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Support Engineer Jobs in Louisiana (NOW HIRING)

IT Support Engineer We are looking for a skilled IT Support Services professional to join our team and deliver outstanding technical assistance to our employees and clients. The IT Support Services ...

Plant Quality Engineer

Minden, LA · On-site

$71K - $105K/yr

This role supports engineering, manufacturing, and supplier processes by ensuring compliance with internal, customer, and industry standards, while driving continuous improvement and zero-defect ...

Plant Quality Engineer

Minden, LA · On-site

$71K - $105K/yr

This role supports engineering, manufacturing, and supplier processes by ensuring compliance with internal, customer, and industry standards, while driving continuous improvement and zero-defect ...

Meta is seeking a Network Engineer to join the Foundation and Support team, focused on the deployment, operations, and lifecycle management of enterprise network services (ENS) that underpin Meta ...

Network Engineer, Foundation & Support Responsibilities: * Support all aspects of data center construction and network deployment including new greenfield sites, collocation build outs, and retrofits

Network Engineer, Deployment & Support Responsibilities: * Deployment, configuration, and management of all network infrastructure on our data center campus * Work with partner teams and vendors to ...

Provide engineering support to Quality Assurance, Manufacturing, Sales, and other departments to improve operational efficiency and meet compliance requirements * Visit customer sites as required to ...

Lead AI Solutions Engineer

Iowa, LA · On-site +1

$90K - $119K/yr

The Lead AI Solutions Engineer will also support AI-enabled business use cases and help build reusable components for future AI platforms. The successful candidate will be comfortable moving between ...

Provide engineering support to Quality Assurance, Manufacturing, Sales, and other departments to improve operational efficiency and meet compliance requirements * Visit customer sites as required to ...

Showing results 41-60

Support Engineer information

See Louisiana salary details

$14

$34

$58

How much do support engineer jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for support engineer in Louisiana is $34.09, according to ZipRecruiter salary data. Most workers in this role earn between $25.29 and $39.86 per hour, depending on experience, location, and employer.

What is a support engineer?

Support Engineers are professionals who assist customers or internal users in resolving technical issues related to software, hardware, or IT systems. They diagnose problems, provide solutions, and ensure that technology products and services run smoothly. Support Engineers often use troubleshooting tools and documentation to address user concerns, and they may escalate complex issues to higher-level technical teams. Their goal is to deliver excellent customer service and maintain system reliability. They work in various industries, including IT, telecommunications, and software companies.

What are the key skills and qualifications needed to thrive as a support engineer?

To thrive as a Support Engineer, you need strong problem-solving abilities, technical knowledge of software and hardware, and often a degree in computer science or a related field. Familiarity with ticketing systems, remote diagnostic tools, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are typically required. Excellent communication, patience, and a customer-focused attitude help build trust and effectively resolve user issues. These skills are crucial for delivering timely technical support, ensuring customer satisfaction, and maintaining operational efficiency.

How does a support engineer typically collaborate with other departments to resolve complex customer issues?

Support Engineers frequently work closely with product development, quality assurance, and operations teams to address complex technical challenges faced by customers. When an issue extends beyond standard troubleshooting, they escalate cases internally, providing detailed diagnostics and customer context to ensure an efficient resolution. This cross-functional collaboration not only helps resolve customer issues faster but also contributes to product improvements and knowledge sharing across teams. Being proactive and clear in communication is key to successful interdepartmental collaboration in this role.

What is the difference between Support Engineer vs Technical Support Specialist?

AspectSupport EngineerTechnical Support Specialist
Required CredentialsTypically a degree in Computer Science or related field; certifications like CompTIA, Cisco, or Microsoft are commonOften similar credentials; certifications like CompTIA or vendor-specific ones are common
Work EnvironmentInvolves troubleshooting complex technical issues, often in a technical or engineering teamProvides frontline support, often via phone, email, or chat, handling common user issues
Employer & Industry UsageUsed in IT, tech companies, and software firms for technical problem resolutionCommon in customer service centers, IT support, and tech companies for user assistance

Support Engineers and Technical Support Specialists share similar credentials and work environments, but Support Engineers typically handle more complex technical issues and work closely with development teams, while Technical Support Specialists focus on resolving routine user problems. Both roles are essential in tech support and customer service sectors.

How much do support engineers make?

Support engineers in general earn a median annual salary of around $70,000 to $90,000, depending on experience, certifications, and the industry. Salaries can be higher in major metropolitan areas and for those with specialized skills in troubleshooting, networking, or specific software tools.

