Title: IT Technical Support Location: Alpharetta, GA 30005 Duration: 06 Months Pay Rate: $21.00 ... chat and/or in person • Create a positive customer support experience, build rapport and trust ...
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Title: IT Technical Support Location: Alpharetta, GA 30005 Duration: 06 Months Pay Rate: $21.00 ... chat and/or in person • Create a positive customer support experience, build rapport and trust ...
As a Membership Support Specialist, you will serve as a primary point of contact for our clients ... At TP, we blend cutting-edge high-tech solutions with an essential high-touch human connection. You ...
As a Membership Support Specialist, you will serve as a primary point of contact for our clients ... At TP, we blend cutting-edge high-tech solutions with an essential high-touch human connection. You ...
Title: IT Technical Support / Chat Support Location: Columbus, OH 43219 Duration: 06 Months Pay Rate: $21.00/- on W2 About Job: Roles and Responsibilities: The Service Desk Chat Agent is the first ...
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Title: IT Technical Support / Chat Support Location: Columbus, OH 43219 Duration: 06 Months Pay Rate: $21.00/- on W2 About Job: Roles and Responsibilities: The Service Desk Chat Agent is the first ...
Client Support Specialist
Plano, TX · On-site
$19 - $24/hr
Chat Support Specialist The Chat Support Specialist serves as a primary point of contact for ... and leverage technology to improve productivity and service outcomes. Base Salary Range $19.00 ...
Client Support Specialist
Plano, TX · On-site
$19 - $24/hr
Chat Support Specialist The Chat Support Specialist serves as a primary point of contact for ... and leverage technology to improve productivity and service outcomes. Base Salary Range $19.00 ...
Client Support Specialist
Morristown, NJ · On-site
$19 - $24/hr
Chat Support Specialist The Chat Support Specialist serves as a primary point of contact for ... and leverage technology to improve productivity and service outcomes. Base Salary Range $19.00 ...
Client Support Specialist
Morristown, NJ · On-site
$19 - $24/hr
Chat Support Specialist The Chat Support Specialist serves as a primary point of contact for ... and leverage technology to improve productivity and service outcomes. Base Salary Range $19.00 ...
Client Support Specialist
Atlanta, GA · On-site
$19 - $24/hr
Chat Support Specialist The Chat Support Specialist serves as a primary point of contact for ... and leverage technology to improve productivity and service outcomes. Base Salary Range $19.00 ...
Client Support Specialist
Atlanta, GA · On-site
$19 - $24/hr
Chat Support Specialist The Chat Support Specialist serves as a primary point of contact for ... and leverage technology to improve productivity and service outcomes. Base Salary Range $19.00 ...
Client Support Specialist
Saint Petersburg, FL · On-site
$19 - $24/hr
Chat Support Specialist The Chat Support Specialist serves as a primary point of contact for ... and leverage technology to improve productivity and service outcomes. Base Salary Range $19.00 ...
New
Client Support Specialist
Saint Petersburg, FL · On-site
$19 - $24/hr
Chat Support Specialist The Chat Support Specialist serves as a primary point of contact for ... and leverage technology to improve productivity and service outcomes. Base Salary Range $19.00 ...
New
Client Support Specialist
Saint Louis, MO · On-site
$19 - $24/hr
Chat Support Specialist The Chat Support Specialist serves as a primary point of contact for ... and leverage technology to improve productivity and service outcomes. Base Salary Range $19.00 ...
Client Support Specialist
Saint Louis, MO · On-site
$19 - $24/hr
Chat Support Specialist The Chat Support Specialist serves as a primary point of contact for ... and leverage technology to improve productivity and service outcomes. Base Salary Range $19.00 ...
Technical Support Representative
La Porte, IN · On-site
$16 - $18/hr
The Technical Support Representative is responsible for assisting customers via phone and live chat ... Familiarity with basics of RF technology including * Local Wifi broadcasting * Interference ...
Technical Support Representative
La Porte, IN · On-site
$16 - $18/hr
The Technical Support Representative is responsible for assisting customers via phone and live chat ... Familiarity with basics of RF technology including * Local Wifi broadcasting * Interference ...
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IT Support Technician
San Marcos, TX · On-site
$40K/yr
Looking for a Motivated IT Support Technician! Do you love IT and want to grow while challenging ... system, and chat * Support Windows and MacOS environments * Assist with network and VPN ...
Quick apply
Be Seen First
IT Support Technician
San Marcos, TX · On-site
$40K/yr
Looking for a Motivated IT Support Technician! Do you love IT and want to grow while challenging ... system, and chat * Support Windows and MacOS environments * Assist with network and VPN ...
Technical Support Representative
La Porte, IN · On-site
$16 - $18/hr
The Technical Support Representative is responsible for assisting customers via phone and live chat ... Familiarity with basics of RF technology including * Local Wifi broadcasting * Interference ...
