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Support Developer Jobs (NOW HIRING)

PROLIM Global Corporation

Developer Support Engineer IV

$141K/yr

Developer Support Engineer The Developer Support Engineer works within the Developer Ecosystem Success organization to help developers through scaled service delivery & operations. We combine deep ...

City National Bank

DevOps Engineer

El Segundo, CA · On-site

$92K - $156K/yr

Incubate, release and support DevOps projects * Integrate toolsets to best support DevOps and continuous deployment The DevOps Engineer must have rich and diverse technical background, is creative ...

Kombo

Developer Support Engineer (NYC)

New York, NY · On-site

$151K/yr

What You'll Be Working On In this role, you'll act as a Developer Support Engineer, not a Support Agent - solving most issues directly and collaborating with our engineering team on more complex ones.

Leidos

Senior DevOps Engineer

Chantilly, VA

$107K - $195K/yr

Support Developer deployments * Provide technical guidance for all capabilities/microservices ... Support Developer testing in the environment * Create and Maintain DevOps documentation * Conduct ...

Leidos

Senior DevOps Engineer

Saint Louis, MO

$107K - $195K/yr

Support Developer deployments * Provide technical guidance for all capabilities/microservices ... Support Developer testing in the environment * Create and Maintain DevOps documentation * Conduct ...

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How much do support developer jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for support developer in the United States is $67.31, according to ZipRecruiter salary data. Most workers in this role earn between $45.67 and $80.05 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Support Developer, and why are they important?

To thrive as a Support Developer, you need a solid understanding of programming languages, debugging techniques, and problem-solving skills, often backed by a degree in computer science or a related field. Familiarity with ticketing systems, version control tools like Git, and experience with databases or APIs are typically required. Strong communication, patience, and teamwork are vital soft skills for collaborating with users and internal teams. These skills are crucial for efficiently resolving technical issues, maintaining software reliability, and ensuring high customer satisfaction.

What is a Support Developer?

A Support Developer is a software professional who assists customers or internal teams by troubleshooting and resolving technical issues related to software products or services. They often work closely with users to understand problems, analyze software behavior, and provide fixes or guidance. Support Developers may also collaborate with engineering teams to escalate and resolve complex bugs or feature requests. Their role bridges the gap between users and development, ensuring smooth software operation and customer satisfaction.

How does a Support Developer typically collaborate with other teams to resolve customer issues quickly?

Support Developers work closely with both the customer support and core engineering teams to address technical issues reported by clients. They often act as a bridge, translating customer feedback into actionable bug reports or feature requests, and may participate in daily stand-ups or cross-team meetings to prioritize urgent tickets. Effective communication and a problem-solving mindset are key, as Support Developers must balance customer needs with internal development timelines. This collaborative environment not only helps resolve issues faster but also provides opportunities to learn from various technical experts within the organization.
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Support Developer jobs near you
Infographic showing various Support Developer job openings in the United States as of July 2026, with employment types broken down into 83% Full Time, 3% Part Time, 1% Temporary, and 13% Contract. Highlights an 80% Physical, 5% Hybrid, and 15% Remote job distribution, with an average salary of $140,000 per year, or $67.3 per hour.
Urgent Need Senior Pega Integration Support Developer

Urgent Need Senior Pega Integration Support Developer

USM

Reston, VA

$58.50 - $76.75/hr

Contractor

Posted 5 days ago

Job description

Company Description

Businesses face challenges every day building responsive and agile IT capabilities to grow and stay ahead. Since everyone has access to the same tools, your competitive advantage directly depends on how you apply technology - on the people leading, supporting and optimizing your IT initiatives. USM Business Systems, established in 1999, is an industry-leading private talent management firm, specializing in providing unique IT turnkey solutions, IT staffing solutions, and Talent management insights, enabling you to sustain a truly competitive advantage in this fast-moving environment. USM has offices throughout the US and offshore delivery centers in India. USM is a certified Minority Business Enterprise and is a CMMi Level 3 Organization.

USM is recognized as one of the fastest growing IT Temporary Staffing firms in the US and most recently was ranked #3 on the list of the Top Temporary Staffing firms in the DC Metro Area - Washington Business Journal (2016).

Job Description

GC and Citizens Only

Hi Friends,

Hope you are doing great,

I have an urgent requirement from one of my esteem client, I will appreciate if you can have an eye on the below requirement and send me your consultant updated profile ASAP.

Position Title: Senior Pega Integration/Support Developer

Location: Reston, VA

Duration: 12 Months

Background:

Support for analysis, development integration, testing, implementation, and support of various technical solutions related to NextGen projects, principally FEPExpress Enhancements. Provide Tier 1 and 2 support for any NextGen application issues and coordinating Tier 3 support with the NextGen project Scrum teams.

Support for integration of Production PEGA changes back into all NextGen environments.

Support for Pilot Plan integration and general issues resolution.

Tasks:

Under the general direction of the Manager, NextGen System Development, the incumbent's accountabilities include:

Review, update and test application Software Code.

Support the changes & analysis that are needed for support/maintenance & code synchronization.

Integration Support for developed software.

Create and update Production system turn-over documentation.

Analyze and provide recommendation to improve, create or eliminate process and/or procedures currently being used or followed by the development team.

Support testing teams and Plans in the NextGen environments.

Analyze database changes for application operational efficiency.

Required Skills:

This position requires a BA/BS in computer science or similar discipline or equivalent experience and 5-8 years of industry experience as a Senior Developer developing in object-oriented programming languages. Specific requirements include, but are not limited to:

Demonstrated experience within the healthcare insurance industry. Knowledge of claims systems a plus, specifically FEP claims.

3+ years of development experience with the Pega Rules & BPM engine

Experience with object oriented analysis and design patterns and techniques with emphasis on Java/J2EE technology

Minimum 5 years of extensive hands on experience with Java, J2EE, EJB, JSP, JDBS, Hibernate, JMX, JMS, Log4J, AJAX, and JSF

Wide breadth of knowledge across many Java Open-Source technologies including Ant, Struts, Spring, XML Parser, SOA based infrastructure, Junit and HTTPUnit

Extensive experience with J2EE application servers (WebSphere, WebLogic, Jboss, etc.)

Experience with RDBMS specifically DB2, but also Oracle, Sybase, and/or MS SQL

Pega System Architect (CSA) and Senior System Architect (CSSA) certification is preferred.

Pega PRPC 6.2 or higher platform experience for at least 3 years is a must.

Excellent communication skills


Preferred:

Working knowledge of Web Services, Scripting and Automation. Certification in the use of Pega is highly desirable as is experience in the insurance and/or healthcare industry. Hands-on PRPC developer (experience with Healthcare and SPM framework is a plus), familiar with PRPC v7.1.6

Additional Information

If you are interested in the below position please forward your profile to alih@usmsystems(dot)com or call me on 703-955-3955

Apply