Insurance Verification Specialist
Location: Las Vegas, Nevada Employment Type: Full-Time | In-Office Position
Dependable Health Services is seeking a detail-oriented and customer-focused Insurance Verification Specialist to join our growing team. This position plays a critical role in ensuring accurate insurance verification, authorization, and billing processes to support quality patient care and operational efficiency.
This is an in-office role located in the Las Vegas/Henderson area and is not a remote position.
Key Responsibilities
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Review and verify patients’ insurance coverage and benefits with accuracy and confidentiality
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Contact insurance providers via phone, email, and online portals to obtain benefit verification and authorizations
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Explain insurance coverage, copayments, deductibles, and out-of-pocket responsibilities to patients
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Maintain accurate patient demographic and insurance information within the electronic health record (EHR) system
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Collaborate with healthcare providers to obtain documentation required for insurance verification and authorization
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Work closely with billing and coding departments to ensure accurate claims processing and reimbursement
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Investigate and resolve insurance discrepancies, denied claims, and authorization issues
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Stay current on insurance regulations, coding updates, and payer requirements
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Deliver exceptional customer service to patients, insurance representatives, and internal staff
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Assist with additional administrative duties to support daily office operations
Qualifications
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High school diploma or GED equivalent required
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Previous insurance verification, medical office, or healthcare administrative experience preferred
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Home Health or Hospice experience strongly preferred
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Familiarity with medical terminology, ICD-10, CPT coding, and insurance regulations is a plus
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Proficiency with computers and electronic health record (EHR) systems
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Strong communication and interpersonal skills
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Excellent organizational skills and attention to detail
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Ability to manage multiple priorities in a fast-paced environment
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Dependable, professional, and able to work independently and collaboratively
Why Join Dependable Health Services?
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Supportive and team-oriented work environment
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Opportunity to grow within the healthcare industry
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Meaningful work that supports patient care and services
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Stable, full-time in-office position
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Competitive compensation and benefits package
If you are organized, motivated, and passionate about supporting healthcare operations, we encourage you to apply and become part of the Dependable Health Services team.
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