Technical Support Representative
La Porte, IN · On-site
$16 - $18/hr
The Technical Support Representative is responsible for assisting customers via phone and live chat ... Familiarity with basics of RF technology including * Local Wifi broadcasting * Interference ...
Company Description SA Technologies Inc. (www.satincorp.com) is a market leader and one of the ... Inbound Chat Support (All Non-Critical Issue Types) * Respond to chats from customers to the NSC ...
Company Description SA Technologies Inc. (www.satincorp.com) is a market leader and one of the ... Inbound Chat Support (All Non-Critical Issue Types) * Respond to chats from customers to the NSC ...
Cortec has invested millions of dollars to expand EAH's operations, facilities, technology, and ... Live Chat Support - In this role, you will be responsible for serving our customers through Live ...
Cortec has invested millions of dollars to expand EAH's operations, facilities, technology, and ... Live Chat Support - In this role, you will be responsible for serving our customers through Live ...
... support via email and/or chat is preferred • Successfully complete a typing test with a minimum score of 50 words per minute • Ability to effectively communicate with all levels of technology ...
... support via email and/or chat is preferred • Successfully complete a typing test with a minimum score of 50 words per minute • Ability to effectively communicate with all levels of technology ...
eLearning Support Specialist - Remote
Newark, NJ · On-site +1
The role encompasses diverse responsibilities, including managing cases, providing chat support ... High school diploma and scheduling expertise are preferred. * Tech-savvy and highly capable of ...
eLearning Support Specialist - Remote
Newark, NJ · On-site +1
The role encompasses diverse responsibilities, including managing cases, providing chat support ... High school diploma and scheduling expertise are preferred. * Tech-savvy and highly capable of ...
Cortec has invested millions of dollars to expand EAH's operations, facilities, technology, and ... Live Chat Support - In this role, you will be responsible for serving our customers through Live ...
Cortec has invested millions of dollars to expand EAH's operations, facilities, technology, and ... Live Chat Support - In this role, you will be responsible for serving our customers through Live ...
As a Technology Solution Center Analyst within PNC's Service Desk organization, you will be based ... Provide support through chat and ticketing platforms, managing up to 20-40 chat interactions per ...
As a Technology Solution Center Analyst within PNC's Service Desk organization, you will be based ... Provide support through chat and ticketing platforms, managing up to 20-40 chat interactions per ...
As a Technology Solution Center Analyst within PNC's Service Desk organization, you will be based ... Provide support through chat and ticketing platforms, managing up to 20-40 chat interactions per ...
As a Technology Solution Center Analyst within PNC's Service Desk organization, you will be based ... Provide support through chat and ticketing platforms, managing up to 20-40 chat interactions per ...
As a Technology Solution Center Analyst within PNC's Service Desk organization, you will be based ... Provide support through chat and ticketing platforms, managing up to 20-40 chat interactions per ...
As a Technology Solution Center Analyst within PNC's Service Desk organization, you will be based ... Provide support through chat and ticketing platforms, managing up to 20-40 chat interactions per ...
Client Support Specialist
$17.25 - $23.25/hr
Position Overview The Chat Support Specialist serves as a primary point of contact for clients ... technology to improve productivity and service outcomes. Please note at this time we are unable to ...
Client Support Specialist
$17.25 - $23.25/hr
Position Overview The Chat Support Specialist serves as a primary point of contact for clients ... technology to improve productivity and service outcomes. Please note at this time we are unable to ...
Tech Chat Support information
See salary details
$27K - $30.5K
0% of jobs
$30.5K - $34.1K
3% of jobs
$37.6K is the 25th percentile. Wages below this are outliers.
$34.1K - $37.6K
22% of jobs
The median wage is $39.7K / yr.
$37.6K - $41.2K
43% of jobs
$41.2K - $44.7K
6% of jobs
$44.9K is the 75th percentile. Wages above this are outliers.
$44.7K - $48.3K
6% of jobs
$48.3K - $51.8K
6% of jobs
$51.8K - $55.4K
5% of jobs
$55.4K - $58.9K
3% of jobs
$58.9K - $62.5K
3% of jobs
$62.5K - $66K
1% of jobs
$27K
$43.5K
$66K
How much do tech chat support jobs pay per year?
As of Jun 24, 2026, the average yearly pay for tech chat support in the United States is $43,480.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $47,000.00 per year, depending on experience, location, and employer.
What is a Tech Chat Support job?
A Tech Chat Support job involves assisting customers with technical issues through online chat. Support agents help troubleshoot problems, provide guidance on product usage, and resolve technical concerns efficiently. They typically work with predefined scripts, troubleshooting steps, and knowledge bases to offer accurate solutions. Strong communication skills, technical knowledge, and patience are crucial for success in this role.
What are typical daily responsibilities for someone in a Tech Chat Support position?
As a Tech Chat Support professional, your day usually involves responding to customer inquiries and troubleshooting technical issues via live chat platforms. You'll document each interaction, follow established procedures to resolve problems, and escalate more complex issues to higher-level support when needed. The role often requires multitasking across several chats at once and collaborating with other support team members to share information or updates. This fast-paced, customer-focused environment helps build strong communication and problem-solving skills while providing valuable technical support experience.
