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Support Engineer Jobs in Iowa (NOW HIRING)

Network Engineer, Foundation & Support Responsibilities: * Support all aspects of data center construction and network deployment including new greenfield sites, collocation build outs, and retrofits

We are seeking an experienced Assistant Plant Engineer to support engineering and maintenance operations within a high-volume food manufacturing facility. This position plays a critical role in ...

Responsible for requirement analysis, automation, integration, monitoring, and ongoing support. * Engineering Craftsmanship: Hands-on contributor who maintains system integrity, solves complex ...

Manager, ServiceNow SRE Engineer

Davenport, IA · On-site

$54 - $71.75/hr

Responsible for requirement analysis, automation, integration, monitoring, and ongoing support. * Engineering Craftsmanship: Hands-on contributor who maintains system integrity, solves complex ...

This position leads process improvement initiatives, supports engineering projects, and ensures ... compliance with safety, quality, and regulatory standards. Key Responsibilities: Process ...

This position leads process improvement initiatives, supports engineering projects, and ensures ... compliance with safety, quality, and regulatory standards. Key Responsibilities: Process ...

This position leads process improvement initiatives, supports engineering projects, and ensures ... compliance with safety, quality, and regulatory standards. Key Responsibilities: Process ...

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Showing results 1-20

Support Engineer information

See Iowa salary details

$15

$37

$63

How much do support engineer jobs pay per hour?

As of May 29, 2026, the average hourly pay for support engineer in Iowa is $37.45, according to ZipRecruiter salary data. Most workers in this role earn between $27.79 and $43.80 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Support Engineer, and why are they important?

To thrive as a Support Engineer, you need strong problem-solving abilities, technical knowledge of software and hardware, and often a degree in computer science or a related field. Familiarity with ticketing systems, remote diagnostic tools, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are typically required. Excellent communication, patience, and a customer-focused attitude help build trust and effectively resolve user issues. These skills are crucial for delivering timely technical support, ensuring customer satisfaction, and maintaining operational efficiency.

How does a Support Engineer typically collaborate with other departments to resolve complex customer issues?

Support Engineers frequently work closely with product development, quality assurance, and operations teams to address complex technical challenges faced by customers. When an issue extends beyond standard troubleshooting, they escalate cases internally, providing detailed diagnostics and customer context to ensure an efficient resolution. This cross-functional collaboration not only helps resolve customer issues faster but also contributes to product improvements and knowledge sharing across teams. Being proactive and clear in communication is key to successful interdepartmental collaboration in this role.

What are Support Engineers?

Support Engineers are professionals who assist customers or internal users in resolving technical issues related to software, hardware, or IT systems. They diagnose problems, provide solutions, and ensure that technology products and services run smoothly. Support Engineers often use troubleshooting tools and documentation to address user concerns, and they may escalate complex issues to higher-level technical teams. Their goal is to deliver excellent customer service and maintain system reliability. They work in various industries, including IT, telecommunications, and software companies.

What is the difference between Support Engineer vs Technical Support Specialist?

AspectSupport EngineerTechnical Support Specialist
Required CredentialsTypically a degree in Computer Science or related field; certifications like CompTIA, Cisco, or Microsoft are commonOften similar credentials; certifications like CompTIA or vendor-specific ones are common
Work EnvironmentInvolves troubleshooting complex technical issues, often in a technical or engineering teamProvides frontline support, often via phone, email, or chat, handling common user issues
Employer & Industry UsageUsed in IT, tech companies, and software firms for technical problem resolutionCommon in customer service centers, IT support, and tech companies for user assistance

Support Engineers and Technical Support Specialists share similar credentials and work environments, but Support Engineers typically handle more complex technical issues and work closely with development teams, while Technical Support Specialists focus on resolving routine user problems. Both roles are essential in tech support and customer service sectors.

More about Support Engineer jobs
What are popular job titles related to Support Engineer jobs in Iowa? For Support Engineer jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Support Engineer jobs in Iowa look for? The top searched job categories for Support Engineer jobs in Iowa are:
Infographic showing various Support Engineer job openings in Iowa as of May 2026, with employment types broken down into 1% As Needed, 90% Full Time, 7% Part Time, 1% Temporary, and 1% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $77,893 per year, or $37.4 per hour.

