Meta's Edge & Network Services (ENS) team is actively looking for passionate people to help us tackle the unique set of challenges and opportunities we
Meta's Edge & Network Services (ENS) team is actively looking for passionate people to help us tackle the unique set of challenges and opportunities we
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Mechanical Design Engineer
Ottumwa, IA · On-site
$36/hr
Design engineer supporting and windrower platform production line. Your Responsibilities: As a CI Design Engineer for Ottumwa Works located in Ottumwa, IA, you will: * Provide design support and ...
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Be Seen First
Mechanical Design Engineer
Ottumwa, IA · On-site
$36/hr
Design engineer supporting and windrower platform production line. Your Responsibilities: As a CI Design Engineer for Ottumwa Works located in Ottumwa, IA, you will: * Provide design support and ...
Field Application Engineer
Cedar Rapids, IA · On-site +1
$54.30K - $81.04K/yr
The title for this role may be called Application Engineer, Vision Consulting Engineer, or Integration Support Engineer depending on the product line you may be hired for. * Solve complex customer ...
Field Application Engineer
Cedar Rapids, IA · On-site +1
$54.30K - $81.04K/yr
The title for this role may be called Application Engineer, Vision Consulting Engineer, or Integration Support Engineer depending on the product line you may be hired for. * Solve complex customer ...
Design engineer supporting and windrower platform production line. Your Responsibilities: As a CI Design Engineer for Ottumwa Works located in Ottumwa, IA, you will: Provide design support and ...
Design engineer supporting and windrower platform production line. Your Responsibilities: As a CI Design Engineer for Ottumwa Works located in Ottumwa, IA, you will: Provide design support and ...
... support for switches, routers, firewalls, servers, and storage. * Monitor and analyze customer networks, systems, backups, and security appliances. * Work with customer's primary field engineer to ...
... support for switches, routers, firewalls, servers, and storage. * Monitor and analyze customer networks, systems, backups, and security appliances. * Work with customer's primary field engineer to ...
... support for switches, routers, firewalls, servers, and storage. * Monitor and analyze customer networks, systems, backups, and security appliances. * Work with customer's primary field engineer to ...
Quick apply
... support for switches, routers, firewalls, servers, and storage. * Monitor and analyze customer networks, systems, backups, and security appliances. * Work with customer's primary field engineer to ...
... support for switches, routers, firewalls, servers, and storage. * Monitor and analyze customer networks, systems, backups, and security appliances. * Work with customer's primary field engineer to ...
... support for switches, routers, firewalls, servers, and storage. * Monitor and analyze customer networks, systems, backups, and security appliances. * Work with customer's primary field engineer to ...
Field Services Support
Cedar Rapids, IA · On-site
Field Services Support Technician (Onsite - Iowa) Location: Cedar Rapids, IA (Onsite) Duration: May 4, 2026 - June 30, 2026 (Ongoing - Renewable Yearly) Interview: Webcam or In-Person About the Role ...
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Field Services Support
Cedar Rapids, IA · On-site
Field Services Support Technician (Onsite - Iowa) Location: Cedar Rapids, IA (Onsite) Duration: May 4, 2026 - June 30, 2026 (Ongoing - Renewable Yearly) Interview: Webcam or In-Person About the Role ...
Field Services Support
Cedar Rapids, IA · On-site
Job Id: 798648 Field Support Client: IA-DOM-DOIT Duration: 03+ Months Location: On-site, 1240 26th Ave Ct SW, Cedar Rapids, IA 52404 The Department of Management is seeking a highly skilled Field ...
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Field Services Support
Cedar Rapids, IA · On-site
Job Id: 798648 Field Support Client: IA-DOM-DOIT Duration: 03+ Months Location: On-site, 1240 26th Ave Ct SW, Cedar Rapids, IA 52404 The Department of Management is seeking a highly skilled Field ...
Quality Engineer
Davenport, IA · On-site
$68.70K - $88.70K/yr
Supports quality planning, control & improvement across product development, manufacturing & suppliers using EPDP, EOFP & CSP tools. Duties: • Support engineering solutions & feasibility testing ...
