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Switchboard Operator Jobs in Florida (NOW HIRING)

VIVAMAS MEDICAL CENTERS

Switchboard

Homestead, FL

$13.75 - $17.50/hr

Job Summary The Switchboard is responsible for managing incoming calls to the healthcare facility, providing accurate information, and facilitating effective communication between callers and the ...

Butler Automotive Group

Cashier

Jacksonville, FL · On-site

$20/hr

Serve as backup to the switchboard operator when required * Maintain a clean, organized, and professional workspace * Present a professional appearance at all times * Perform additional duties as ...

St. Joe

Guest Services Communications Coordinator

FL · On-site

$15.25 - $20/hr

Job Summary The PBX Operator/Switchboard Operator serves as the first point of contact for all callers and guests seeking assistance. The role is responsible for providing prompt, courteous and ...

Butler Automotive Group

Cashier

Jacksonville, FL · On-site

$20/hr

Serve as backup to the switchboard operator when required * Maintain a clean, organized, and professional workspace * Present a professional appearance at all times * Perform additional duties as ...

Marion County Sheriff's Office

STAR Operator I

Ocala, FL · On-site

$40K/yr

Salary : $40,807.20 Annually Location : 692 NW 30th Avenue, Ocala, Florida 34475, FL Job Type: Full-time Job Number: 2026-7 Bureau: Administrative Services Division: S.T.A.R. Opening Date: 05/01/2026 ...

Dollar General

HR ASSISTANT-DC, ALACHUA, DC

Alachua, FL · On-site

$33K - $42K/yr

May act as primary backup to Switchboard Operator. * May order flowers, birthday cakes, etc. for distribution center employees. * May maintain and distribute staffing report for distribution center.

Tenet Health

PBX Operator

Delray Beach, FL

Per Diem Position Summary The PBX Operator is responsible for supporting the hospital by operating the PBX switchboard. PBX Operators efficiently answer, screen and transfer all incoming and outgoing ...

Tenet Health

PBX Operator

Delray Beach, FL · On-site

Per Diem Position Summary The PBX Operator is responsible for supporting the hospital by operating the PBX switchboard. PBX Operators efficiently answer, screen and transfer all incoming and outgoing ...

Tenet Health

PBX Operator

Delray Beach, FL · On-site

Per Diem Position Summary The PBX Operator is responsible for supporting the hospital by operating the PBX switchboard. PBX Operators efficiently answer, screen and transfer all incoming and outgoing ...

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All JobsSwitchboard Operator JobsSwitchboard Operator Jobs in Florida

Switchboard Operator information

See Florida salary details

$6

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How much do switchboard operator jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for switchboard operator in Florida is $12.52, according to ZipRecruiter salary data. Most workers in this role earn between $10.77 and $13.65 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a switchboard operator, and why are they important?

To thrive as a Switchboard Operator, you need excellent verbal communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with multi-line phone systems, call routing software, and office communication tools is typically required. Strong interpersonal skills, patience, and the ability to remain calm under pressure help operators manage high call volumes and diverse inquiries. These abilities ensure efficient communication flow and a positive experience for callers and staff.

What are some common challenges faced by switchboard operators and how can they be managed effectively?

Switchboard operators often manage a high volume of calls and must handle multiple tasks simultaneously, such as transferring calls, taking messages, and providing information. One common challenge is maintaining focus and composure during busy periods or when dealing with difficult callers. Effective time management, strong communication skills, and familiarity with the organization's directory can help operators respond efficiently. Additionally, teamwork and clear protocols ensure smooth coordination with other departments, making the role more manageable and rewarding.

What is the difference between Switchboard Operator vs Receptionist?

AspectSwitchboard OperatorReceptionist
CredentialsMinimal; often basic communication skillsMinimal; often basic communication skills
Work EnvironmentCall centers, hotels, hospitalsOffice front desks, corporate buildings, clinics
Employer & IndustryTelecommunications, hospitality, healthcareCorporate, healthcare, hospitality

While both roles involve communication and customer service, a Switchboard Operator primarily manages incoming calls and directs them within organizations like hospitals or hotels. A Receptionist handles visitor interactions, administrative tasks, and front desk duties. The roles overlap in communication skills but differ in focus and responsibilities.

What does a switchboard operator do?

A switchboard operator answers the phone and directs calls at an organization. They are often trained to answer general, company-related questions from incoming callers. Switchboard operators are usually the first point of contact at a sizable corporation and are expected to transfer calls to the appropriate department or individual in a polite and timely manner. A switchboard operator’s primary job description consists of answering and transferring calls, though they may have many other job duties as well. They are trusted with numerous phone lines and extensions and are instructed to keep a detailed record of all incoming and transferred call information. Switchboard operators may be called upon to perform clerical and administrative tasks or even receptionist duties, such as checking in clients for appointments. In hospital settings, switchboard operators are required to learn the use of pager systems to alert doctors of incoming messages. They may also be asked to register patients into facility rooms before an examination. In some cases, switchboard operators are even required to act as emergency first responders and direct urgent medical or safety-related calls to the appropriate party.

What does a switchboard operator do?

A Switchboard Operator is responsible for managing incoming and outgoing calls in an organization, often using a telephone switchboard or computer system. They answer calls, direct them to the appropriate departments or individuals, and may also take messages, provide information, or handle basic customer service inquiries. Switchboard Operators play a key role in ensuring effective communication within businesses, hospitals, hotels, or other institutions. Strong communication skills and the ability to multitask are essential for this position.
More about Switchboard Operator jobs
What are the most commonly searched types of Switchboard Operator jobs in Florida? The most popular types of Switchboard Operator jobs in Florida are:
What are popular job titles related to Switchboard Operator jobs in Florida? For Switchboard Operator jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Switchboard Operator jobs in Florida look for? The top searched job categories for Switchboard Operator jobs in Florida are:
What cities in Florida are hiring for Switchboard Operator jobs? Cities in Florida with the most Switchboard Operator job openings:
What are popular job titles related to Switchboard Operator jobs in FL? For Switchboard Operator jobs in FL, the most frequently searched job titles are:
Switchboard Operator jobs near you
Infographic showing various Switchboard Operator job openings in Florida as of August 2026, with employment types broken down into 20% As Needed, 20% Full Time, 20% Contract, and 40% Nights. Highlights an 100% In-person job distribution, with an average salary of $26,036 per year, or $12.5 per hour.

Switchboard Operator Full Time Days : Job ID 164587

North Shore Medical Center

Miami, FL • On-site

$14.25 - $18.25/hr

Full-time

Re-posted 14 days ago

Job description

To operate the switchboard in a kind and courteous way & in a timely manner.
Take messages and deliver to proper place as quickly as possible
Understand all emergency procedures including codes, Fire drills, Disaster Drill, Bomb Threats & Infant Abduction Drills.
Must be able to retain composure in stressful situations
To handle all in-coming & out going calls in a timely Manner.
Know how to use the flash system & how to put out pages and digital and voice messages on Pagers
Know all emergency Procedures & who to call.
Know where to look for information
Help at whatever task is assigned to you at the board.
Take orders from your Supervisor and report to her any information for which she is responsible.

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