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Support Developer Jobs (NOW HIRING)

Smarsh

Support Engineer - Java

Portland, OR · On-site

$140K - $155K/yr

Must have * 3+ years of experience in technical support, DevOps, SRE, QA, or an R&D-adjacent engineering role. * Strong troubleshooting skills across distributed systems, APIs, microservices, or ...

Leidos

Senior DevOps Engineer

Gaithersburg, MD · On-site

$107K - $195K/yr

Support Developer deployments * Provide technical guidance for all capabilities/microservices ... Support Developer testing in the environment * Create and Maintain DevOps documentation * Conduct ...

Leidos

Senior DevOps Engineer

Alexandria, VA · On-site

$107K - $195K/yr

Support Developer deployments * Provide technical guidance for all capabilities/microservices ... Support Developer testing in the environment * Create and Maintain DevOps documentation * Conduct ...

Leidos

Senior DevOps Engineer

Saint Louis, MO

$107K - $195K/yr

Support Developer deployments * Provide technical guidance for all capabilities/microservices ... Support Developer testing in the environment * Create and Maintain DevOps documentation * Conduct ...

GRVTY

iOS-Savvy CNO Developer

Fort George G Meade, MD

$57.50 - $79/hr

The work involves Vulnerability Research, Exploit Development, CNO tool development and enhancement, and infrastructure support (DevOps). This is some of the most impactful work in the Intelligence ...

Megan soft Inc

Pega Developer (W2 Position)

Dearborn, MI · On-site

$51.75 - $67.75/hr

We have a job opportunity of a Role Pega Developer with given on #W2. Please forward updated ... Proven support-oriented mindset with incident management experience * Familiar with Pega PDM tool ...

Experian

As Claims and Remit Support Developer, you'll be responsible for software development and support of provider-specific claim processing solutions, implementing, and configuring customer environments ...

Quebec solutions inc

$133K - $162K/yr

Hiring: Senior AWS Salesforce Developer 📍 Location: Whippany, NJ (Hybrid) 📅 Duration ... Support Salesforce transformation initiatives and enterprise modernization programs. * Develop and ...

Leidos

Senior DevOps Engineer

Caseyville, IL

$107K - $195K/yr

Support Developer deployments * Provide technical guidance for all capabilities/microservices * Support Developer testing in the environment * Create and Maintain DevOps documentation * Conduct ...

Leidos

Senior DevOps Engineer

Roxana, IL

$107K - $195K/yr

Support Developer deployments * Provide technical guidance for all capabilities/microservices * Support Developer testing in the environment * Create and Maintain DevOps documentation * Conduct ...

Leidos

Senior DevOps Engineer

Springfield, VA

$107K - $195K/yr

Support Developer deployments * Provide technical guidance for all capabilities/microservices * Support Developer testing in the environment * Create and Maintain DevOps documentation * Conduct ...

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How much do support developer jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for support developer in the United States is $67.31, according to ZipRecruiter salary data. Most workers in this role earn between $45.67 and $80.05 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Support Developer, and why are they important?

To thrive as a Support Developer, you need a solid understanding of programming languages, debugging techniques, and problem-solving skills, often backed by a degree in computer science or a related field. Familiarity with ticketing systems, version control tools like Git, and experience with databases or APIs are typically required. Strong communication, patience, and teamwork are vital soft skills for collaborating with users and internal teams. These skills are crucial for efficiently resolving technical issues, maintaining software reliability, and ensuring high customer satisfaction.

What jobs in the US pay 300,000 a year?

Support developers typically do not earn $300,000 annually; such high salaries are more common in executive, specialized technical, or senior management roles. High-paying tech jobs like software engineers, data scientists, and IT directors can reach or exceed this level with extensive experience, advanced skills, and often in leadership positions. Compensation varies based on industry, location, and company size, with some senior roles in finance or consulting also reaching this threshold.

What engineers make $500,000?

Senior software engineers, especially those with expertise in high-demand areas like machine learning, cloud computing, or cybersecurity, can earn $500,000 or more annually, often through a combination of base salary, bonuses, and stock options. These roles typically require extensive experience, advanced skills, and work at large tech companies or successful startups.

What is a support developer?

A support developer is a technical professional who assists users and clients by troubleshooting software issues, providing technical support, and resolving bugs. They often work with customer service teams, use debugging tools, and have knowledge of programming languages to maintain and improve software systems.

How does a Support Developer typically collaborate with other teams to resolve customer issues quickly?

