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Support Engineer Jobs in Louisiana (NOW HIRING)

Support Engineer

Baton Rouge, LA · On-site

$30 - $35/hr

Job Title - Artificial Intelligence / Machine Learning Support Engineer Remote - 06 weeks, then need to relocate to Baton Rouge, LA Pay Range - $30-$35/hr. Summary * This profile outlines the desired ...

Support Engineer Aldridge is a dynamic, forward-thinking organization committed to delivering cutting-edge technology solutions and providing exceptional service to our clients. We are seeking a ...

Support Engineer Aldridge is a dynamic, forward-thinking organization committed to delivering cutting-edge technology solutions and providing exceptional service to our clients. We are seeking a ...

AI/ML Support Engineer Onsite in Baton Rouge, LA - who can work onsite Pay rate: $38/Hour - $43/Hour ( Depending on the experience) We are in search for possible candidates for our newest client ...

Production Support Engineer

Lake Charles, LA · On-site

$38.50 - $50.25/hr

Support the development of operating procedures; review and validate training material;update ... in Chemical Engineering Working Experience 3+ years relevant experience Required Personal ...

Globys, a division of Harris; is seeking a Technical Support Engineer who has genuine technical depth and investigates, diagnoses, and resolves complex customer issues at Tier 1 and Tier 2 - not ...

Globys, a division of Harris; is seeking a Technical Support Engineer who has genuine technical depth and investigates, diagnoses, and resolves complex customer issues at Tier 1 and Tier 2 - not ...

$70K - $103K/yr

Serve as the engineer in training to become a Key Account Manager. * Develop and maintain strong ... Provide technical expertise and support related to papermaking processes, wet-end chemistry ...

Job Summary The Copado Support team is responsible for innovating, maintaining, and providing the ... Copado Admin and Developer Certifications Benefits Copado offers a comprehensive benefits package ...

Under general supervision, this position is responsible for the deployment and support of end-user computing (EUC) hardware, software, and applications in a clinical and business environment.

Production Support Engineer (m/f/d)

Hall Summit, LA · On-site

$36 - $46.75/hr

Test Cell Support and docking/undocking of test systems. * Integration of systems, hardware ... University Degree / Master / Bachelor in Electronic Engineering, Mechatronics, or technical school ...

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Support Engineer information

See Louisiana salary details

$14

$34

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How much do support engineer jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for support engineer in Louisiana is $34.09, according to ZipRecruiter salary data. Most workers in this role earn between $25.29 and $39.86 per hour, depending on experience, location, and employer.

What is a support engineer?

Support Engineers are professionals who assist customers or internal users in resolving technical issues related to software, hardware, or IT systems. They diagnose problems, provide solutions, and ensure that technology products and services run smoothly. Support Engineers often use troubleshooting tools and documentation to address user concerns, and they may escalate complex issues to higher-level technical teams. Their goal is to deliver excellent customer service and maintain system reliability. They work in various industries, including IT, telecommunications, and software companies.

What are the key skills and qualifications needed to thrive as a support engineer?

To thrive as a Support Engineer, you need strong problem-solving abilities, technical knowledge of software and hardware, and often a degree in computer science or a related field. Familiarity with ticketing systems, remote diagnostic tools, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are typically required. Excellent communication, patience, and a customer-focused attitude help build trust and effectively resolve user issues. These skills are crucial for delivering timely technical support, ensuring customer satisfaction, and maintaining operational efficiency.

How does a support engineer typically collaborate with other departments to resolve complex customer issues?

Support Engineers frequently work closely with product development, quality assurance, and operations teams to address complex technical challenges faced by customers. When an issue extends beyond standard troubleshooting, they escalate cases internally, providing detailed diagnostics and customer context to ensure an efficient resolution. This cross-functional collaboration not only helps resolve customer issues faster but also contributes to product improvements and knowledge sharing across teams. Being proactive and clear in communication is key to successful interdepartmental collaboration in this role.

What is the difference between Support Engineer vs Technical Support Specialist?