What degree do I need to be a support engineer?

Support engineers typically hold at least a bachelor's degree in computer science, information technology, or a related field. Relevant skills such as troubleshooting, knowledge of operating systems, and certifications like CompTIA or Cisco can also be valuable for the role.
More about Support Engineer jobs

What are the most commonly searched types of Support Engineer jobs in Louisiana?

The most popular types of Support Engineer jobs in Louisiana are:

What are popular job titles related to Support Engineer jobs in Louisiana?

For Support Engineer jobs in Louisiana, the most frequently searched job titles are:

What job categories do people searching Support Engineer jobs in Louisiana look for?

The top searched job categories for Support Engineer jobs in Louisiana are:

Infographic showing various Support Engineer job openings in Louisiana as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $70,916 per year, or $34.1 per hour.

Contractor

Re-posted 19 days ago


Job description

Keystone Engineering Inc. opened for business in 1988 and for decades, has been a reliable provider of qualified engineering resources and technically innovative solutions. Keystone was founded to be an enduring company, and to provide an environment for our employees and clients to innovate, thrive, and be successful.
Keystone's family of companies include: Milestone Project Services, SIS SILverstone, VeraPro, and Salmon & Associates
Our varied and extensive experience indicates that successful projects come down to personnel. We incorporate their individual skills in a process that's geared toward excellence. The intentional pairing of people and process is the reason why clients know that they can trust their projects in the hands of Keystone. Services Offered: 3D Laser Scanning, Controls & Automation, Construction Management, Design & Drafting, Engineering: Civil/Structural, Electrical, Mechanical, Process, Functional Safety, Information Technology, Instrumentation, On-Site Services, Operations & Commissioning Support, Procurement, Project Management.
Keystone Engineering is currently seeking E/I Engineer (s) for New Orleans Area Upstream Oil & Gas positions.
Position Type: Contract
Location: New Orleans Downtown Office/Remote
Work Environment/Physical Demands: Office/Sedentary
Travel Requirements: Occasional
Essential Functions:
  • Be an integral part of a major oil & gas exploration company project and technical support team as a full-time E/I resource through Keystone Engineering.
  • Work in a hybrid setting that operates in a corporate engineering environment in the downtown New Orleans vicinity and working remote.
  • Provide technical and project management support in the electrical/instrumentation/controls discipline for systems utilized on offshore oil & gas production platforms.
  • Support engineering requests for scope development, design & technical support, and coordination with other team associates across a wide range of capital expenditures.
  • Develop solutions and engineered deliverables utilizing client procedures and industry standards for electric power, process measurement in temperature, pressure, flow, level, analyzers, alarms, and control valves used in the offshore oil & gas sector.
  • Be familiar with wiring schematics, loop diagrams, P&ID's, electrical one-line diagrams, and control logic for detailed installation of systems.
  • Provide technical oversight of control panel design, enclosures, cables & wiring, per codes and standards for offshore environment.
  • Collaborate with design and project team members that consist of company direct and contractor provided professional staff.
  • Follow corporate quality control guidelines for design package development and issuance.
  • Participate in HAZOP/PHA activities that occur during the project life cycle.
  • Ensure that all equipment and materials of construction are accurate and detailed for procurement functions.
  • Investigate and identify project critical long lead items and ensure procurement meets schedule deadlines.
  • Manage internal and external resources for execution of engineering and design packages to be issued for construction.
  • Provide stewardship throughout all phases of engineering and construction to ensure project success.
  • Provide accountability and regular communications with the project team and stakeholders.
  • Act in the best interest of the client to ensure project commitments are achieved.
  • Support project reporting metrics and manage deviations.
  • Promote safety in all aspects of involvement.

Requirements:
  • B.S. in Engineering from an ABET-accredited program (BSEE, preferred).
  • 5-10 years of E/I engineering experience from industrial sector, preferably from Upstream Oil & Gas.
  • Background in supporting Capital projects.
  • Familiarity with project management principles and performance metrics.
  • Ability to make field trips, if required, and lead in all project communications.
  • Strong written and verbal communication skills.
  • Self-motivated, organized, and solution advocate.
  • Team Player and willingness to help others.
  • Attention to detail.
  • Applicants must be currently authorized to work in the U.S. for any employer.
  • Current TWIC Card needed.

Experienced Preferred:
  • Background with PLC control system interface
  • Experience with sizing and selection of instrumentation in the offshore/refining/petrochemical industry

Equal Opportunity Employer, including disabled and veterans.