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$28.5K

$55K

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How much do ssvf program coordinator jobs pay per year?

As of Sep 8, 2026, the average yearly pay for ssvf program coordinator in the United States is $54,966.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $62,000.00 per year, depending on experience, location, and employer.

What is an SSVF Program Coordinator?

An SSVF Program Coordinator is responsible for managing the Supportive Services for Veteran Families (SSVF) program, which provides assistance to low-income veteran families who are homeless or at risk of homelessness. Their duties include overseeing program operations, supervising staff, ensuring compliance with federal regulations, and coordinating services such as case management, housing assistance, and referrals. The coordinator also works closely with community partners, tracks program outcomes, and ensures that veterans receive the support they need to achieve stable housing.

What are the key skills and qualifications needed to thrive as an SSVF Program Coordinator?

To thrive as an SSVF Program Coordinator, you need a solid background in social work, case management, and experience working with homeless or at-risk veterans, typically supported by a relevant degree. Familiarity with the HMIS database, grant compliance systems, and VA reporting tools is often required. Exceptional organizational skills, cultural competence, and the ability to build rapport with diverse clients and stakeholders are crucial soft skills. These abilities ensure effective service delivery, compliance with funding requirements, and positive outcomes for veterans served by the program.

What are some common challenges SSVF Program Coordinators face when supporting veterans experiencing homelessness?

SSVF Program Coordinators often navigate challenges such as limited housing resources, complex veteran needs, and coordinating with multiple service providers. Balancing administrative duties with direct client support can be demanding, especially when working to meet grant requirements and ensure timely assistance. Successful coordinators rely on strong organizational skills, adaptability, and effective communication to address these challenges and support both veterans and their team.

What is the difference between Ssvf Program Coordinator vs Outreach Specialist?

AspectSsvf Program CoordinatorOutreach Specialist
CredentialsRelevant certifications, experience in case managementSimilar certifications, focus on outreach skills
Work EnvironmentVeterans service programs, community agenciesCommunity outreach events, shelters, clinics
Employer & IndustryVeterans Affairs, nonprofit organizationsSocial services, nonprofit, government agencies

The Ssvf Program Coordinator manages veteran support services, coordinating resources and case management. Outreach Specialists focus on engaging communities, raising awareness, and connecting individuals to services. While both roles require similar credentials and work in related environments, the Program Coordinator has a broader case management responsibility, whereas Outreach Specialists primarily focus on community engagement and outreach activities.

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Ssvf Program Coordinator jobs near you
Infographic showing various Ssvf Program Coordinator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $54,966 per year, or $26.4 per hour.

SSVF Carolinas - Team Lead - Fayetteville (68680)

Volunteers of America Chesapeake and Carolina's (V

Fayetteville, NC • On-site

$55K/yr

Full-time

Posted 23 days ago

Key responsibilities

  • Manage day-to-day operations of the SSVF program and maintain program documentation.

  • Provide team leadership, support, and guidance to case managers, including reviewing client files and resolving client issues.

  • Coordinate outreach, develop relationships with community partners and landlords, and facilitate services to support veterans in obtaining and maintaining permanent housing.