Support Developers work closely with both the customer support and core engineering teams to address technical issues reported by clients. They often act as a bridge, translating customer feedback into actionable bug reports or feature requests, and may participate in daily stand-ups or cross-team meetings to prioritize urgent tickets. Effective communication and a problem-solving mindset are key, as Support Developers must balance customer needs with internal development timelines. This collaborative environment not only helps resolve issues faster but also provides opportunities to learn from various technical experts within the organization.

What job makes $10,000 a month without a degree?

Support developers typically do not earn $10,000 a month without extensive experience or specialized skills. High-paying tech roles such as software engineers, cloud architects, or cybersecurity specialists can reach that level, often requiring technical certifications, strong problem-solving skills, and continuous learning. Freelance or consulting work in IT and software development can also generate high income without a formal degree, but success depends on expertise and reputation.
More about Support Developer jobs
What cities are hiring for Support Developer jobs? Cities with the most Support Developer job openings:
What states have the most Support Developer jobs? States with the most job openings for Support Developer jobs include:
Support Developer jobs near you
Infographic showing various Support Developer job openings in the United States as of June 2026, with employment types broken down into 20% Full Time, 10% Temporary, and 70% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $140,000 per year, or $67.3 per hour.
Support Engineer - Java

Support Engineer - Java

Smarsh

Portland, OR • On-site

$140K - $155K/yr

Full-time

Posted 19 days ago

Job description

Who are we?

Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines.  Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008.

Summary
 
We are looking for a highly motivated R&D Support Engineer to join our engineering organization. In this role, you will serve as a critical technical bridge between our R&D teams, Customer Support, QA, and Product. You will troubleshoot complex issues, analyze production incidents, drive root-cause investigations, and contribute to continuous improvement in product quality and engineering workflows.
 
This role includes dual responsibility across two environments:
  • Supporting and troubleshooting within our federal enclave environment, ensuring compliance, stability, and controlled-process operations.
  • Supporting and maintaining our AWS-based production environment, working closely with cloud infrastructure and modern deployment pipelines.
This position is ideal for someone who enjoys problem solving, thrives in cross-team collaboration, and likes working at the intersection of development, operations, cloud systems, and customer-facing teams.
How will you contribute?
Technical Investigation & Incident Management
  • Diagnose, reproduce, and analyze highly technical product issues reported from the field across both the federal enclave and AWS production environments.
  • Lead root cause investigations, document findings, and partner with engineering teams to implement corrective actions.
  • Monitor and analyze production performance indicators, logs, telemetry, and alerts from multiple environments.
  • Provide technical summaries and incident reports to engineering leadership and escalation managers.
Collaboration with R&D
  • Work closely with development teams to understand new features, architectural changes, and potential failure points.
  • Partner with QA to validate fixes, verify edge-case scenarios, and enhance test coverage around recurring incidents.
  • Provide feedback based on real-world usage and cross environment incident patterns to reduce regressions.
Tools, Automation & Process Improvement
  • Build and maintain debugging tools, scripts, dashboards, and test harnesses that improve troubleshooting in both secure and cloud environments.
  • Identify recurring issues and propose enhancements to observability, stability, and supportability.
  • Improve internal processes for incident handling, cross-team communication, and reporting.
Cross-Functional Communication
  • Serve as the technical escalation point for Support teams, delivering deep-dive explanations and guidance.
  • Translate complex technical findings into clear, actionable insights for both technical and non-technical stakeholders.
  • Participate in on-call rotations as needed.
What will you bring?
Must have
  • 3+ years of experience in technical support, DevOps, SRE, QA, or an R&D-adjacent engineering role.
  • Strong troubleshooting skills across distributed systems, APIs, microservices, or cloud environments.
  • Hands on experience with logs, debugging tools, and monitoring platforms (e.g., Kibana, Grafana, Datadog, Splunk).
  • Solid scripting/coding ability (Python, Bash, PowerShell, or similar).
  • Excellent communication skills; able to articulate complex problems clearly.
  • Ability to work across secure and cloud environments, including adapting workflows for federal enclave constraints
Nice to have
  • Experience working in or supporting federal enclave / restricted-access environments.
  • Experience supporting a FedRAMP certified product in production.
  • Experience with CI/CD pipelines and build/test automation.
  • Familiarity with Docker, Kubernetes, or cloud platforms (Azure, AWS, GCP).
  • Background in incident management, postmortems, or SRE best practices.
  • Understanding of networking, databases, and API debugging tools (Postman, Fiddler, etc.).
$140,000 - $155,000 a year
 
The above salary range represents Smarsh's good faith and reasonable estimate of the range of possible base compensation at the time of posting. 
 
Any applicable bonus programs will be discussed during the recruiting process. 
 
The salary for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. Local cost of living assessments are done for each new hire at the time of offer.
About our culture

Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world's leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.
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