, KY · On-site
$13.25/hr
... and chat support for portions of the day Shift We are currently hiring for the Fall 2026 semester ... Job Summary Student Technology Specialists assists with accessing Eduroam, downloading and ...
Act as a liaison by managing both incoming and outgoing calls, emails or live chat support. Ensure ... A strong understanding of telephony and technology, and not be intimidated by it. The ideal ...
Act as a liaison by managing both incoming and outgoing calls, emails or live chat support. Ensure ... A strong understanding of telephony and technology, and not be intimidated by it. The ideal ...
Customer Support Specialist
Portsmouth, NH · On-site
$22 - $25/hr
... chat support, provisioning, repair, contract renewals, reporting and other duties as assigned ... tech manufacturing and research, hospitals and healthcare, banking and financial, secondary ...
Quick apply
Customer Support Specialist
Portsmouth, NH · On-site
$22 - $25/hr
... chat support, provisioning, repair, contract renewals, reporting and other duties as assigned ... tech manufacturing and research, hospitals and healthcare, banking and financial, secondary ...
Customer & IT Support Specialist
Nashville, TN · On-site
$44K - $50K/yr
Customer & IT Support Specialist About Barn2Door is a high growth food+tech startup with HQ in ... Respond to Buyer and Farmer chat support * Script, record, and publish Learn Center videos to ...
Customer & IT Support Specialist
Nashville, TN · On-site
$44K - $50K/yr
Customer & IT Support Specialist About Barn2Door is a high growth food+tech startup with HQ in ... Respond to Buyer and Farmer chat support * Script, record, and publish Learn Center videos to ...
Customer Support Specialist
Victor, NY · On-site
$22 - $25/hr
... chat support, provisioning, repair, contract renewals, reporting and other duties as assigned ... tech manufacturing and research, hospitals and healthcare, banking and financial, secondary ...
Quick apply
Customer Support Specialist
Victor, NY · On-site
$22 - $25/hr
... chat support, provisioning, repair, contract renewals, reporting and other duties as assigned ... tech manufacturing and research, hospitals and healthcare, banking and financial, secondary ...
Tech Chat Support information
See salary details
$27K - $30.5K
0% of jobs
$30.5K - $34.1K
3% of jobs
$37.6K is the 25th percentile. Wages below this are outliers.
$34.1K - $37.6K
22% of jobs
The median wage is $39.7K / yr.
$37.6K - $41.2K
43% of jobs
$41.2K - $44.7K
6% of jobs
$44.9K is the 75th percentile. Wages above this are outliers.
$44.7K - $48.3K
6% of jobs
$48.3K - $51.8K
6% of jobs
$51.8K - $55.4K
5% of jobs
$55.4K - $58.9K
3% of jobs
$58.9K - $62.5K
3% of jobs
$62.5K - $66K
1% of jobs
$27K
$43.5K
$66K
How much do tech chat support jobs pay per year?
As of Jun 4, 2026, the average yearly pay for tech chat support in the United States is $43,480.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $47,000.00 per year, depending on experience, location, and employer.
What is a Tech Chat Support job?
A Tech Chat Support job involves assisting customers with technical issues through online chat. Support agents help troubleshoot problems, provide guidance on product usage, and resolve technical concerns efficiently. They typically work with predefined scripts, troubleshooting steps, and knowledge bases to offer accurate solutions. Strong communication skills, technical knowledge, and patience are crucial for success in this role.
What are the key skills and qualifications needed to thrive in the Tech Chat Support position, and why are they important?
To thrive as a Tech Chat Support, you need strong troubleshooting abilities, a good understanding of computer systems and applications, and typically a high school diploma or relevant technical certification. Familiarity with help desk ticketing systems, live chat platforms, and knowledge bases is often required. Excellent written communication, patience, and a customer-focused attitude are standout soft skills in this role. These skills and qualities help ensure that customer issues are resolved efficiently and with a positive experience, directly impacting customer satisfaction and company reputation.
What are typical daily responsibilities for someone in a Tech Chat Support position?
As a Tech Chat Support professional, your day usually involves responding to customer inquiries and troubleshooting technical issues via live chat platforms. You'll document each interaction, follow established procedures to resolve problems, and escalate more complex issues to higher-level support when needed. The role often requires multitasking across several chats at once and collaborating with other support team members to share information or updates. This fast-paced, customer-focused environment helps build strong communication and problem-solving skills while providing valuable technical support experience.
More about Tech Chat Support jobs
What cities are hiring for Tech Chat Support jobs? Cities with the most Tech Chat Support job openings:
What are the most commonly searched types of Tech Chat Support jobs? The most popular types of Tech Chat Support jobs are:
What states have the most Tech Chat Support jobs? States with the most job openings for Tech Chat Support jobs include:
What job categories do people searching Tech Chat Support jobs look for? The top searched job categories for Tech Chat Support jobs are:
Job description
Company Description
SA Technologies Inc. (www.satincorp.com) is a market leader and one of the fastest growing IT consulting firms with operations in US, Canada, Mexico & India. SAT is an Oracle Gold Partner, SAP Services Partner & IBM Certified enterprise.
All SA Technologies requirements are Direct Client Requirements from IT Hiring Managers. We guarantee you the best rate for your skills and performance.
Job Description
SA Technologies Inc. (www.satincorp.com) is a market leader and one of the fastest growing IT consulting firms with operations in US, Canada, Mexico & India. SAT is an Oracle Gold Partner, SAP Services Partner & IBM Certified enterprise.
All SA Technologies requirements are Direct Client Requirements from IT Hiring Managers. We guarantee you the best rate for your skills and performance.
Position: Customer Support Analyst
Location: Kennesaw, Georgia 30144
Duration: 3 Month Contract to Hire
We have 4 open three month contract to hire IT Customer Support Analyst positions for our direct client in Kennesaw GA. The ideal candidates would be local and have the following experience:
- Strong call center experience
- SQL
- Retail technical support
- Strong technical skills
- Active Directory
- Service Now
- Excellent multi-tasker (will have 5 or 6 systems working at once)
- Excellent troubleshooting skills
Duties
- Answer Inbound ACD Calls:
- Answer ACD calls within duration specified within the KPI (key performance indicator) for average wait time (AWT)
- Address all ACD calls within a duration specified within the KPI (key performance indicator) for average handle time (AHT)
- Maintain individual call abandon rate that is at least 2% below the departmental goal for abandon rate (ABD)
- Inbound E-mail support (All Non-Critical Issue Types)
- Respond to inbound e-mails from customers to the NSC within parameters defined NSC management
- Inbound Chat Support (All Non-Critical Issue Types)
- Respond to chats from customers to the NSC within parameters defined by NSC management
- Additional Duties
Additional Information
All your information will be kept confidential according to EEO guidelines.