Electrical Project Engineer

Contrack Watts, Inc.

Cedar Rapids, IA • On-site

Full-time

Life, Retirement, PTO

Posted 2 days ago


Job description

Are you looking to join a company with opportunity for growth and development? EPI Power is hiring a Project Engineer to be responsible for several functions throughout the duration of assigned projects including planning, buyout, management and closeout. This role actively assists the project team in monitoring project status and identifying issues that may impact the project schedule and/or budget. The ideal candidate is open to travel and/or relocation based on upcoming project needs. EPI is hiring both entry-level and experienced Project Engineer candidates.


This role requires the ability to work 6 days per week, Monday - Saturday.


EPI Power, LLC ("EPI") is a licensed electrical contractor and subsidiary of The Weitz Company that specializes in data centers. Our mission is to safely deliver industry-leading electrical construction solutions on a fast-track basis. We believe our employees to be our most valuable asset, and we are committed to growing a diverse and inclusive culture that inspires, motivates, and continuously improves.

What You'll Do:

  • Review electrical drawings, specifications, and project scope
  • Coordinate with VDC team and review BIM/shop drawings
  • Assist with submittals preparation and tracking
  • Support procurement and material tracking
  • Participate in coordination and project meetings
  • Support prefabrication coordination
  • Maintain engineering logs and documentation
  • Coordinate with Engineering, VDC, Procurement, and Field teams
  • Ensure compliance with project drawings and specifications
  • Support Engineering Project Manager and Project Manager
  • Identify and help resolve technical and coordination issues
  • Support quality control and installation verification
  • Assist with as-built documentation and project closeout
  • Track engineering deliverables and project deadlines
  • Coordinate with field team and provide technical support
  • Issue and track RFIs
  • Support preparation and tracking of MTOs
  • Support engineering deliverables (cable schedules, panel schedules, as-builts)


What We're Looking For:

  • Experience:
    • 1-2 years of experience as a Project Engineer or in a similar role, industry related degree/coursework, or related internship experience
    • Engineering degree is a plus
    • LEAN principles experience is desirable
    • Knowledge of NEC code is a plus
  • Skills:
    • Displays a high level of initiative and is comfortable making independent judgement
    • Analytical thinker who enjoys solving problems
    • Excellent written and verbal communication skills
    • Desire to work in a collaborative, supportive, team environment
    • Organized and a high attention to detail
    • Flexibility
  • Technology:
    • Proficient in basic computer software including Microsoft Word, PowerPoint, Excel, and Outlook
    • Autodesk software programs (Revit AutoCAD and Navisworks)
    • Ability to learn specific job-related software upon hire (JDE, Procore, Bluebeam, scheduling software, etc.)

What We Offer:

  • Competitive Pay
  • Comprehensive Benefits Package with Tax-Advantaged HSA and FSA offerings
  • Employer-Paid Short- and Long-Term Disability Programs
  • Employer-Paid Life Insurance
  • Generous Paid Time Off Provisions
  • 401K Retirement Savings Plan with Company Match
  • Tuition Reimbursement
  • Fully Paid Parental Leave
  • Voluntary Products Including: Critical Illness Insurance and Accident Insurance
  • Corporate Wellness Program with Wellness Time Off and Rewards

Visa sponsorship is not available for this position at this time.


The Company does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of the Company without a prior written search agreement will be considered unsolicited and the property of the Company. Please, no phone calls or emails.

The Weitz Company, LLC (and its U.S.-basedsubsidiaries and affiliates) recognizes the value of and is committed to hiring and retaining a diverse and inclusive workforce.We are an Equal Opportunity Employer and follow applicable affirmative action guidelines and policies. All qualified applicantswill receive consideration for employment (including minorities, females, veterans, and individuals with disabilities, regardless of sexual orientation, gender identity, or other protected categories in accordance with applicablestate and federal laws). The Company is a drug and alcohol-free workplace and background checks are required if applicable.Click hereto review our Privacy Notice.


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