Remote L3 Support Engineer Jobs in Louisiana (NOW HIRING)

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that's critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Department OverviewOur Company has an outstanding track record of success and strives to build long term relationships with our customers. Customer satisfaction is given great emphasis and we strive to build a trusted advisor relationship with every customer.
The customer team comprises Sales, Project Management, System Engineering and System Technologist personnel working together in a high performance culture, often with demanding cycle times and high customer expectations because we are working on mission-critical communication systems.
Many of our systems are designed around the APCO Project 25 communications standard. With the growth of data services some of our customer's mobile wireless networks are being enhanced with LTE infrastructure for applications such as APX Next Smart and live mobile video transmission supplementing our traditional core voice and narrowband data networks.
Job Description

Note: This is a remote position with travel (25-50%) to support projects in the T4E territory inclusive of the states of NC, SC and GA.

The Engineer will be responsible for the public safety design and implementation of solutions for Motorola's ASTRO 25 and adjacent technologies for State and Local government agencies. We are looking for Engineers who are energized by delivering solutions that truly make a difference.Note: This is a remote position with travel (25-50%) to support projects in T4E sub territory.
Projects are varied in scope, ranging from a single-site installation for a local municipality, to a complex statewide public safety communications system costing tens or hundreds of millions of dollars. The team comprises Sales, Project Management and System Engineering personnel working together in a high performance culture, often with demanding cycle times and high customer expectations because we are working on mission critical communication systems.

Engineer of Record Project Responsibilities:

The Engineer will work with a field team of Project Management, Systems Engineers, System Technologists, Construction Managers, and Customer Service Managers, and will be responsible for leading technical aspects of the assigned project until system acceptance.

This involves:

• Design and implementation of the radio network including infrastructure, subscribers, mobile backhaul and WAN and CEN networks.

• High level of customer and consultant interaction involving customer design reviews, customer witnessed staging and acceptance testing events, coverage acceptance testing, live system upgrades, and troubleshooting efforts.

• System buildout, configuration and acceptance testing in both lab staging and field environments

• Radio coverage testing, frequency analysis and interference mitigation

• Radio system licensing (FCC/Industry)

• Preparation of system fleet map, encryption and radio programming templates

• Complete system documentation

• Live system cutovers and upgrades

Additional Skills/Knowledge:

• Radio Frequency Engineering principles

• Land / Mobile Radio Engineering principles

• RFDS principles to include antenna and cable selection, transmit combiners, receive multi-couplers, and lightning protection systems.

• P25 Land Mobile Radio terminology and two-way subscriber radio provisioning methods.

• Experience with Motorola ASTRO 25 architecture is a plus.

• Servers and related systems to include: VMware ESXI, Linux, and Microsoft operating systems.

• Construction of remote communication sites to include: site selection, grounding, compound development, tower and shelter requirements.

• Fortinet and Juniper firewalls, Nokia 7705 series routers, Juniper SRX/MX (Junos) series routers, HP/Aruba and Juniper switches

• Remote access using SSH, SCP, SFTP, RDP

• Knowledge with point-to-point Microwave systems, Microwave RF & Network design

• FCC licensing and frequency search

• Software applications integration, Application Protocol Interfaces (API) concepts, computer operating systems, and the OSI model.

• Networking protocols and devices including RSVP-TE, OSPF, ISIS, BGP, MPLS, SIP, RTP, SNMP, NAT, routers, switches, and stateful packet firewalls.

• Knowledge of physical layer such as fiber, copper, and microwave.

• Knowledge of IP networking, network design methodologies & troubleshooting (Ethernet, TCP/IP, L2/L3, MPLS).

• Certifications a plus through CompTIA Network+, Juniper JNCIA-Junos, Nokia NRS1, CCNA or similar a plus.

• Works collaboratively and builds relationships with other colleagues, customers, and third party service professionals.

• Self-motivated, good written and oral communication skills, and strong interpersonal skills

Target Base Salary Range: $80,000 - $90,000 USD

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

#LI-NJ1

#LI-REMOTE

Basic Requirements

• Bachelor's Degree in an engineering or technical discipline and 3+ years of engineering or technical experience

• OR 5 years of engineering or technical experience

• Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.

Travel Requirements25-50%
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanYes

Our U.S.Benefitsinclude:

• Incentive Bonus Plans

• Medical, Dental, Visionbenefits

• 401K with Company Match

• 10 Paid Holidays

• GenerousPaidTime Off Packages

• Employee Stock Purchase Plan

• PaidParental & Family Leave

• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.

We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete thisReasonable Accommodations Formso we can assist you.