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Support Engineer Jobs in Iowa (NOW HIRING)

Quality Engineer

Davenport, IA · On-site

$68K - $88K/yr

Supports quality planning, control & improvement across product development, manufacturing & suppliers using EPDP, EOFP & CSP tools. Duties: • Support engineering solutions & feasibility testing ...

Electrical Engineer

Iowa City, IA · On-site

$100K - $130K/yr

Supervise and support engineers and designers, fostering leadership development. Conduct field surveys, oversee construction administration, and troubleshoot project challenges. Quality / Standards ...

Mechanical Engineer

Iowa City, IA · On-site

$100K - $130K/yr

Supervise and support engineers and designers, fostering leadership development. Conduct field surveys, oversee construction administration, and troubleshoot project challenges. Quality / Standards ...

Manufacturing Engineer II

Waterloo, IA · On-site

$72K - $92K/yr

Job Summary Support manufacturing engineering projects and process improvements within the foundry/assembly environment. This role works closely with engineers, supervisors, operators, suppliers, and ...

Position Overview We are seeking a Manufacturing Engineer II to support fabrication and manufacturing operations in Dubuque, IA. This role is responsible for developing, implementing, and improving ...

Network Engineer, Foundation & Support Responsibilities: * Support all aspects of data center construction and network deployment including new greenfield sites, collocation build outs, and retrofits

Showing results 41-60

Support Engineer information

See Iowa salary details

$15

$37

$63

How much do support engineer jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for support engineer in Iowa is $37.45, according to ZipRecruiter salary data. Most workers in this role earn between $27.79 and $43.80 per hour, depending on experience, location, and employer.

What is a support engineer?

Support Engineers are professionals who assist customers or internal users in resolving technical issues related to software, hardware, or IT systems. They diagnose problems, provide solutions, and ensure that technology products and services run smoothly. Support Engineers often use troubleshooting tools and documentation to address user concerns, and they may escalate complex issues to higher-level technical teams. Their goal is to deliver excellent customer service and maintain system reliability. They work in various industries, including IT, telecommunications, and software companies.

What are the key skills and qualifications needed to thrive as a support engineer?

To thrive as a Support Engineer, you need strong problem-solving abilities, technical knowledge of software and hardware, and often a degree in computer science or a related field. Familiarity with ticketing systems, remote diagnostic tools, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are typically required. Excellent communication, patience, and a customer-focused attitude help build trust and effectively resolve user issues. These skills are crucial for delivering timely technical support, ensuring customer satisfaction, and maintaining operational efficiency.

How does a support engineer typically collaborate with other departments to resolve complex customer issues?

Support Engineers frequently work closely with product development, quality assurance, and operations teams to address complex technical challenges faced by customers. When an issue extends beyond standard troubleshooting, they escalate cases internally, providing detailed diagnostics and customer context to ensure an efficient resolution. This cross-functional collaboration not only helps resolve customer issues faster but also contributes to product improvements and knowledge sharing across teams. Being proactive and clear in communication is key to successful interdepartmental collaboration in this role.

What is the difference between Support Engineer vs Technical Support Specialist?

AspectSupport EngineerTechnical Support Specialist
Required CredentialsTypically a degree in Computer Science or related field; certifications like CompTIA, Cisco, or Microsoft are commonOften similar credentials; certifications like CompTIA or vendor-specific ones are common
Work EnvironmentInvolves troubleshooting complex technical issues, often in a technical or engineering teamProvides frontline support, often via phone, email, or chat, handling common user issues
Employer & Industry UsageUsed in IT, tech companies, and software firms for technical problem resolutionCommon in customer service centers, IT support, and tech companies for user assistance

Support Engineers and Technical Support Specialists share similar credentials and work environments, but Support Engineers typically handle more complex technical issues and work closely with development teams, while Technical Support Specialists focus on resolving routine user problems. Both roles are essential in tech support and customer service sectors.

How much do support engineers make?

Support engineers in general earn a median annual salary of around $70,000 to $90,000, depending on experience, certifications, and the industry. Salaries can be higher in major metropolitan areas and for those with specialized skills in troubleshooting, networking, or specific software tools.

What degree do I need to be a support engineer?

Support engineers typically hold at least a bachelor's degree in computer science, information technology, or a related field. Relevant skills such as troubleshooting, knowledge of operating systems, and certifications like CompTIA or Cisco can also be valuable for the role.
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Infographic showing various Support Engineer job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $77,893 per year, or $37.4 per hour.

Quality Engineer

Davenport, IA • On-site

Three Point Solutions, Inc.
Recruiting and Staffing Services • 11 - 50 employees

$68K - $88K/yr

Full-time

Re-posted 10 days ago


Job description

Job Title: Quality Engineer
Client: Heavy Machine Manufacturing
Duration: 1 Yr 8 Months (Ext possible)
Location: Davenport, IA 52809
Shift: 1st Shift | 8 AM - 5 PM (+ up to 5 hrs OT)
Education: Engineering/Technology or equivalent

Role Summary:
Supports quality planning, control & improvement across product development, manufacturing & suppliers using EPDP, EOFP & CSP tools.
Duties:
• Support engineering solutions & feasibility testing
• Assist with standards & specifications
• Inspect quality of engineering work
• Coordinate suppliers & subcontractors
• Improve processes via change management
• Support knowledge systems
• Perform product development activities
• Work within project plans
• Maintain technical & industry knowledge
Key Responsibilities:
• Apply quality tools to identify issues
• Investigate product & process quality problems
• Guide inspectors on procedures
• Lead quality discussions with customers/suppliers
• Prepare monthly quality reports
• Support CI (Continuous Improvement) projects
Skills & Knowledge:
• Engineering Design & Development
• Testing & Specifications
• Business Analysis
• Project & Risk Management
• Health & Safety
• Contract & Cost Management
• Reporting & Compliance
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