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Student Records Assistant Jobs in Raleigh, NC (NOW HIRING)

Duke University

DATABASE ANALYST I

Durham, NC

... * Assist with the design, development, modification, and implementation of student records systems and related business processes. Data Reporting & Analytics (35%) * Develop and maintain parameter ...

Duke University

DATABASE ANALYST I

Durham, NC · On-site

... * Assist with the design, development, modification, and implementation of student records systems and related business processes. Data Reporting & Analytics (35%) * Develop and maintain parameter ...

North Carolina Jobs

Instructional Assistant

Raleigh, NC · On-site

Provides health management services and enters data in student health records. The characteristics of health management services to be provided will be defined for a particular teaching assistant at ...

Charter Schools USA

5th Grade Teacher

Wendell, NC · On-site

$38K - $49K/yr

Reviews student records to develop a foundation of understanding regarding each student's abilities ... Maintains positive rapport with students; demonstrates patience and appropriate nurturing to assist ...

Charter Schools USA

Elem Teacher EVG

Cary, NC · On-site

$13 - $16.50/hr

Reviews student records to develop a foundation of understanding regarding each student's abilities ... Maintains positive rapport with students; demonstrates patience and appropriate nurturing to assist ...

Charter Schools USA

5th Grade Teacher

Cary, NC · On-site

$43K - $56K/yr

Reviews student records to develop a foundation of understanding regarding each student's abilities ... Maintains positive rapport with students; demonstrates patience and appropriate nurturing to assist ...

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All JobsStudent Records JobsStudent Records Assistant JobsStudent Records Assistant Jobs in Raleigh, NC

Student Records Assistant information

See Raleigh, NC salary details

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How much do student records assistant jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for student records assistant in Raleigh, NC is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $19.62 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a student records assistant, and why are they important?

To thrive as a Student Records Assistant, you need strong organizational skills, attention to detail, and familiarity with data entry and records management, typically supported by a high school diploma or equivalent. Proficiency with student information systems (SIS), Microsoft Office Suite, and document management software is often required. Excellent communication, discretion, and problem-solving abilities help you interact effectively with students, staff, and faculty while maintaining confidentiality. These skills are vital for ensuring accurate record-keeping, compliance with privacy regulations, and efficient support of academic operations.

What are some common challenges faced by student records assistants, and how can they be managed effectively?

Student Records Assistants often encounter challenges such as maintaining accuracy while handling large volumes of data, meeting tight deadlines during enrollment periods, and ensuring compliance with privacy regulations like FERPA. These challenges can be managed by developing strong organizational habits, utilizing student information systems efficiently, and collaborating closely with registrars, faculty, and administrative staff. Regular training on data management tools and privacy policies also helps ensure that records are processed accurately and securely.

What does a student records assistant do?

A Student Records Assistant is responsible for maintaining and organizing student records, such as transcripts, enrollment information, and academic histories. They ensure the accuracy and confidentiality of student data, handle requests for records from students and staff, and help update databases as needed. The role may also involve answering inquiries, processing registrations, and supporting other administrative functions within educational institutions. Attention to detail and good organizational skills are key for this job.

What is the difference between Student Records Assistant vs Registrar Assistant?

AspectStudent Records AssistantRegistrar Assistant
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary courseworkHigh school diploma; some positions may require post-secondary education or certifications
Work EnvironmentEducational institutions, handling student data and recordsRegistrar offices, managing student registration and records
Employer & Industry UsageSchools, colleges, universitiesColleges, universities, educational institutions
Common Search & Comparison IntentUnderstanding job duties, requirements, and differencesComparing roles related to student record management

The Student Records Assistant primarily focuses on maintaining and updating student records, while the Registrar Assistant supports registration processes and administrative tasks within the registrar's office. Both roles work closely in educational settings but differ in specific responsibilities and focus areas.