AspectSupport EngineerTechnical Support Specialist
Required CredentialsTypically a degree in Computer Science or related field; certifications like CompTIA, Cisco, or Microsoft are commonOften similar credentials; certifications like CompTIA or vendor-specific ones are common
Work EnvironmentInvolves troubleshooting complex technical issues, often in a technical or engineering teamProvides frontline support, often via phone, email, or chat, handling common user issues
Employer & Industry UsageUsed in IT, tech companies, and software firms for technical problem resolutionCommon in customer service centers, IT support, and tech companies for user assistance

Support Engineers and Technical Support Specialists share similar credentials and work environments, but Support Engineers typically handle more complex technical issues and work closely with development teams, while Technical Support Specialists focus on resolving routine user problems. Both roles are essential in tech support and customer service sectors.

How much do support engineers make?

Support engineers in general earn a median annual salary of around $70,000 to $90,000, depending on experience, certifications, and the industry. Salaries can be higher in major metropolitan areas and for those with specialized skills in troubleshooting, networking, or specific software tools.

What degree do I need to be a support engineer?

Support engineers typically hold at least a bachelor's degree in computer science, information technology, or a related field. Relevant skills such as troubleshooting, knowledge of operating systems, and certifications like CompTIA or Cisco can also be valuable for the role.
More about Support Engineer jobs

What are the most commonly searched types of Support Engineer jobs in Louisiana?

The most popular types of Support Engineer jobs in Louisiana are:

What are popular job titles related to Support Engineer jobs in Louisiana?

For Support Engineer jobs in Louisiana, the most frequently searched job titles are:

What job categories do people searching Support Engineer jobs in Louisiana look for?

The top searched job categories for Support Engineer jobs in Louisiana are:

Infographic showing various Support Engineer job openings in Louisiana as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $70,916 per year, or $34.1 per hour.

Support Engineer

Collabera LLC

Baton Rouge, LA • On-site

$30 - $35/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago


Job description

Job Title - Artificial Intelligence / Machine Learning Support Engineer


Remote - 06 weeks, then need to relocate to Baton Rouge, LA


Pay Range - $30-$35/hr.


Summary



  • This profile outlines the desired skills and experience for an Artificial Intelligence/ Machine Learning Support Engineer, empowering teams to effectively identify and recruit qualified candidates. Ideal candidates should possess a strong foundation in Artificial Intelligence/ Machine Learning, and natural language processing, with a specific emphasis on data analysis, data pipelines, and model deployment. They should be capable of troubleshooting model-related issues, optimizing model performance, and providing expert support for various Artificial Intelligence/ Machine Learning platforms.


Technical Skills:



  • Compute Fundamentals: Demonstrates a deep understanding of compute concepts, including virtualization, containerization, operating systems, and system administration.

  • Cloud Technologies: Experience with cloud platforms like AWS, and Azure, including their Artificial Intelligence/ Machine Learning services.

  • Generative AI: Experience with LLMs and Generative AI, and Cloud Products and services (e.g Vertex AI, Dialogflow, Gemini)

  • Machine Learning Development: Experience with Machine Learning model development and deployment.

  • Artificial Intelligence/ Machine Learning Frameworks: Experience with frameworks for deep learning (e.g. PyTorch, TensorFlow, Jax, Ray, etc.), AI accelerators (e.g. TPUs, GPUs), model architectures (e.g. encoders, decoders, transformers), and using machine learning APIs.



Experience:



  • Troubleshooting Code Experience: Experience reading code in a general-purpose coding language (e.g., Java, C, C++, Python, Shell, Go, or JavaScript, etc.) or in system design.

  • Artificial Intelligence/ Machine Learning Experience: Experience with Machine Learning model development and deployment.

  • Troubleshooting Experience: Experience in troubleshooting, diagnosing, and resolving complex issues.

  • Support Experience: Familiarity with support methodologies, case lifecycles, and analytical skills for breaking down issues.


The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, and paid holidays annually as applicable.


Collabera logo

About Collabera

Sourced by ZipRecruiter

Collabera is a Global Digital Solutions Company providing Software Engineering Solutions for the world's most tech-forward organizations in the areas of Engineering, Cloud and Data/AI. With its roots serving the engineering needs of the world's most recognized businesses in Technology, Financial Services, Telecom and Healthcare, Collabera today operates across 60 locations in 11 countries, serves 30% of the Fortune 500, and has exceeded the industry growth rate by 3-4x for several years.

Industry

It services

Company size

5,001 - 10,000 Employees

Headquarters location

Morristown, NJ, US

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