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System Support Administrator Jobs (NOW HIRING)

Akina, Inc.

$145K - $190K/yr

The System Administrator must: Support installation, deployment, integration, configuration, tuning, and operational support of the following, but not limited to, list of workstation hardware:

Markon

Mission Support Administrator

Chantilly, VA · On-site

$80K - $95K/yr

Description Markon is building a talent pool of Mission Support Administrators to support future Intelligence Community customer missions. This pipeline opportunity is intended to identify qualified ...

Intellectt INC

Sales Support Administrator

Rockford, IL · On-site

$20.50 - $25.25/hr

Role: Sales Support Administrator I Location: Rockford, IL - 61103 Duration: 12 Months The Sales ... Proficiency in computer systems and email management Preferred Qualifications: * Experience in ...

BankWest

System Support

Pierre, SD · On-site

... Administrators. Primary Duties Identify, diagnose and resolve non-complex issues with software ... system, and/or network technology throughout the enterprise; communicate solutions to end-users.

GRVTY

IT Support Administrator

Mclean, VA · On-site

We are seeking a dedicated (onsite) IT Support Administrator to join our team. This role involves ... Respond to and manage incoming support requests via phone, email, or ticketing system. * Technical ...

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How much do system support administrator jobs pay per year?

As of Jun 6, 2026, the average yearly pay for system support administrator in the United States is $77,121.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $92,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by System Support Administrators, and how can these be managed effectively?

System Support Administrators often encounter challenges such as troubleshooting complex technical issues under time pressure, managing multiple support requests simultaneously, and staying updated with rapidly evolving technologies. Effective time management, prioritization of tasks, and continuous learning are essential to address these challenges. Collaborating closely with IT teams and end-users can also help in resolving issues efficiently and maintaining a smooth system operation.

What are System Support Administrators?

System Support Administrators are IT professionals responsible for maintaining, troubleshooting, and supporting an organization's computer systems and networks. Their duties include installing hardware and software, managing user accounts, monitoring system performance, and resolving technical issues to ensure smooth daily operations. They often serve as the first line of support for users experiencing technical problems and may also implement security measures and data backups. System Support Administrators play a crucial role in minimizing downtime and keeping IT infrastructure running efficiently.

What are the key skills and qualifications needed to thrive as a System Support Administrator, and why are they important?

System Support Administrators need strong troubleshooting abilities, knowledge of operating systems, and experience with network administration, often supported by a degree in IT or a related field. Familiarity with tools like Active Directory, ticketing systems, and certifications such as CompTIA A+ or Microsoft Certified: Windows Server Fundamentals are typically required. Excellent problem-solving, communication, and customer service skills set top performers apart in this role. These competencies are crucial to maintaining system reliability, efficiently resolving user issues, and ensuring smooth IT operations.

What is the difference between System Support Administrator vs Network Support Specialist?

AspectSystem Support AdministratorNetwork Support Specialist
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA, Microsoft certifications
Work EnvironmentIT departments, help desks, corporate officesNetwork operations centers, data centers, enterprise networks
Primary ResponsibilitiesManaging servers, troubleshooting hardware/software issues, user supportConfiguring, maintaining, and troubleshooting network infrastructure

While both roles support IT infrastructure, a System Support Administrator focuses on servers, hardware, and user support, whereas a Network Support Specialist specializes in network systems and connectivity. Both roles often collaborate but serve distinct technical areas within organizations.

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System Support Administrator jobs near you