What are the key skills and qualifications needed to thrive in the Tech Chat Support position, and why are they important?
To thrive as a Tech Chat Support, you need strong troubleshooting abilities, a good understanding of computer systems and applications, and typically a high school diploma or relevant technical certification. Familiarity with help desk ticketing systems, live chat platforms, and knowledge bases is often required. Excellent written communication, patience, and a customer-focused attitude are standout soft skills in this role. These skills and qualities help ensure that customer issues are resolved efficiently and with a positive experience, directly impacting customer satisfaction and company reputation.
More about Tech Chat Support jobs
What cities are hiring for Tech Chat Support jobs? Cities with the most Tech Chat Support job openings:
What are the most commonly searched types of Tech Chat Support jobs? The most popular types of Tech Chat Support jobs are:
What states have the most Tech Chat Support jobs? States with the most job openings for Tech Chat Support jobs include:
What job categories do people searching Tech Chat Support jobs look for? The top searched job categories for Tech Chat Support jobs are:
$21/hr
Contractor
Posted 23 days ago
Job description
Title: IT Technical Support
Location: Alpharetta, GA 30005
Duration: 06 Months
Pay Rate: $21.00/- on W2
About Job:
Roles and Responsibilities:
Demonstrate strong customer service skills to provide phone support including:
Listening to the customer to gain an accurate understanding of the situation
Being empathetic to the customer's situation and having a sense of urgency to resolve the issue
Producing accurate, detailed documentation at the client, problem and incident level
Resolving conflict
• Responsible for high quality end-user technical support, related to enterprise software and hardware
• Responsibilities include assessment, triage, research, training/education and resolution of incidents and requests regarding the use of application software products and/or infrastructure components in a fast paced 7x24x365 environment.
• Under general oversight, provides after hours and weekend support as needed.
• The position requires attention to detail, follow through, teamwork focus and positive attitude.
• An understanding of technology and the ability to apply that knowledge to support all existing systems
• Supports all aspects of client support and immediate computing needs while demonstrating professionalism and composure on the phone, via an online chat and/or in person
• Create a positive customer support experience, build rapport and trust with end users through professional attitude and approach to problem understanding, ensuring timely resolution or escalation by providing urgency, business impact evaluation and communicating the status to the end user promptly
• Identifies and works with internal end users to provide guidance and support, sound communications and customer service principles without becoming unprofessional in difficult situations
• Provides investigation, diagnosis, resolution and recovery for hardware/software problems
• Installs, modifies, cleans up, run diagnostic programs and repairs computer hardware/ peripherals and software
Qualifications:
• Excellent customer service skills required
• Excellent communication skills required
• Two to five years of proven, qualified related work experience in a comparable complex, high tech and fast paced work environment
• Preferred work experience in technical support role but not required
• Required Education: High school diploma or GED with relevant work experience
• Ability to diagnose the cause of problems in a complex environment and to provide effective solutions quickly
• Self motivated and ability to work on own initiative in a high pressure environment
• Willing to work variable shifts including evenings, weekends and public holidays
Listening to the customer to gain an accurate understanding of the situation
Being empathetic to the customer's situation and having a sense of urgency to resolve the issue
Producing accurate, detailed documentation at the client, problem and incident level
Resolving conflict
• Responsible for high quality end-user technical support, related to enterprise software and hardware
• Responsibilities include assessment, triage, research, training/education and resolution of incidents and requests regarding the use of application software products and/or infrastructure components in a fast paced 7x24x365 environment.
• Under general oversight, provides after hours and weekend support as needed.
• The position requires attention to detail, follow through, teamwork focus and positive attitude.
• An understanding of technology and the ability to apply that knowledge to support all existing systems
• Supports all aspects of client support and immediate computing needs while demonstrating professionalism and composure on the phone, via an online chat and/or in person
• Create a positive customer support experience, build rapport and trust with end users through professional attitude and approach to problem understanding, ensuring timely resolution or escalation by providing urgency, business impact evaluation and communicating the status to the end user promptly
• Identifies and works with internal end users to provide guidance and support, sound communications and customer service principles without becoming unprofessional in difficult situations
• Provides investigation, diagnosis, resolution and recovery for hardware/software problems
• Installs, modifies, cleans up, run diagnostic programs and repairs computer hardware/ peripherals and software
Qualifications:
• Excellent customer service skills required
• Excellent communication skills required
• Two to five years of proven, qualified related work experience in a comparable complex, high tech and fast paced work environment
• Preferred work experience in technical support role but not required
• Required Education: High school diploma or GED with relevant work experience
• Ability to diagnose the cause of problems in a complex environment and to provide effective solutions quickly
• Self motivated and ability to work on own initiative in a high pressure environment
• Willing to work variable shifts including evenings, weekends and public holidays
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