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Tech Chat Support Jobs (NOW HIRING)

Zelis

Client Support Specialist

Saint Petersburg, FL · On-site

$19 - $24/hr

Chat Support Specialist The Chat Support Specialist serves as a primary point of contact for ... technology to improve productivity and service outcomes. Base Salary Range: $19.00 - $24.00 Zelis ...

Zelis

Client Support Specialist

Boston, MA · On-site

$19 - $24/hr

Chat Support Specialist The Chat Support Specialist serves as a primary point of contact for ... technology to improve productivity and service outcomes. Base Salary Range: $19.00 - $24.00 Zelis ...

Zelis

Client Support Specialist

Atlanta, GA · On-site

$19 - $24/hr

Chat Support Specialist The Chat Support Specialist serves as a primary point of contact for ... technology to improve productivity and service outcomes. Base Salary Range: $19.00 - $24.00 Zelis ...

Zelis

Client Support Specialist

Plano, TX · On-site

$19 - $24/hr

Chat Support Specialist The Chat Support Specialist serves as a primary point of contact for ... technology to improve productivity and service outcomes. Base Salary Range: $19.00 - $24.00 Zelis ...

Zelis

Client Support Specialist

Morristown, NJ · On-site

$19 - $24/hr

Chat Support Specialist The Chat Support Specialist serves as a primary point of contact for ... technology to improve productivity and service outcomes. Base Salary Range: $19.00 - $24.00 Zelis ...

Zelis

Client Support Specialist

Saint Louis, MO · On-site

$19 - $24/hr

Chat Support Specialist The Chat Support Specialist serves as a primary point of contact for ... technology to improve productivity and service outcomes. Base Salary Range: $19.00 - $24.00 Zelis ...

TEKsystems

Desktop Support

Portland, OR

$24 - $27/hr

... chat sessions • Learn, implement and train others on new technologies • Other duties as assigned Job Requirements: • 2+ years of desktop support experience, preferably in a medium to large end ...

TEKsystems

Desktop Support

Portland, OR

$24 - $27/hr

... chat sessions • Learn, implement and train others on new technologies • Other duties as assigned Job Requirements: • 2+ years of desktop support experience, preferably in a medium to large end ...

Collabera

Technical Support Specialist

Chandler, AZ · On-site

$23 - $24/hr

This is a First Line IT Support / Service Desk role focused on providing technical assistance to internal employees through phone and chat in a 24/7 global service desk environment . The role ...

Collabera LLC

Technical Support Specialist

Addison, TX · On-site

$23 - $24/hr

This is a First Line IT Support / Service Desk role focused on providing technical assistance to internal employees through phone and chat in a 24/7 global service desk environment . The role ...

Collabera LLC

Technical Support Specialist

Chandler, AZ · On-site

$23 - $24/hr

This is a First Line IT Support / Service Desk role focused on providing technical assistance to internal employees through phone and chat in a 24/7 global service desk environment . The role ...

Collabera

Technical Support Specialist

Chandler, AZ · On-site

$23 - $24/hr

This is a First Line IT Support / Service Desk role focused on providing technical assistance to internal employees through phone and chat in a 24/7 global service desk environment. The role involves ...

TEKsystems

Chat Agent

Warren, MI · Hybrid

$20 - $22/hr

Provide proactive support to consumers requesting assistance with dealer, vehicle locates and ... As an industry leader in Full-Stack Technology Services, Talent Services, and real-world ...

New

TEKsystems

Chat Agent

Warren, MI · Hybrid

$20 - $22/hr

Provide proactive support to consumers requesting assistance with dealer, vehicle locates and ... As an industry leader in Full-Stack Technology Services, Talent Services, and real-world ...

New

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Showing results 21-40

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Tech Chat Support information

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$27K

$43.5K

$66K

How much do tech chat support jobs pay per year?

As of Sep 14, 2026, the average yearly pay for tech chat support in the United States is $43,480.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $47,000.00 per year, depending on experience, location, and employer.