Quality Engineer
Davenport, IA · On-site
$68.70K - $88.70K/yr
Supports quality planning, control & improvement across product development, manufacturing & suppliers using EPDP, EOFP & CSP tools. Duties: • Support engineering solutions & feasibility testing ...
Electrical Engineer
Iowa City, IA · On-site
$100K - $130K/yr
Supervise and support engineers and designers, fostering leadership development. Conduct field surveys, oversee construction administration, and troubleshoot project challenges. Quality / Standards ...
Electrical Engineer
Iowa City, IA · On-site
$100K - $130K/yr
Supervise and support engineers and designers, fostering leadership development. Conduct field surveys, oversee construction administration, and troubleshoot project challenges. Quality / Standards ...
Mechanical Engineer
Iowa City, IA · On-site
$100K - $130K/yr
Supervise and support engineers and designers, fostering leadership development. Conduct field surveys, oversee construction administration, and troubleshoot project challenges. Quality / Standards ...
Mechanical Engineer
Iowa City, IA · On-site
$100K - $130K/yr
Supervise and support engineers and designers, fostering leadership development. Conduct field surveys, oversee construction administration, and troubleshoot project challenges. Quality / Standards ...
Mechanical Engineer - Engine Integration
Dubuque, IA · On-site
$60K - $90K/yr
Support the integration and development of diesel engine, cooling, and aftertreatment systems for new and existing equipment platforms. * Collaborate with design, manufacturing, validation, and ...
Mechanical Engineer - Engine Integration
Dubuque, IA · On-site
$60K - $90K/yr
Support the integration and development of diesel engine, cooling, and aftertreatment systems for new and existing equipment platforms. * Collaborate with design, manufacturing, validation, and ...
Senior Electrical Engineer
West Des Moines, IA · On-site
$100K - $130K/yr
Supervise and support engineers and designers, fostering leadership development. Conduct field surveys, oversee construction administration, and troubleshoot project challenges. Quality / Standards ...
Senior Electrical Engineer
West Des Moines, IA · On-site
$100K - $130K/yr
Supervise and support engineers and designers, fostering leadership development. Conduct field surveys, oversee construction administration, and troubleshoot project challenges. Quality / Standards ...
Senior Engineering Manager, Display Electrical Design & In Service Support (Onsite)
$101.80K - $137K/yr
Not Required Sr Engineering Manager - Display Electrical Design & In Service Support Do you have what it takes to lead an innovative, forward thinking, intrinsically motivated engineering design team?
Senior Engineering Manager, Display Electrical Design & In Service Support (Onsite)
$101.80K - $137K/yr
Not Required Sr Engineering Manager - Display Electrical Design & In Service Support Do you have what it takes to lead an innovative, forward thinking, intrinsically motivated engineering design team?
Senior Engineering Manager, Display Electrical Design & In Service Support (Onsite)
Cedar Rapids, IA · On-site
$101.80K - $137K/yr
Not Required Sr Engineering Manager - Display Electrical Design & In Service Support Do you have what it takes to lead an innovative, forward thinking, intrinsically motivated engineering design team?
Senior Engineering Manager, Display Electrical Design & In Service Support (Onsite)
Cedar Rapids, IA · On-site
$101.80K - $137K/yr
Not Required Sr Engineering Manager - Display Electrical Design & In Service Support Do you have what it takes to lead an innovative, forward thinking, intrinsically motivated engineering design team?
Support procurement and material tracking * Participate in coordination and project meetings * Support prefabrication coordination * Maintain engineering logs and documentation * Coordinate with ...
Quick apply
Support procurement and material tracking * Participate in coordination and project meetings * Support prefabrication coordination * Maintain engineering logs and documentation * Coordinate with ...
Support procurement and material tracking * Participate in coordination and project meetings * Support prefabrication coordination * Maintain engineering logs and documentation * Coordinate with ...
Support procurement and material tracking * Participate in coordination and project meetings * Support prefabrication coordination * Maintain engineering logs and documentation * Coordinate with ...
Support procurement and material tracking * Participate in coordination and project meetings * Support prefabrication coordination * Maintain engineering logs and documentation * Coordinate with ...
Support procurement and material tracking * Participate in coordination and project meetings * Support prefabrication coordination * Maintain engineering logs and documentation * Coordinate with ...
