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Staff Representative Jobs in Tennessee (NOW HIRING)

Western & Southern Life

Staff Manager

Kingsport, TN · On-site

CityKINGSPORTOverview Provide guidance and direction to Financial Representatives and responsible ... Ensure the "Agency System" is executed effectively to ensure the achievement of staff scorecard ...

Western & Southern Life

Staff Manager

Kingsport, TN · On-site

The position will produce Financial Representative retention, sales growth, client retention, and ... Act as advisor to the staff by delivering strategy and direction to the Agency, and then ...

FOCUSPOINT

Staff Accountant

Nashville, TN · On-site

$24 - $27/hr

As the recruiting firm representing this client, we're seeking candidates who bring both technical accounting skills and a collaborative mindset. Role Overview The Staff Accountant will support day ...

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Staff Representative information

What is a staff representative?

A Staff Representative is a professional who acts as a liaison between employees and management, often within a union or labor organization. Their primary role is to advocate for employees’ rights, negotiate contracts, address workplace concerns, and ensure fair treatment according to labor laws and agreements. Staff Representatives may also provide guidance on employment policies, assist in the resolution of disputes, and represent staff during disciplinary procedures. They play a crucial role in maintaining positive labor relations and fostering a healthy work environment.

What are the key skills and qualifications needed to thrive as a staff representative, and why are they important?

To thrive as a Staff Representative, you need a solid understanding of labor relations, contract negotiation, and employment law, typically backed by a relevant degree or experience in human resources or industrial relations. Familiarity with grievance management systems, collective bargaining tools, and union databases is often required. Outstanding interpersonal skills, active listening, and conflict resolution abilities make someone excel in this role. These skills ensure effective advocacy, fair representation, and the building of trust between employees and management.

What are some common challenges faced by staff representatives when addressing workplace concerns?

Staff Representatives often encounter challenges such as balancing the interests of employees with organizational policies, navigating complex workplace disputes, and ensuring fair communication between management and staff. They may also face time constraints when managing multiple cases simultaneously and must maintain confidentiality and impartiality at all times. Building trust with both employees and management is essential, and effective negotiation and conflict resolution skills are key to overcoming these obstacles.

What is the difference between Staff Representative vs Union Organizer?

AspectStaff RepresentativeUnion Organizer
Required CredentialsTypically requires labor relations or HR certifications, experience in employee advocacyOften needs labor relations knowledge, certifications, and experience in organizing
Work EnvironmentWorks within organizations to represent employee interests, often in HR or labor departmentsWorks externally to recruit and organize employees into unions
Employer & Industry UsageEmployed by companies or unions to handle employee relationsEmployed by unions or labor organizations to build membership
Search & Comparison IntentUnderstanding internal employee representation rolesLearning about union formation and employee advocacy

While both roles focus on employee interests, a Staff Representative typically works within an organization to address employee concerns, whereas a Union Organizer actively recruits and organizes employees into unions. The roles often require similar certifications and are used in different contexts within labor relations.

What are popular job titles related to Staff Representative jobs in Tennessee?

For Staff Representative jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Staff Representative jobs in Tennessee look for?

The top searched job categories for Staff Representative jobs in Tennessee are:

What cities in Tennessee are hiring for Staff Representative jobs?

Cities in Tennessee with the most Staff Representative job openings:

Staff Representative jobs near you
Infographic showing various Staff Representative job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 15% Part Time, 1% Temporary, and 6% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution.

Staff Manager

Western & Southern Life

Kingsport, TN • On-site

Full-time

Re-posted 6 days ago

Job description

Organization : NameKINGSPORT TNLocation : CityKINGSPORTOverview

Provide guidance and direction to Financial Representatives and responsible for leading production results, customer acquisition and agent retention. Ensure the "Agency System" is executed effectively to ensure the achievement of staff scorecard objectives. Responsibilities will also include providing functional and technical expertise to associates to ensure successful agent development for new and existing Financial Representatives. The position will produce Financial Representative retention, sales growth, client retention, and thorough training and implementation of the W&S Sales Process, networking and recruiting strategies.

Responsibilities
  • Possess knowledge of the W&S Sales Process, and the competency to demonstrate the skills, for the purpose of ensuring knowledge and skill transfer to Financial Representatives.
  • Ensure the "Agency System" is executed effectivity within the Agency to produce business results and to meet staff scorecard objectives, by providing guidance and coaching to associates through midweek updates, weekly debriefs, observation and coaching, joint field activity, skill building/training sessions, and other available resources. Drive sales through greater prospecting and, appointment setting along with cross-sell and up-sell to our target middle-market customers and prospects.
  • Manage and develop Financial Representatives by ensuring a thorough on-boarding program, completion of sales and product training, preparation for client calls and prospecting activity, and ensure minimum performance standards are met and or exceeded (FRI).
  • Train, coach and develop Financial Representatives by creating and implementing a Business Plan to produce profitable results in sales, by designing and implementing W&S Agency sales programs.
  • Act as advisor to the staff by delivering strategy and direction to the Agency, and then translating that strategy into production goals for Financial Representatives.
  • Partner with management team to administer recruitment and selection process to acquire organizational talent (adhering to the desired candidate profile) in an effort to build a highly successful staff. Participating in weekly Recruiting Team Meeting.
  • Work with Financial Representatives to schedule appointments to network and prospect with current and prospective clients, small businesses, community groups, as well as build relationships with local affinity groups.
  • Promote local incentive programs along with Leaders Sales meetings and sales campaigns to motivate and deliver production results at or above scorecard objectives.
  • Model and ensure ethical behavior and maintain organizational and professional standards at all times. Manage and influence the Financial Representative Vital Statistics and ensure all Financial Representatives meet established performance standards.
  • Provide regular status updates and reports to Agency Manager regarding, sales production, recruitment activity, and Financial Representative retention, and your scheduled activities.
  • Develop a strong working relationship with key individuals at all levels, including Agency senior management, and other Home Office support (Operations, Marketing, HR, TA, etc.).
  • Keep current on trends in the industry, and local markets, through continued industry education and participating in the local NAIFA and GAMA organizations.  
  • Performs other duties as assigned.
Qualifications
  • Possess the necessary experience and track record as a sales and marketing professional within the financial services industry with execution experience and solid business acumen.
  • Experience will have encompassed some combination of selling, coaching, quantifying or providing creative solutions to sales, prospecting and recruiting scenarios. (7+ years of relevant experience preferred.

Educational Requirements

  • Minimum high school diploma or equivalent; college degree preferred.

Computer Skills and Knowledge of Hardware & Software Required

  • Working knowledge of word processing and spreadsheet applications.
  • Working knowledge of internet and email.

Certifications & Licenses (i.e., Series 6 & 63, CPA, etc.)

  • Obtain and hold State Life and Health license prior to hire.
  • Obtain and hold the FINRA SIE, Series 6, Series 63 & Series 26 or equivalent prior to hire.

Position Demands

  • Access to an automobile and ability to maintain a valid driver's license
Employment Type: OTHER

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