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Support Developer Jobs in Calgary, AB (NOW HIRING)

Senior Software Developer (Remote)

Calgary, AB ยท Remote

CA$110K - CA$145K/yr

Enhance CI/CD pipelines, support automated testing strategies, and establish rigorous coding ... Full-Stack Programming Polyglot: Advanced proficiency in modern languages like Python and ...

CyberArk Support Engineer

Calgary, AB ยท Hybrid

CA$84K - CA$134K/yr

AsaCyberark support Senior Associate,unlock your potential and embrace the chance to drive meaningful outcomesthat'llelevate your career. Your role will include, butisn'tlimited to: * Troubleshoot ...

Systems Developer Company Overview Stream Systems (www.streamsystems.ca) is a leading-edge ... Your work will directly support and enable the evolution of our cloud-based platform, SaaS products ...

The DevOps Engineer will work closely with the Lead DevOps Engineer and cross-functional teams to ... Support deployment and scaling of workloads in Azure Kubernetes Service (AKS) and Azure Container ...

Support engineering scope evaluations and determine appropriate self-perform versus subcontracted activities Coordinate with: * Engineering consultants * Construction teams * Suppliers

Staff Backend Developer

Calgary, AB ยท On-site

CA$121K - CA$159K/yr

Design and build scalable backend services, APIs, and data pipelines that support core product ... Engineering Expectations Strong system design skills with the ability to break down ambiguous ...

Develop and optimize CI/CD pipelines to support efficient, secure software delivery * Improve system observability using tools such as Datadog, Sentry, and Coralogix * Enable a seamless developer ...

EAI Developer Location: Fully remote in Canada Hours/Shift: Full time Vacancy Type: Replacement Why ... Join a forwardthinking, innovative environment where your expertise directly supports business ...

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Support Developer information

What are the key skills and qualifications needed to thrive as a Support Developer, and why are they important?

To thrive as a Support Developer, you need a solid understanding of programming languages, debugging techniques, and problem-solving skills, often backed by a degree in computer science or a related field. Familiarity with ticketing systems, version control tools like Git, and experience with databases or APIs are typically required. Strong communication, patience, and teamwork are vital soft skills for collaborating with users and internal teams. These skills are crucial for efficiently resolving technical issues, maintaining software reliability, and ensuring high customer satisfaction.

What is a Support Developer?

A Support Developer is a software professional who assists customers or internal teams by troubleshooting and resolving technical issues related to software products or services. They often work closely with users to understand problems, analyze software behavior, and provide fixes or guidance. Support Developers may also collaborate with engineering teams to escalate and resolve complex bugs or feature requests. Their role bridges the gap between users and development, ensuring smooth software operation and customer satisfaction.

How does a Support Developer typically collaborate with other teams to resolve customer issues quickly?

Support Developers work closely with both the customer support and core engineering teams to address technical issues reported by clients. They often act as a bridge, translating customer feedback into actionable bug reports or feature requests, and may participate in daily stand-ups or cross-team meetings to prioritize urgent tickets. Effective communication and a problem-solving mindset are key, as Support Developers must balance customer needs with internal development timelines. This collaborative environment not only helps resolve issues faster but also provides opportunities to learn from various technical experts within the organization.
Infographic showing various Support Developer job openings in Calgary, AB as of July 2026, with employment types broken down into 82% Full Time, 6% Part Time, 1% Temporary, and 11% Contract. Highlights an 81% Physical, 6% Hybrid, and 13% Remote job distribution.

Senior Software Developer (Remote)

Pagefreezer

Calgary, AB โ€ข Remote

CA$110K - CA$145K/yr

Full-time

Medical, Retirement, PTO

Re-posted 19 days ago


Job description

What We Do and Why It Matters

  • No one can ignore the internet these daysand a lot of great things are happening onlinebut we also know that online harms are damaging many individuals, communities, and organizations. It's Pagefreezer's vision to make the Internet a safer place by delivering solutions that transform how people protect integrity online, ensuring accountability, and enabling the pursuit of justice.
  • Pagefreezer simplifies compliance and litigation by automatically archiving websites, social media, mobile text messages, and enterprise collaboration platforms for every stage of the information governance lifecycle. We enable organizations to create and share defensible records of their data, quickly and easily in our dashboard, in real-timeevery like, share, edit, and deletion.

