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Support Developer Jobs in Calgary, AB (NOW HIRING)

Designed for flexibility and long-term growth, our platform supports organizations operating in complex and regulated environments. Position Summary We are hiring several Software Developers across ...

Design, build, and maintain CI/CD pipelines that support continuous delivery across multiple cloud platforms (Azure DevOps, GitHub Actions, GitLab CI) * Architect and manage cloud infrastructure ...

Designed for flexibility and long-term growth, our platform supports organizations operating in complex and regulated environments. Position Summary We are hiring several Software Developers across ...

The DevOps Engineer will work closely with the Lead DevOps Engineer and cross-functional teams to ... Support deployment and scaling of workloads in Azure Kubernetes Service (AKS) and Azure Container ...

Provide hands‑on engineering support to manufacturing for downhole tool assemblies and components. * Troubleshoot production issues and implement corrective actions to maintain product quality.

You will develop and implement detailed commissioning plans and documentation, coordinate with vendors and utilities, and support engineering teams throughout project execution. Responsibilities:

Be Seen First

Support project execution under the direction of the Project Manager, taking ownership of multi-discipline project coordination and delivery within defined scope and schedule. * Assist in the ...

Systems Developer Company Overview Stream Systems (www.streamsystems.ca) is a leading-edge ... Your work will directly support and enable the evolution of our cloud-based platform, SaaS products ...

Supporting engineering projects by creating detailed scopes and estimates, performing engineering calculations, developing detailed plan and profile design drawings, modeling using the highly ...

Frontend Developer

Calgary, AB · On-site +1

$85K - $105K/yr

Provide application support and dive into complex issues to engineer long-term fixes. * Ensure the software remains reliable and high-performing by addressing bugs and refining existing code.

Provide real-time engineering support for MPD field operations, ensuring technical excellence and safety. * Lead pre-job planning and post-job analysis (hydraulic modeling, technical proposals, After ...

Senior Developer

Calgary, AB · On-site

CA$64K - CA$106K/yr

Support CI/CD pipelines for mobile apps, including build, test, and release processes * Mentor junior and intermediate developers and contribute to mobile engineering best practices * Work within ...

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Support Developer information

What are the key skills and qualifications needed to thrive as a Support Developer, and why are they important?

To thrive as a Support Developer, you need a solid understanding of programming languages, debugging techniques, and problem-solving skills, often backed by a degree in computer science or a related field. Familiarity with ticketing systems, version control tools like Git, and experience with databases or APIs are typically required. Strong communication, patience, and teamwork are vital soft skills for collaborating with users and internal teams. These skills are crucial for efficiently resolving technical issues, maintaining software reliability, and ensuring high customer satisfaction.

What is a Support Developer?

A Support Developer is a software professional who assists customers or internal teams by troubleshooting and resolving technical issues related to software products or services. They often work closely with users to understand problems, analyze software behavior, and provide fixes or guidance. Support Developers may also collaborate with engineering teams to escalate and resolve complex bugs or feature requests. Their role bridges the gap between users and development, ensuring smooth software operation and customer satisfaction.

How does a Support Developer typically collaborate with other teams to resolve customer issues quickly?

Support Developers work closely with both the customer support and core engineering teams to address technical issues reported by clients. They often act as a bridge, translating customer feedback into actionable bug reports or feature requests, and may participate in daily stand-ups or cross-team meetings to prioritize urgent tickets. Effective communication and a problem-solving mindset are key, as Support Developers must balance customer needs with internal development timelines. This collaborative environment not only helps resolve issues faster but also provides opportunities to learn from various technical experts within the organization.
Infographic showing various Support Developer job openings in Calgary, AB as of June 2026, with employment types broken down into 64% Full Time, 11% Part Time, 4% Temporary, and 21% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution.

Full-time

Medical, Dental, Vision, PTO

Posted 16 days ago


Job description

About Modular Solutions

Founded in 2015, Modular Solutions delivers enterprise-grade technology to the insurance industry. Our integrated platform enables insurers, mutuals, MGAs, and brokers to manage core operations through a single, highly configurable system. Designed for flexibility and long-term growth, our platform supports organizations operating in complex and regulated environments.


Position Summary

We are hiring several Software Developers across our product and platform teams. This posting spans intermediate to senior levels. Final level and team placement will be determined during the interview process based on demonstrated experience, strengths, and business needs.

AI is now a standard part of modern software development. At Modular Solutions, we expect engineers to be comfortable using generative AI tools as part of their daily workflow and to apply strong judgment when reviewing and validating outputs.

