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Support Developer Jobs in Calgary, AB (NOW HIRING)

Synechron

Java Developer

Calgary, AB · Hybrid

CA$85K - CA$95K/yr

Maintain CI/CD pipelines and support DevOps practices for deployment and monitoring. Requirements: * Bachelor's or Master's degree in computer science, Engineering, or a related field. * 5+ years of ...

PwC

CyberArk Support Engineer

Calgary, AB · Hybrid

CA$84K - CA$134K/yr

AsaCyberark support Senior Associate,unlock your potential and embrace the chance to drive meaningful outcomesthat'llelevate your career. Your role will include, butisn'tlimited to: * Troubleshoot ...

JAVA Holdings Ltd.

Developer

Calgary, AB · On-site

Java Holdings Ltd. owns a portfolio of companies and provides high-level execution support for large utility, oil and gas, and power generation projects, with a focus on EPCM (Engineering ...

Fullscript

Technical Support Specialist

Calgary, AB · On-site +1

CA$70K - CA$80K/yr

Partner with Engineering during triage by providing context, answering follow-up questions, and ... Experience supporting escalation workflows or incident response * Experience using AI-assisted ...

Stream Systems Ltd.

Systems Developer

Calgary, AB · Hybrid

Systems Developer Company Overview Stream Systems (www.streamsystems.ca) is a leading-edge ... Your work will directly support and enable the evolution of our cloud-based platform, SaaS products ...

Patch & Permasearch

Java Developer

Calgary, AB · Hybrid

Java Developer Hiring Type: Fulltime Permanent Position Location: Montreal, QC / Calgary, AB ... Write clean, efficient, and well-tested core Java code to support core business functionality.

Lee Group Search

Civil Engineer

Calgary, AB · On-site

Support engineering scope evaluations and determine appropriate self-perform versus subcontracted activities Coordinate with: * Engineering consultants * Construction teams * Suppliers

YO AI Labs

Backend Developer - Remote

Calgary, AB · Remote

$80 - $120/hr

Remote Job Summary We are seeking experienced Senior Software Engineers to support an AI training project by creating reinforcement learning environments that evaluate AI models on complex software ...

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Support Developer information

What is a support developer?

A Support Developer is a software professional who assists customers or internal teams by troubleshooting and resolving technical issues related to software products or services. They often work closely with users to understand problems, analyze software behavior, and provide fixes or guidance. Support Developers may also collaborate with engineering teams to escalate and resolve complex bugs or feature requests. Their role bridges the gap between users and development, ensuring smooth software operation and customer satisfaction.

How does a support developer typically collaborate with other teams to resolve customer issues quickly?

Support Developers work closely with both the customer support and core engineering teams to address technical issues reported by clients. They often act as a bridge, translating customer feedback into actionable bug reports or feature requests, and may participate in daily stand-ups or cross-team meetings to prioritize urgent tickets. Effective communication and a problem-solving mindset are key, as Support Developers must balance customer needs with internal development timelines. This collaborative environment not only helps resolve issues faster but also provides opportunities to learn from various technical experts within the organization.

What are the key skills and qualifications needed to thrive as a support developer, and why are they important?

To thrive as a Support Developer, you need a solid understanding of programming languages, debugging techniques, and problem-solving skills, often backed by a degree in computer science or a related field. Familiarity with ticketing systems, version control tools like Git, and experience with databases or APIs are typically required. Strong communication, patience, and teamwork are vital soft skills for collaborating with users and internal teams. These skills are crucial for efficiently resolving technical issues, maintaining software reliability, and ensuring high customer satisfaction.

What does a support developer support engineer do?

A support developer or support engineer assists users by diagnosing and resolving technical issues related to software or hardware products. They often troubleshoot problems, provide solutions, and may collaborate with development teams to improve product functionality, using tools like ticketing systems and technical documentation.

What job categories do people searching Support Developer jobs in Calgary, AB look for?

The top searched job categories for Support Developer jobs in Calgary, AB are:

Support Developer jobs near you
Infographic showing various Support Developer job openings in Calgary, AB as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Sales Support Engineer

Yaskawa Electric America

Calgary, AB • On-site

Full-time

Re-posted 3 days ago

Job description

Yaskawa is currently seeking a Sales Support Engineer to join the team in Yaskawa Canada in Calgary, Alberta. This role will provide technical support and guidance to the outside sales force to assist in capturing new business. This includes the specification, selection and prices of drives and control panels. This role will also monitor and collaborate with the Calgary team, Demand Planning, Supply Chain Management and Engineering.

Additional duties include but are not limited to:

  • Ensures operational effectiveness with a focus on safety, quality, delivery, and cost, while efficiently delivering products, projects, and services and maintaining customer satisfaction.
  • Monitors customer orders and proactively collaborates with the Calgary team to ensure orders are placed in time to meet customer deadlines.
  • Identifies and resolves issues that may impact overall customer satisfaction.
  • Communicates effectively with customers through various channels, including written correspondence and weekly reports.
  • Creates electrical schematics and layout drawings for complete products using AutoCAD Electrical in 2D and 3D. Experience with SolidWorks is considered an asset.
  • Evaluates and reviews customers' electrical single-line diagrams and provides technical recommendations and guidance.
  • Implements, quotes, and designs high-horsepower control panels ranging from 400 V to 600 V and 400 HP to 2,250 HP, including 1P to 5P Yaskawa HHP modules for Calgary and YAI customers.
  • Sizes and selects components for various VFD control panels, including pump jack, ESP pump, PC pump, and standard applications. This includes sizing cables and enclosures.
  • Ensures designs comply with applicable CSA and UL requirements.
  • Prepares proposals for customer RFQs involving various control panels; creates bills of materials, production orders, and sales orders using SAP.
  • Controls and tracks revisions to engineering documentation.
  • Controls and updates bills of materials (BOMs) when new part numbers are created.
  • Participates in technical and sales training programs offered by Yaskawa.
  • Provides inside sales support through SAP, including creating sales orders, purchase orders, credits, debits, quotations, and pro forma invoices, while providing backup support to the CSR as required.
  • Demonstrates exceptional communication, analytical, problem-solving, and troubleshooting skills
  • Implements process improvements, assist supervisor in developing and revising current work instructions.

The ideal candidate will have an Electrical Engineering degree. Along with AutoCad Electrical experience; while Solidworks experience is not a requirement it would be a big plus! The ideal candidate will also have experience with ERP systems with SAP being preferred.

    If the Sales Support Engineer role sounds like a good fit for you we would love to hear from you!

    Apply