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Health Insurance Verification Jobs in Tennessee (NOW HIRING)

COMPASSUS

Insurance Specialist

Murfreesboro, TN · Remote

$20 - $35/hr

The Insurance Specialist is primarily responsible for obtaining and tracking insurance verification and authorization/re-authorization for home health care services for new or existing patients in ...

FC Compassus LLC

Insurance Specialist

Brentwood, TN · On-site

$20 - $35/hr

The Insurance Specialist is primarily responsible for obtaining and tracking insurance verification and authorization/re-authorization for home health care services for new or existing patients in ...

COMPASSUS

Insurance Specialist

Columbia, TN · Remote

$20 - $35/hr

The Insurance Specialist is primarily responsible for obtaining and tracking insurance verification and authorization/re-authorization for home health care services for new or existing patients in ...

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Health Insurance Verification information

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How much do health insurance verification jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for health insurance verification in Tennessee is $17.13, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $18.32 per hour, depending on experience, location, and employer.

Is it hard to learn health insurance verification?

Health Insurance Verification is a role that involves understanding insurance policies, patient information, and verification procedures. It typically requires attention to detail, familiarity with insurance systems, and sometimes certification, but many find it manageable with proper training and practice.

What are the key skills and qualifications needed to thrive in health insurance verification, and why are they important?

Success in Health Insurance Verification requires knowledge of insurance policies, benefits, and medical billing, often supported by experience in healthcare administration or a related field. Familiarity with health information systems, patient management software, and insurance portals is typically necessary. Attention to detail, strong organizational skills, and effective communication set top performers apart in this role. These skills ensure accurate verification, prevent billing errors, and facilitate smooth patient access to care.

What are some common challenges faced in a health insurance verification role, and how can they be managed?

Professionals in Health Insurance Verification often encounter challenges such as navigating complex insurance policies, managing frequent changes in coverage, and communicating effectively with both patients and insurance representatives. Staying organized and keeping up-to-date with policy changes are crucial for success. Building strong relationships with healthcare providers and insurance contacts can help resolve verification issues more efficiently, and leveraging electronic health record (EHR) systems can streamline the verification process.

What skills do you need to be a health insurance verification specialist?

A health insurance verification specialist needs strong attention to detail, excellent communication skills, and familiarity with insurance policies and billing procedures. Proficiency in using electronic health record (EHR) systems and basic computer skills are also essential for verifying coverage and processing information efficiently.

What is health insurance verification?

Health insurance verification is the process of confirming a patient's health insurance coverage and benefits before medical services are provided. This step ensures that the patient’s policy is active, determines what services are covered, and identifies any co-pays, deductibles, or pre-authorization requirements. Accurate insurance verification helps prevent billing issues and unexpected costs for both the patient and the healthcare provider. It is typically performed by healthcare administrative staff or billing specialists.

What is the difference between Health Insurance Verification vs Insurance Claims Specialist?

AspectHealth Insurance VerificationInsurance Claims Specialist
Primary RoleVerify patient insurance coverage and eligibilityProcess and manage insurance claims for reimbursement
Work EnvironmentHealthcare facilities, insurance companies, medical officesInsurance companies, healthcare providers, billing departments
Required CredentialsHigh school diploma, knowledge of insurance policiesHigh school diploma, billing or coding certifications often preferred

Health Insurance Verification focuses on confirming patient coverage before services, while Insurance Claims Specialists handle the processing of claims after services are provided. Both roles are essential in healthcare billing but differ in their specific functions and timing within the revenue cycle.

What are popular job titles related to Health Insurance Verification jobs in Tennessee?

For Health Insurance Verification jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Health Insurance Verification jobs in Tennessee look for?

The top searched job categories for Health Insurance Verification jobs in Tennessee are:

What cities in Tennessee are hiring for Health Insurance Verification jobs?

Cities in Tennessee with the most Health Insurance Verification job openings:

Health Insurance Verification jobs near you
Infographic showing various Health Insurance Verification job openings in Tennessee as of July 2026, with employment types broken down into 1% As Needed, 72% Full Time, 14% Part Time, and 13% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $35,621 per year, or $17.1 per hour.

Insurance Verification Specialist

Charlie Health

Nashville, TN • Remote

$16.50 - $20.25/hr

Full-time

Re-posted 6 days ago

Charlie Health rating

8.5

Company rating: 8.5 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

Job description

Why Charlie Health?

Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported.

Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home.

As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you.

About the Role

This role is responsible for overseeing and managing the verification of benefits process ensuring efficient, accurate policy reviews and effectively handling referral complexities. Obtaining accurate benefits is the first step in financial process meaning accuracy is key as it determines patient responsibility and our ability to get reimbursed for services.

Our team is comprised of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to build a business that will impact millions of lives in a profound way.

Responsibilities
  • Verifies insurance policy benefits for new and returning patients with payers
  • Assures all insurance information has been completely and accurately obtained
  • Document all pertinent insurance information into SalesForce
  • Informs teams of support actions necessary for insurance or referral issues
  • Identifies special policy clauses per policy information to aid in financial and admission decisions
  • Educates patients, families and internal teams on insurance issues
  • Identifies all third party financial benefits and directs them for financial counseling and revenue cycle as appropriate
  • Provides support to admissions and revenue cycle teams as necessary
  • Investigate escalated insurance billing inquiries and inaccuracies and take appropriate action to resolve the account
  • Other duties as assigned
Requirements
  • 3-5 years related work experience in health care administrative, financial, insurance, customer services, claims, billing, call center, or management
  • Knowledge of medical billing practices, office policies and procedures
  • Knowledge of all confidentially requirements regarding patients and strict maintenance of proper confidentiality on all such information
  • Excellent written and verbal communication skills
  • Organizational skills
  • Ability to maintain a high level of integrity and confidentiality of medical information
  • Strict attention to details
  • What is your expected compensation?
Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.#LI-REMOTE

Please note that this role is not available to candidates in Alaska, Maine, Washington DC, New Jersey, California, New York, Massachusetts, Connecticut, Colorado, Washington State, Oregon, or Minnesota.

Our Values
  • Connection: Care deeply & inspire hope.
  • Congruence: Stay curious & heed the evidence.
  • Commitment: Act with urgency & don't give up.

Please do not call our public clinical admissions line in regard to this or any other job posting.

Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services.

Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.

At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people.

Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.

By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service.

By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

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