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Staff Representative Jobs (NOW HIRING)

Serves as the agency staff representative with physicians, facilities, discharge planners, and community agencies. Responsible for the overall development and referral growth of the assigned ...

Staff Accountant

Las Vegas, NV · On-site

$80K/yr

If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify ...

Aquatic Director

Enid, OK · On-site

$39K - $51K/yr

Attend meetings as directed by the CEO * Serve as staff representative on Program Committee * Keep all personal certifications updated * Keep all aquatic staff certifications updated * Review and ...

Medical Device Sales Representative | Greater Boston, MA Greater Boston, MA | Field-Based | New ... You'll work directly with surgeons, operating room staff, hospital leadership, and supply chain ...

Posted today

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Staff Representative information

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$7

$27

$67

How much do staff representative jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for staff representative in the United States is $27.36, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $22.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a staff representative, and why are they important?

To thrive as a Staff Representative, you need a solid understanding of labor relations, contract negotiation, and employment law, typically backed by a relevant degree or experience in human resources or industrial relations. Familiarity with grievance management systems, collective bargaining tools, and union databases is often required. Outstanding interpersonal skills, active listening, and conflict resolution abilities make someone excel in this role. These skills ensure effective advocacy, fair representation, and the building of trust between employees and management.

What is a staff representative?

A Staff Representative is a professional who acts as a liaison between employees and management, often within a union or labor organization. Their primary role is to advocate for employees’ rights, negotiate contracts, address workplace concerns, and ensure fair treatment according to labor laws and agreements. Staff Representatives may also provide guidance on employment policies, assist in the resolution of disputes, and represent staff during disciplinary procedures. They play a crucial role in maintaining positive labor relations and fostering a healthy work environment.

What are some common challenges faced by staff representatives when addressing workplace concerns?

Staff Representatives often encounter challenges such as balancing the interests of employees with organizational policies, navigating complex workplace disputes, and ensuring fair communication between management and staff. They may also face time constraints when managing multiple cases simultaneously and must maintain confidentiality and impartiality at all times. Building trust with both employees and management is essential, and effective negotiation and conflict resolution skills are key to overcoming these obstacles.

What is the difference between Staff Representative vs Union Organizer?

AspectStaff RepresentativeUnion Organizer
Required CredentialsTypically requires labor relations or HR certifications, experience in employee advocacyOften needs labor relations knowledge, certifications, and experience in organizing
Work EnvironmentWorks within organizations to represent employee interests, often in HR or labor departmentsWorks externally to recruit and organize employees into unions
Employer & Industry UsageEmployed by companies or unions to handle employee relationsEmployed by unions or labor organizations to build membership
Search & Comparison IntentUnderstanding internal employee representation rolesLearning about union formation and employee advocacy

While both roles focus on employee interests, a Staff Representative typically works within an organization to address employee concerns, whereas a Union Organizer actively recruits and organizes employees into unions. The roles often require similar certifications and are used in different contexts within labor relations.

More about Staff Representative jobs
What cities are hiring for Staff Representative jobs? Cities with the most Staff Representative job openings:
What are the most commonly searched types of Staff Representative jobs? The most popular types of Staff Representative jobs are:
What states have the most Staff Representative jobs? States with the most job openings for Staff Representative jobs include:
Infographic showing various Staff Representative job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 77% Full Time, 16% Part Time, 1% Temporary, and 4% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $56,903 per year, or $27.4 per hour.

Digital Services Representative I

WHITEFISH CREDIT UNION ASSOCIATION

Kalispell, MT • On-site

Full-time

Medical, Life, Retirement, PTO

Posted 18 days ago


Job description


WHITEFISH CREDIT UNION

POSITION DESCRIPTION


Position Title: Digital Services Representative I - Available to fill in Kalispell, Missoula or Thompson Falls


Organizational Relationships: Reports to assigned Digital Services department manager


Supervisory Responsibilities: None

General Function: Serve as professional, knowledgeable and friendly “voice” of Whitefish Credit Union. Receive incoming calls and determine the products, services or resources that the member either requires or from which the member could benefit. Provide direct support services to members and potential members, and if unable to provide direct support, connect them with the appropriate WCU staff representative. Assist and support all Digital Services managers and representatives in departmental processes as assigned.


Position Functions:

  • Answer the majority of all inbound calls, determining the needs of the caller, and verify the caller’s identity, minimizing the caller’s time and effort in resolving their concern
  • Be knowledgeable of all aspects of the Digital Services Department through cross training
  • Identify products/services that might be beneficial to members and provide information about their value and benefit.
  • Perform teller functions for members (i.e., transfer funds between accounts and/or loan, stop payments, close and reorder debit cards, provide balances and last five transactions, reissue and reset pin numbers, process loan or credit card payments, etc.) to assure member’s needs are addressed in a polite and friendly manner.
  • Cross-sell online banking and online bill pay services and assist members in online banking enrollment and understanding the e-statement process.
  • Monitor and process loan payoff information and provide this communication to dealerships and insurance companies in an accurate and timely manner.
  • Assist other departments and branches with transactions as needed, provide support for the collections department and branch managers in fulfilling member requests and merchant verifications.
  • Report to work on time and as scheduled.
  • Perform other duties as assigned.

Position Requirements:

  • Ability to communicate effectively in person, in writing and over the phone with all internal and external stakeholders. Courtesy and tact are essential.
  • Ability and willingness to interact calmly and professionally with people from all backgrounds.
  • Ability to multi-task, prioritize and organize day-to-day responsibilities with attention to detail and timeliness.
  • Ability to follow oral and written instructions.
  • Ability to work with others in an effective manner, listen well, share work-related information and be tolerant of others’ work styles.
  • Competent with Microsoft Office; ability and willingness to work with a variety of office equipment and software systems.
  • Ability to lift up to 15 lbs., with or without accommodation.
  • Complete mandatory annual BSA training that includes Red Flag, Identity Theft, OFAC, CTR and SAR reporting and thresholds, as well as the safe keeping of member information, and passes any applicable tests.
  • Follow all Whitefish Credit Union, Montana and Federal information privacy guidelines.
  • Adhere to all Whitefish Credit Union policies and procedures.
  • Protect Member and Whitefish Credit Union confidential information.


Required Education and Experience:

  • High school diploma or equivalent.
  • 1-3 years of similar or related experience, including preparatory experience.

Compensation Package

  • Competitive starting wage
  • 100% paid health insurance for employee
    • FSA (Flex plan) available
    • Telehealth available
  • 3% employer 401k contribution (no matching requirement)
  • 8% employer pension plan contribution (following first year of employment)
  • 11 paid federal holidays (Saturday holidays excluded)
  • 17 days of PTO annually, accrued monthly
  • Life and disability insurance
  • Wellness program
  • Social Responsibility Policy – 24 hours annually of paid time for non-profit volunteer efforts
  • Tuition Reimbursement Program – application-eligible following one year of employment


This job description is to be considered a general outline of the duties and responsibilities of this position and is subject to change and revision at any time. Position functions and requirements are listed as guidelines only and the job is not necessarily limited to these specifications.