What are the most commonly searched types of Student Records jobs in Raleigh, NC? The most popular types of Student Records jobs in Raleigh, NC are:
What are popular job titles related to Student Records Assistant jobs in Raleigh, NC? For Student Records Assistant jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Student Records Assistant jobs in Raleigh, NC look for? The top searched job categories for Student Records Assistant jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Student Records Assistant jobs? Cities near Raleigh, NC with the most Student Records Assistant job openings:
Student Records Assistant jobs near you

FT Staff: Records Specialist-Transfer Credit

Shaw University

Raleigh, NC • On-site

Full-time

Re-posted 28 days ago

Job description

Job Summary:
Reporting to the Registrar, the Records Specialist- Transfer Credit provides frontline administrative and technical
support within the Office of the Registrar and serves as a primary point of contact for students, faculty, staff, and
external stakeholders. This role is responsible for delivering exceptional customer service, processing transfer
credit evaluations, handling registrar-related documentation, and maintaining accurate student records. The
specialist ensures the efficient operation of daily registrar functions while upholding institutional policies and
regulatory requirements.
Essential Job Function:
1. Essential Job Functions: Provides prompt and courteous professional customer service in the following
PRIMARY areas:
  • A. Transfer Credit & Academic Records Processing
    Process course transfer credit evaluations in accordance with university policies and maintain detailed and
    accurate documentation.
  • Communicate with students, academic departments, and external institutions to verify course information and
    resolve transfer-related inquiries.
  • Perform accurate data entry and updates to student records, ensuring compliance with FERPA and institutional
    standards. B. Customer Service and Communication
  • Answer and route incoming telephone calls; provide clear, accurate information regarding registrar services,
    policies, and procedures.
  • Serve as the primary in-person and virtual point of contact to assist students, faculty, staff, and external customers
    with questions or requests.
  • Manage incoming and outgoing internal and external mail, ensuring timely distribution and handling.
  • C. Registrar Forms & Documentation Processing
  • Review, process, and track all registrar-related forms, including add/drop requests, name or address changes,
    enrollment verifications, and other academic record updates.
  • Process transcript requests, diploma requests, and replacement document requests with a focus on accuracy and
    confidentiality.
  • Support graduation audit processes by reviewing graduation application submissions, verifying required
    documentation, and routing items for final approval.
  • D. Registration & Enrollment Support
  • Assist students throughout the registration process, including schedule changes, troubleshooting registration
    issues, and providing policy guidance.
  • Help maintain accurate and timely updates to the student information system related to enrollment and academic
    records.
    E. Administrative Support
  • Maintain organized digital and physical filing systems to support efficient retrieval of academic records and office
    documentation.
  • Assist with preparation and distribution of official communications, notices, and reports as directed by Registrar's
    Office leadership.
  • Provide general administrative support to the Registrar and contribute to process improvements and special
    projects as assigned.
  • Other Duties as assigned.

Supervisory Responsibilities
None
Minimum Job Qualifications Education and/or Experience:
• Three years of related work experience in customer service and administrative support.
• Associate Degree
• Specialized computer skills training with proficiency in mail merge, email, basic spreadsheet functions,
proper document preparation and formatting, and general business protocol.
Prefer
• Experience in an institution of Higher Education:
• Bachelor's Degree
• Or an equivalent combination of training and experience.
Qualifications
• Strong customer service and communication skills.
• Ability to manage confidential information responsibly and professionally.
• Strict adherence to FERPA and institutional privacy standards is required when handling sensitive student
records.
• Excellent organizational skills and attention to detail.
• Proficiency with student information systems and general office software.
• Ability to develop and maintain thorough familiarity with the university undergraduate catalog and apply
academic policy to specific tasks.
• Ability to be an effective team player in a busy, fast-paced office environment.
• Proficiency with the Microsoft Office Suite and the ability to learn new systems quickly.
• Ability to multitask, prioritize workload, and manage competing deadlines.
• Must work extended hours leading up to commencement and the day of commencement.
• Must be able to work flexible hours when necessary.
Certificates, Licenses or Registrations
None
Other Competencies:
Must have a philosophy that is consistent with the Mission, Vision and Core Values of the organization. Vision,
commitment, and experience in achieving goals and pursuing excellence is critical. Strong oral and written
presentation skills. Ability to work well independently and as a member of a team. Excellence in organization,
decision-making, problem-solving and creating a collaborative environment. Ability to manage multiple projects
simultaneously. Must be able to read, write and speak fluently in English.
Physical Demands:
Ability to sit or stand for up to 8 hours/day. Some lifting (up to 25 pounds occasionally), bending, and carrying. The employee is regularly required to talk and hear, and to use hands and fingers to handle or feel; ability to endure long travel times.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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