System Administrator 2 - Service Desk Support

Professional Resource Group, LLC

Vancouver, WA • On-site

Full-time

Posted 4 days ago

Job description

Job Summary:
Professional Resource Group, LLC is a technical staffing company specializing in augmenting workforce with skilled professionals. They are seeking a System Administrator 2 to support the Service Desk within Operational Infrastructure, focusing on hardware maintenance, troubleshooting, and client support for IT issues.
Responsibilities:
• With the corporate manager / corporate technical lead oversight, perform system administration of the following systems, including the following:
• Configure applicable software and systems, maintaining local documentation, installing/updating/removing software, applying change control processes and procedures, planning and preparing for future growth, troubleshooting and resolving issues, and perform training related to the following software and systems:
• Antivirus-antimalware
• Central time distribution
• Data storage services
• Display infrastructure
• File services
• Laptops and portable devices
• Linux infrastructure
• Non-production workstations
• Patch management
• Print services
• SMTP relay services
• Software deployment services
• Virtualization infrastructure
• Windows infrastructure
• In-house developed applications
• Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.
• Perform data backups and disaster recovery operations.
• Diagnose, troubleshoot and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
• Configure, monitor, and maintain virus protection software.
• Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use.
• Load computer tapes and disks and install software.
• Design, configure, and test computer hardware, networking software and operating system software.
• Administer network security measures.
• Implement and integrate new system architecture into an existing environment
• Deploy highly available technologies such as replication, load balancing, geographic clustering
• Install and configure server hardware including operating system and additional software to configure for optimal use.
• Identify standard monitoring requirements and scripting or applying additional setting requirements.
• Troubleshoot hardware and system level problems.
• Confer with network users about how to solve existing system problems.
• Document implementation guidelines and installation guidance.
• Interpret architecture and design configurations from vendors or other teams to enable clear implementation standards and guidelines.
• Research, develop, test, and document standardized technical procedures for the deployment of server and workstation computer hardware and associated operating systems for final review and approval by corporate manager/staff.
• Respond to help desk client support calls utilizing change management software to manage the process of completing the tasks.
Qualifications:
Required:
• MUST be US Citizen to be eligible to apply for Federal Background Check
• Requires Real ID and or Valid Passport to interview
• An Associate or Bachelor’s Degree in in Computer Science, Information Technology, or a directly related technical discipline is preferred
• With an applicable Associate or Bachelor’s degree: 3+ years of experience is required.
• With a degree not in applicable fields or no degree: 5+ years of experience is required.
• Experience must include direct work experience in Information Technology performing System Administration
• A practical knowledge and experience sufficient to successfully perform Active Directory administration and troubleshooting
• Windows operating system installation, maintenance, and troubleshooting.
• Experience using PowerShell
• Administration of print servers, network printers, and basic troubleshooting of printer services.
• A working knowledge and experience sufficient to successfully troubleshoot Windows operating systems using text-based logs, windows event logs, and various utilities
• Valid U.S. Driver’s License is required
• May be required to carry a corporate supplied cell phone and work non-core hours when requested in emergency situations for troubleshooting.
Preferred:
• Experience setting up and administering an enterprise PKI (Public Key Infrastructure) certificate infrastructure.
• Experience administering computer systems in a 24/7 high availability operational environment.
• Linux (Bash)
• Service Desk Experience & Ticket Management
• Experience with Cisco command-line interface (CLI) for network device configuration, management, and troubleshooting.
• Experience in troubleshooting and resolving issues within complex authentication systems, such as LDAP, Kerberos, or Active Directory, and Multi-factor authentication systems.
• Software Packaging
• Security & Compliance Reporting
• Administration and maintenance of computer systems infrastructure management tools or systems including anti-virus, patch deployment, log management, software deployment and backup and recovery functions.
• Administration and maintenance of network and direct attached server technologies including SCSI, iSCSI, CIFS, and SMB technologies.
• Administration of virtualization technologies including VMWare and Hyper-V.
• Administration and maintenance of GPS time distribution systems.
• Experience administering both network and host-based firewalls.
• Experience troubleshooting LAN connectivity problems.
• Experience administering DNS in a multi-domain environment.
• Experience using specific technologies such as Splunk, Remote Desktop Services, IIS, Apache, Wireshark, Sysinternals Tools, Checkpoint Firewall, HP ProLiant server hardware, KVM hardware, PowerShell
Company:
The value-add of any professional, beyond their technical contribution, is their ability to share their experience, to interact, to effectively communicate, to proactively participate, in order to achieve a desired collective goal. Founded in 2009, the company is headquartered in Portland, Oregon, US, , with a team of 51-200 employees. The company is currently Growth Stage.

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