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Staff Representative Jobs (NOW HIRING)

Abercrombie

DC Staffing Representative

Columbus, OH · On-site

Our DC Staffing Reps arealso responsible for general office tasks such as shipping packages and ... staff, answering phone calls, interfacing with senior leadership, keeping break areas tidy and ...

ASPHALT GREEN INC

REP Play Coach

Manhattan, NY · On-site

$22/hr

Attend required staff trainings and game-sharing sessions. * Participate in group interview ... A successful REP Play Coach will: * Lead structured games with energy, confidence, and clarity.

ASPHALT GREEN INC

REP Play Coach

Manhattan, NY · On-site

$22/hr

Attend required staff trainings and game-sharing sessions. * Participate in group interview ... A successful REP Play Coach will: * Lead structured games with energy, confidence, and clarity.

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Staff Representative information

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$7

$27

$67

How much do staff representative jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for staff representative in the United States is $27.36, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $22.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a staff representative, and why are they important?

To thrive as a Staff Representative, you need a solid understanding of labor relations, contract negotiation, and employment law, typically backed by a relevant degree or experience in human resources or industrial relations. Familiarity with grievance management systems, collective bargaining tools, and union databases is often required. Outstanding interpersonal skills, active listening, and conflict resolution abilities make someone excel in this role. These skills ensure effective advocacy, fair representation, and the building of trust between employees and management.

What is a staff representative?

A Staff Representative is a professional who acts as a liaison between employees and management, often within a union or labor organization. Their primary role is to advocate for employees’ rights, negotiate contracts, address workplace concerns, and ensure fair treatment according to labor laws and agreements. Staff Representatives may also provide guidance on employment policies, assist in the resolution of disputes, and represent staff during disciplinary procedures. They play a crucial role in maintaining positive labor relations and fostering a healthy work environment.

What are some common challenges faced by staff representatives when addressing workplace concerns?

Staff Representatives often encounter challenges such as balancing the interests of employees with organizational policies, navigating complex workplace disputes, and ensuring fair communication between management and staff. They may also face time constraints when managing multiple cases simultaneously and must maintain confidentiality and impartiality at all times. Building trust with both employees and management is essential, and effective negotiation and conflict resolution skills are key to overcoming these obstacles.

What is the difference between Staff Representative vs Union Organizer?

AspectStaff RepresentativeUnion Organizer
Required CredentialsTypically requires labor relations or HR certifications, experience in employee advocacyOften needs labor relations knowledge, certifications, and experience in organizing
Work EnvironmentWorks within organizations to represent employee interests, often in HR or labor departmentsWorks externally to recruit and organize employees into unions
Employer & Industry UsageEmployed by companies or unions to handle employee relationsEmployed by unions or labor organizations to build membership
Search & Comparison IntentUnderstanding internal employee representation rolesLearning about union formation and employee advocacy

While both roles focus on employee interests, a Staff Representative typically works within an organization to address employee concerns, whereas a Union Organizer actively recruits and organizes employees into unions. The roles often require similar certifications and are used in different contexts within labor relations.

More about Staff Representative jobs
What cities are hiring for Staff Representative jobs? Cities with the most Staff Representative job openings:
What are the most commonly searched types of Staff Representative jobs? The most popular types of Staff Representative jobs are:
What states have the most Staff Representative jobs? States with the most job openings for Staff Representative jobs include:
What job categories do people searching Staff Representative jobs look for? The top searched job categories for Staff Representative jobs are:
Staff Representative jobs near you
Infographic showing various Staff Representative job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 77% Full Time, 16% Part Time, 1% Temporary, and 4% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $56,903 per year, or $27.4 per hour.

MEMBER CONTACT CENTER REP

Freedom Credit Union

Springfield, MA • On-site

$23.83/hr

Full-time

Re-posted 9 days ago

Job description

Job Type
Full-time
Description
Primary Summary:
Receives incoming calls and determines the products, services or resources that the caller requires (or could benefit from). Provides direct support services to members; or, connects them with the appropriate staff representative.
Essential Functions/Position Responsibilities:
• Answer incoming calls, determines the needs of the caller and verify the caller's identity, minimizing the caller's time and effort in resolving their concern.
• Identify products/services that might be beneficial to customers and provides information about their value and benefit.
• Perform teller functions for members (i.e. transfer funds between accounts and/or loan, stop payments, close and reorder debit cards, provide balances and last five transactions, reissue and reset pin numbers, process loan or credit card payments, etc.) to assure member's needs are addressed in a polite and friendly manner.
• Cross-sell Virtual Branch and bill pay services and assist members in setting up Virtual Branch enrollment and understanding the e-statement process and mobile banking systems.
• Regularly interfaces with other departments to research and resolve complex member issues and disputes in a timely and effective manner.
• Performs member maintenance functions as time allows.
• Assists with the monitoring and daily maintenance of the IBanking system, Mobile banking system and Remote Deposit Capture Services.
• Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.
Requirements
Position Requirements:
Experience
Two years of similar or related experience, including time spent in preparatory positions.
Computer experience necessary with knowledge of credit union systems (insight, etc.).
Education/Certifications/Licenses
A high school degree or GED is required.
Interpersonal Skills
Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside
and/or outside the organization, generally regarding routine matters for purposes of giving and obtaining information, as well as advising or referring, which commonly require shorter discussions.
Salary Description
Market Value $23.83

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