About the Role:

This is an existing role in our team. We are looking for a strategic and collaborative Senior Software Developer to join our Development & Engineering team to work on our Social Media Archiving Solutions. In this role, you will be a key individual contributor designing and building scalable, high-performance systems optimized for massive data ingestion, high availability, and self-healing capabilities. You will bridge the gap between high-level architectural patterns and high-quality software delivery.

View the full Job Description Here.

What You'll Do as a Senior Software Developer

  • Design & Scale Robust Architecture: Develop and maintain systems using sound architectural principles, ensuring high availability, resource efficiency, and self-healing capabilities.
  • Build Resilient Integrations: Lead the design and development of scalable API integrations, ensuring seamless connectivity and adaptability with external data streams and partners.
  • Advance Observability & Monitoring: Design comprehensive logging, tracking, and alerting systems to monitor crucial system health metrics, ingestion quality, and customer behavior for proactive risk resolution.
  • Optimize Software Delivery: Enhance CI/CD pipelines, support automated testing strategies, and establish rigorous coding standards to ensure safe, secure, and frequent production deployments.
  • Foster Collaborative Excellence: Actively participate in Agile planning, conduct thorough architecture reviews, and produce clean technical documentation to support developer onboarding and peer mentorship
  • Drive AI Fluency & Innovation: Evaluate and integrate emerging technologies,including AI-assisted development tools and automation frameworks, to optimize code creation, reduce technical debt, and solve complex business problems.

Tools and Technologies We Use

Collaboration & Productivity:

  • Google Workspace, Slack, Atlassian Suite (Jira and Confluence), and GitHub are used across all product groups for communication, project management, and version control.

Social Media & Enterprise Collaboration:

  • Languages and Frameworks: Python and supporting libraries, Angular.
  • Infrastructure: Cloud systems (AWS), ArgoCD, SNS, SQS, Lambda, GH Actions
  • Containerization & Orchestration: Docker, Kubernetes, EKS, Helm and Helm charts Terraform,
  • Data Persistence & Messaging: Opensearch, Elasticache (redis), RDS, KeyspacesRabbitMQ.
  • QA & Automation Tools:, Playright, Postman, and Jenkins.
  • Security & Monitoring: Burp Suite, ELK & TIG Stacks, Prometheus, Cloudwatch,Sentry, MixPanel (Frontend usage), Jaeger.
What We're Looking For
  • Alignment with Pagefreezer's Core Values
  • Software Development Expertise: Proven track record of designing, building, and maintaining live, distributed systems that handle large-scale data ingestion and microservices architectures.
  • Full-Stack Programming Polyglot: Advanced proficiency in modern languages like Python and JavaScript/TypeScript, and specifically familiarity with Angular as a framework. Strong willingness and capability to adapt quickly to frameworks across our product groups. Experienced in integrating Frontend and Backend via REST APIs with special attention to mitigating web vulnerabilities
  • Cloud & Microservices Depth: Hands-on experience leveraging cloud services to construct high-performance solutions, with an understanding of event-driven systems, worker orchestration systems (such as EKS), queue, and resource management
  • Experience with AWS tooling: Experience with AWS and associated tooling, applied knowledge to respond to customer requirements in an efficient way
  • Collaborative Communicator: Top-notch communication skills with a mindset focused on knowledge sharing and cross-functional excellence
  • AI & Automation Advocacy: Proven experience in leveraging AI tools to surface insights faster and a passion for fostering an engineering culture rooted in automation and AI-augmented productivity.

What Pagefreezer offers:

  • Values-led culture: Guided by our six core values, we've been named Canada's Most Admired Culture 2023, 2024 and 2025, one of BC's Top Employers 2024 and as one of Canada's Top Small & Medium Employers for 2024.
  • Competitive Compensation: $110,000$145,000 CAD. Total compensation depends on experience, skills, and location and includes non-cash rewards.
    • Extended Health Benefits
    • $600 Annual Lifestyle Spending Account
    • 9 mental health/sick days
    • Volunteer Paid Time Off
    • Group RRSP/TFSA
    • Retirement Savings Match
    • Paid Time Off
    • Monthly Work from Home Stipend
    • Employee Stock Option Plan
    • $1,000 Annual Learning Budget
    • Remote first environment
    • "Work from (Almost) Anywhere" policy

How We Hire (and How We Use AI):

We use AI tools to support our recruitment process, including helping us organize and prioritize applications based on the application's alignment with the role's requirements. That said, every decision to move an application forward or not is made by a human. We encourage candidates to apply authentically and avoid relying solely on AI-generated responses, especially during interviews. We want to get to know you, not your AI tools.