Some team members will focus on building production-grade AI-powered capabilities, including LLM integrations and retrieval-based workflows. Others will build core platform features that integrate with and extend these AI services. All developers are expected to collaborate across teams and contribute to high-quality, scalable systems.


Key Responsibilities

  • Collaborate in an Agile Scrum environment, including sprint planning, reviews, and retrospectives.
  • Work with cross-functional teams to deliver features that drive measurable business value.
  • Participate in full SDLC activities, including research, estimation, proofs of concept, code reviews, deployments, and documentation.
  • Write high-quality, performant, testable, and maintainable code.
  • Maintain and develop robust backend systems and REST APIs using .NET Core and Entity Framework, with a strong emphasis on scalability, configurability, and clean service boundaries.
  • Build responsive, user-friendly applications using React and TypeScript.
  • Design and implement extensible integration patterns that enable seamless connectivity with third-party systems and services.
  • Design, build, and operate scalable, cloud-native systems on Azure with a focus on reliability, performance, and observability.
  • Contribute to a domain-driven architecture where flexibility, versioning, extensibility, and long-term maintainability are core design principles.
  • Design, build, and maintain clean, well-documented, production-grade APIs intended for public or partner consumption. This includes thoughtful versioning strategies, backward compatibility considerations, and API lifecycle management.
  • Contribute to AI-powered features where appropriate, including LLM-based workflows and retrieval-driven functionality.
  • Use and evaluate AI developer tooling, including Copilot, Claude Code, Codex, and similar tools as part of daily development workflows. We support flexibility and allow developers to use tools and environments that help them work effectively while maintaining engineering standards.


Required Qualifications

  • A degree, diploma, or certificate in computer science, software engineering, or a related field.
  • 3 or more years of professional software development experience.
  • Strong experience with C# and .NET Core.
  • Experience building modern front-end applications using React and TypeScript.
  • Strong understanding of software design principles, patterns, and clean architecture practices.
  • Comfortable using generative AI developer tools to improve productivity and quality while applying sound engineering judgment and validation practices.
  • Strong collaboration and communication skills.


Preferred Qualifications

  • Experience designing modular, extensible systems in complex, domain-driven applications where business logic is dynamic and highly configurable.
  • Experience designing clean, maintainable APIs with thoughtful versioning and long-term evolution in mind.
  • Experience working with cloud platforms such as Azure.
  • Experience building production LLM-powered systems, including retrieval augmented generation (RAG), embeddings, vector databases, and agent-style workflows.
  • Familiarity with modern AI orchestration and agent frameworks such as LangChain, Semantic Kernel, or similar tooling.
  • Experience integrating LLM systems into production applications with attention to observability, evaluation, guardrails, and performance considerations.
  • Familiarity with the insurance industry or other complex, regulated business domains is an asset.


Our Technology Stack and Architecture

We primarily build using C# and .NET Core on the backend, with Entity Framework and PostgreSQL for data persistence. Our front-end applications are built with React and TypeScript. We leverage Azure for cloud infrastructure and operate in a service-oriented architecture with well-defined boundaries and clean API contracts.

Our systems are designed around modular, highly configurable components rather than tightly coupled implementations. We emphasize separation of concerns, clean code practices, and maintainable service boundaries. As the platform evolves, we prioritize scalability, observability, and long-term architectural integrity.

Why Join Modular Solutions

We are building a long-term platform in a complex industry. That means solving real architectural problems and delivering software that customers depend on every day. We value engineers who take pride in their work, write clean and well-tested code, and take the time to build things the right way. If you care about quality, reliability, and long-term maintainability, you will find meaningful work here.

We operate as a distributed team, with a preference for Alberta-based employees. We collaborate daily across product, engineering, and domain experts, and we come together periodically for in-person planning and team events. We value autonomy, accountability, and engineers who take ownership of their work.

You will be joining a team that treats software development as a craft, embraces modern tooling, including AI-assisted workflows, and takes pride in building production-grade systems the right way.


What We Offer

  • Be part of a growing company building a modern, enterprise-grade platform for the insurance industry.
  • Work alongside experienced insurance and technology professionals in a collaborative environment.
  • Flexible remote work environment, with a preference for Alberta-based team members, and periodic in-person planning sessions and team events.
  • Extended health, dental, and vision benefits.
  • Access to an Employee and Family Assistance Program.
  • Annual professional development allowance.
  • Additional paid time off beyond standard statutory holidays and vacation.
  • Recognition for meaningful contributions and career milestones.
  • Share Appreciation Rights program so you participate in the company's long-term success.


To Apply

Please submit your resume and a brief cover letter outlining your relevant experience and what excites you about this opportunity. We thank all applicants for their interest; only those selected for an interview will be contacted.