What is a Tech Chat Support?

A Tech Chat Support job involves assisting customers with technical issues through online chat. Support agents help troubleshoot problems, provide guidance on product usage, and resolve technical concerns efficiently. They typically work with predefined scripts, troubleshooting steps, and knowledge bases to offer accurate solutions. Strong communication skills, technical knowledge, and patience are crucial for success in this role.

What are the typical daily responsibilities of a Tech Chat Support?

As a Tech Chat Support professional, your day usually involves responding to customer inquiries and troubleshooting technical issues via live chat platforms. You'll document each interaction, follow established procedures to resolve problems, and escalate more complex issues to higher-level support when needed. The role often requires multitasking across several chats at once and collaborating with other support team members to share information or updates. This fast-paced, customer-focused environment helps build strong communication and problem-solving skills while providing valuable technical support experience.

What are the key skills and qualifications needed to thrive as a Tech Chat Support, and why are they important?

To thrive as a Tech Chat Support, you need strong troubleshooting abilities, a good understanding of computer systems and applications, and typically a high school diploma or relevant technical certification. Familiarity with help desk ticketing systems, live chat platforms, and knowledge bases is often required. Excellent written communication, patience, and a customer-focused attitude are standout soft skills in this role. These skills and qualities help ensure that customer issues are resolved efficiently and with a positive experience, directly impacting customer satisfaction and company reputation.

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What cities are hiring for Tech Chat Support jobs?

Cities with the most Tech Chat Support job openings:

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Tech Chat Support jobs near you
Infographic showing various Tech Chat Support job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $43,480 per year, or $20.9 per hour.

Chat Customer Representative - Remote

Remote

Feed My People Food Bank
Non-Profits • 11 - 50 employees
Learn more about Feed My People Food Bankexternal

$16.50 - $22.25/hr

Other

Re-posted 23 days ago

Job description

Chat Customer Representative - Remote

New York, New York, United States Or refer someone

We are seeking a dedicated and empathetic chat support agent representative to join our team. The ideal candidate will be responsible for providing exceptional customer support via phone, email, or live chat. As a representative, you will play a crucial role in ensuring that our customers receive the best possible experience, resolving their issues promptly and efficiently.

The online chat representative may provide technical support, resolve customer service inquiries, or offer additional forms of real-time problem-solving.

Qualifications:

  • Love for customers and their experience with a product
  • Analytical skills and ability to leverage data to drive decision-making
  • Excellent communication and interpersonal skills
  • Demonstrated ability to build and maintain strong relationships with customers and internal stakeholders
  • Experience with customer support ticketing systems and CRM platforms
  • Knowledge of customer support metrics and industry best practices
  • Able to integrate technology-based solutions that improve the customer experience (AI, Chat, Self-serve portals)
  • Able to help customers on weekends if needed

Key Responsibilities:

  • They're responsible for answering customer questions that come in via the website(s)
  • Live chat agents need to be able to provide concise information to customers. Chat is all about quick responses and accessibility so agents need to be able to answer questions effectively and efficiently.
  • Customers commonly use live chat to reach out with a problem. This could be to do with a faulty product, shipping issues, service complaints all sorts. And its the job of the live chat agent to fix the issue.
  • You might think that soft skills are less important for a web-based role than they are for other, face-to-face customer service jobs. But its not enough to acrobatically answer questions in live chat. So, another of the live chat agent responsibilities is to make the conversations they have with customers meaningful. And that requires soft skills.
  • As such, another of the live chat agent responsibilities is to identify such major pain points. Then, they need to flag them to a liaison who will convey the information to other departments. In this way, live chat agents are part of developing and improving the products and services the business offers.
  • Beyond cross-training on other channels, broader customer service training is another key part of a chat agents job. Live chat agents commonly undergo on-the-job training. Typically, this includes technical training, policy training, soft skills training, and the like. While the company should provide this training, its the responsibility of the agent to engage with the opportunity to touch up and improve their skills.

Work Location: Remote USA Only

Or refer someone

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