Support procurement and material tracking * Participate in coordination and project meetings * Support prefabrication coordination * Maintain engineering logs and documentation * Coordinate with ...
Support procurement and material tracking * Participate in coordination and project meetings * Support prefabrication coordination * Maintain engineering logs and documentation * Coordinate with ...
Support Engineer information
See Iowa salary details
$15.58 - $19.97
4% of jobs
$19.97 - $24.36
9% of jobs
$28 is the 25th percentile. Wages below this are outliers.
$24.36 - $28.76
14% of jobs
$28.76 - $33.15
15% of jobs
The median wage is $35.21 / hr.
$33.15 - $37.54
17% of jobs
$37.54 - $41.93
16% of jobs
$42.06 is the 75th percentile. Wages above this are outliers.
$41.93 - $46.33
9% of jobs
$46.33 - $50.72
7% of jobs
$50.72 - $55.11
4% of jobs
$55.11 - $59.50
3% of jobs
$59.50 - $63.90
1% of jobs
$15
$37
$63
How much do support engineer jobs pay per hour?
As of May 29, 2026, the average hourly pay for support engineer in Iowa is $37.45, according to ZipRecruiter salary data. Most workers in this role earn between $27.79 and $43.80 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Support Engineer, and why are they important?
To thrive as a Support Engineer, you need strong problem-solving abilities, technical knowledge of software and hardware, and often a degree in computer science or a related field. Familiarity with ticketing systems, remote diagnostic tools, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are typically required. Excellent communication, patience, and a customer-focused attitude help build trust and effectively resolve user issues. These skills are crucial for delivering timely technical support, ensuring customer satisfaction, and maintaining operational efficiency.
How does a Support Engineer typically collaborate with other departments to resolve complex customer issues?
Support Engineers frequently work closely with product development, quality assurance, and operations teams to address complex technical challenges faced by customers. When an issue extends beyond standard troubleshooting, they escalate cases internally, providing detailed diagnostics and customer context to ensure an efficient resolution. This cross-functional collaboration not only helps resolve customer issues faster but also contributes to product improvements and knowledge sharing across teams. Being proactive and clear in communication is key to successful interdepartmental collaboration in this role.
What are Support Engineers?
Support Engineers are professionals who assist customers or internal users in resolving technical issues related to software, hardware, or IT systems. They diagnose problems, provide solutions, and ensure that technology products and services run smoothly. Support Engineers often use troubleshooting tools and documentation to address user concerns, and they may escalate complex issues to higher-level technical teams. Their goal is to deliver excellent customer service and maintain system reliability. They work in various industries, including IT, telecommunications, and software companies.
What is the difference between Support Engineer vs Technical Support Specialist?
| Aspect | Support Engineer | Technical Support Specialist |
|---|---|---|
| Required Credentials | Typically a degree in Computer Science or related field; certifications like CompTIA, Cisco, or Microsoft are common | Often similar credentials; certifications like CompTIA or vendor-specific ones are common |
| Work Environment | Involves troubleshooting complex technical issues, often in a technical or engineering team | Provides frontline support, often via phone, email, or chat, handling common user issues |
| Employer & Industry Usage | Used in IT, tech companies, and software firms for technical problem resolution | Common in customer service centers, IT support, and tech companies for user assistance |
Support Engineers and Technical Support Specialists share similar credentials and work environments, but Support Engineers typically handle more complex technical issues and work closely with development teams, while Technical Support Specialists focus on resolving routine user problems. Both roles are essential in tech support and customer service sectors.
More about Support Engineer jobs
What are popular job titles related to Support Engineer jobs in Iowa? For Support Engineer jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Support Engineer jobs in Iowa look for? The top searched job categories for Support Engineer jobs in Iowa are:
What are popular job titles related to Support Engineer jobs in IA? For Support Engineer jobs in IA, the most frequently searched job titles are:
Meta rating
7.5
Based on 43 frontline employees who took The Breakroom Quiz
118th of 183 rated software companies
Job description
Meta's Edge & Network Services (ENS) team is actively looking for passionate people to help us tackle the unique set of challenges and opportunities we ...
About Meta
Sourced by ZipRecruiter
Industry
Internet and it, media and telecom and software development
Company size
10,000+ Employees
Headquarters location
Menlo Park, CA, US