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Remote Switchboard Operator Jobs in Florida (NOW HIRING)

PATLive

Virtual Receptionist

Tallahassee, FL · Remote

Creating Exceptional Experiences! 100% Remote, working from the convenience of your home. To apply, you must live in Texas, North Carolina, or Georgia. Your Mission: (If you choose to accept)

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Remote Switchboard Operator information

What does a typical day look like for a Remote Switchboard Operator?

A typical day for a Remote Switchboard Operator involves handling incoming calls, accurately routing them to the appropriate departments or individuals, and providing basic information or assistance when needed. You'll often manage multiple calls simultaneously, update call logs, and sometimes assist with scheduling or message delivery. Most of the work is performed independently using cloud-based telephony and communication systems, but you may also coordinate closely with other remote team members or on-site staff. The role requires staying organized and maintaining a high level of professionalism throughout each interaction. Over time, excellent performers may progress into supervisory or training roles within virtual communication or customer support teams.

What is a Remote Switchboard Operator job?

A Remote Switchboard Operator manages incoming and outgoing calls for a company or organization from a remote location. They answer calls, transfer them to the appropriate department or person, take messages, and provide basic information to callers. This role often requires strong communication skills, familiarity with phone systems, and the ability to multitask efficiently. Many operators work from home using specialized software to handle call routing and management.

What are the key skills and qualifications needed to thrive in the Remote Switchboard Operator position, and why are they important?

To thrive as a Remote Switchboard Operator, you need strong communication skills, attention to detail, and the ability to multitask, often supported by prior experience in customer service or call center environments. Familiarity with telephony systems, virtual PBX software, and call routing platforms is commonly required, with some employers preferring candidates knowledgeable in CRM tools. Excellent listening skills, professionalism, and the ability to remain calm under pressure are standout soft skills in this position. These competencies ensure efficient call management, positive interactions, and reliable support for clients and colleagues in a remote setting.

What are the most commonly searched types of Switchboard Operator jobs in Florida? The most popular types of Switchboard Operator jobs in Florida are:
What are popular job titles related to Remote Switchboard Operator jobs in Florida? For Remote Switchboard Operator jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Remote Switchboard Operator jobs in Florida look for? The top searched job categories for Remote Switchboard Operator jobs in Florida are:
What cities in Florida are hiring for Remote Switchboard Operator jobs? Cities in Florida with the most Remote Switchboard Operator job openings:
Remote Switchboard Operator jobs near you
Infographic showing various Remote Switchboard Operator job openings in Florida as of June 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 100% Remote job distribution.
Part-Time Evening Dispatcher (Remote)

Part-Time Evening Dispatcher (Remote)

PEADEN

Panama City, FL • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Job description

Must reside in FL or AL
Hours: 5:00 PM – 10:00 PM CST
Required: 2+ Years ServiceTitan Experience | 2+ Years Dispatching Experience

Why Work for Peaden?

You're the best - and you want to join a team that appreciates you, where you can create your own opportunities.

We keep growing because we only hire the best, and our customers love us for it. We've been serving the Panhandle for decades. You've probably seen our trucks and our ads - but what you don't know is what it's like to be part of a team like this.

We don't cut corners. We invest in training. We value professionalism. And we recognize performance.

People come to us looking for a job. They stay because they find a fulfilling career with room to grow.

Position Overview

Peaden is seeking a Part-Time Evening Dispatcher to support our service operations during peak evening hours.

This role requires someone who is:

  • Self-sufficient and dependable

  • Experienced in ServiceTitan

  • Skilled at making quick, confident decisions

  • Calm under pressure

  • An excellent communicator

You will be responsible for evaluating service calls, prioritizing urgency, and dispatching the right technician to the right job - ensuring an exceptional customer experience.

Schedule

  • Part-Time

  • 5:00 PM – 10:00 PM CST

  • Evening shift

Required Qualifications (Non-Negotiable)

  • 3+ years of hands-on experience using ServiceTitan

  • 2+ years of dispatching experience in the home services industry

  • Strong verbal and written communication skills

  • Ability to think quickly and make sound decisions in real time

  • High attention to detail

  • Ability to work independently with minimal supervision

Key Responsibilities

  • Evaluate incoming service calls and prioritize based on urgency

  • Dispatch the appropriate technician to each job

  • Communicate detailed, accurate job information to field technicians

  • Update customers on technician arrival times and progress

  • Document and manage service calls within ServiceTitan

  • Maintain clear communication between technicians, CSRs, and management

  • Participate in ongoing training and development

Equipment Provided

  • Company-provided laptop

  • Company-provided headset

What We Offer

  • Competitive pay based on experience

  • Medical, dental, and vision insurance

  • Company-paid long-term disability and life insurance

  • PTO starting your first day

  • Paid holidays after 90 days

  • Paid parental leave after 1 year

  • 401(k) with company match

  • A team-oriented, family culture

Who Succeeds in This Role?

Someone who:

  • Thrives in a fast-paced environment

  • Can juggle multiple calls and priorities

  • Stays calm under pressure

  • Communicates clearly and professionally

  • Takes ownership of their shift

If you're looking for more than just a job - if you want to be valued and make a real impact - this is your opportunity.

If this sounds like you, apply today and learn more about Peaden at www.peaden.com.

**Peaden provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation


Any conditional offer will be subject to background check, MVR, and drug screen. DFWP

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