Job description

Job Title: Team Lead
Group: Programs
Department: Supportive Services for Veteran Families (SSVF)
Region: NC
Location: NC
Classification: Non-Exempt
Status: Full Time
Reports to: Assistant Director
Supervises: Case Manager(s)
Travel Requirement: Telework Capacity and travel in the areas of the Carolinas as needed.
COMPANY OVERVIEW
Volunteers of America Chesapeake & Carolinas empowers self-reliance and inspires hope. As a church without walls, we do this through personalized housing, ministry, health, and human services that benefit vulnerable individuals, their families and the community. Founded in 1896 in Baltimore, MD by social reformers, Ballington and Maud Booth, we were one of the first of over 30 affiliates of Volunteers of America one of the nations largest and most comprehensive human services organizations.
Our founders envisioned a movement dedicated to reaching and uplifting the American people. On behalf of the organization, the Booths pledged to go wherever we are needed, and do whatever comes to hand. Their declaration continues to guide Volunteers of America's impact on Helping Americas most vulnerable.
Through a dedicated and committed team of more than 850 employees and thousands of volunteers, we provide critical care, support services and hope to thousands of people each year throughout Virginia, Maryland, the District of Columbia and the Carolinas. We firmly believe our employees drive the success of the organization. Through our diversity, equity and inclusion efforts, we endeavor to attract, engage and retain qualified, diverse, compassionate individuals to join our journey and experience a work environment that offers challenging, stimulating and financially rewarding opportunities.
JOB SUMMARY
Effectively provides day-to-day management for SSVF staff. Has relevant experience in homelessness prevention, rapid re-housing and transitional supportive services. Provide key linkages for clients beginning at their intake and assessment following through to their attainment or maintenance of permanent housing in their home community. The position will promote accessibility, outreach to targeted populations, and provide case management, advocacy and wraparound supports and services within the community.
RESPONSIBILITIES
  • Hold a case load for SSVF Program
  • Provide day-today operational activities, including maintaining and keeping track of SSVF documents.
  • Provides team leadership for the SSVF program
  • Provide back-up support for SSVF case management teams and act as an additional resource for Case Managers
  • Coordinate client outreach and recruitment efforts for SSVF
  • Designates incoming cases for intake to Case Management Team
  • Develops inter-agency relationships to enhance the referral processes
  • Review client files and provide guidance and direction to case managers
  • Resolve client issues raised by Case Managers
  • Conduct weekly SSVF team meetings
  • Monitors case managers to assure all available services are provided to each veteran household on a regular basis, determining quality and effectiveness of services provided
  • Review and approval check request
  • Serve as liaison with local landlords and dealing with landlord/tenant issues; develop and administer a mediation program and responsible for providing assistance and support in serving client needs
  • Coordinate and maintain good landlord/tenant relations
  • Facilitate and/or conduct outreach activities including presentations to service providers and potential landlords, community fairs, one on one engagement, and education on available housing resources
  • Assists with the development of planning, evaluation and implementation of procedures in support of the SSVF program
  • Maintains records and prepares forms, reports and correspondence related to the federal grant funded SSVF program
  • Attends and participates in public meetings and presentations to explain the SSVF program
  • Facilitates and encourages the exchange of information with local, county, and regional agencies
  • Facilitates the coordination of services with community partners, as assigned
  • Maintains and updates knowledge through conferences, seminars and in-service trainings as determined in consultation with Department leadership
  • Plans and conducts training programs, as assigned
  • Analyzes and evaluates data, prepares reports and makes specific recommendations concerning the SSVF program
  • Provide quarterly summaries and documentation report as required by SSVF grant
  • Complete monthly report cover sheet and repository upload as required by SSVF and all other reporting as requested.
  • Coordinate outreach efforts for the SSVF Program including but not limited to: establish an outreach plan to target the participants as outlined in the SSVF program guidelines, develop a set schedule to visit the VA, shelters, and other places that homeless and low-income families are likely to congregate, and develop communication/ updates with the VA and other key housing and community providers
  • Screen potential program participants for program eligibility using approved forms and follow up with applicable agencies to verify participant information and income status when needed
  • Conduct housing and comprehensive supportive services assessments for program

participants and develop a comprehensive Family Services Plan
  • Provide service coordination between the program and community partners, for persons served and their families/supporters
  • Work with persons served, family members, collaborating housing agencies and professionals to revise service plans and to develop placement, stabilization and follow-up plans
  • Provide or arrange for housing support and wraparound services including connections to all eligible mainstream resources to support transition to or maintenance of permanent housing
  • Travel to housing sites to support persons served, monitor progress and address any health, behavioral or life skills issues
  • Communicate effectively (under confidentiality rules) with clients service team to rapidly address and correct issues with services or supports - especially living skills, employment, education, family and socialization
  • Ensure appropriate use of and documentation of any temporary financial assistance
  • Ensure that participants receive services that support rapid re-housing; addressing assessed needs, promoting healthy decision-making, securing financial independence and promoting relationships at home in the community
  • Ensure participant reassessments are completed according to specific SSVF requirements
  • Participate in program and professional supervision, attend required staff and Project Management Team meetings and trainings, and contribute to team-based collaborative planning
  • Complete all appropriate reporting in HMIS and other systems as required

EFFECT ON END RESULT:
Participant housing, employment, family, social support and life-skill issues are rapidly addressed and supports and services are amended or adjusted as required to ensure maintaining housing, economic stability or attainment of benefits, and socialization of Participant and family in their home community. Participants receive appropriate transition and service plans and supports. Client file documentation is complete and timely. Statistical information is documented and reported.
  • A bachelors degree in counseling psychology, rehabilitative counseling, or related human

service field is required.
  • A minimum of two years experience working with homeless individuals and families including veterans is preferred.
  • Veteran or member of a veteran family is a plus.

OTHER:
  • This position requires driving your personal vehicle for company business. Must be privileged to drive according to the criteria set forth by Agency MVR guidelines.
  • Valid drivers license in jurisdiction of residence
  • Vehicle liability coverage if driving personal vehicle (on occasion, may be required to transport clients in personal vehicle)
  • May be required to drive a van
  • Acceptable Criminal background check, OIG Exclusion check
  • Negative Drug Screening
  • CPR/First Aid Certification must be acquired and maintained once

PHYSICAL REQUIREMENTS:
The physical requirements described below are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
  • The ability to safely operate a motor vehicle to transport oneself, consumers, and program supplies as necessary.
  • The physical ability to travel to assigned locations, stand, stoop, bend, reach, pull, push, lift, grasp, climb, talk, see, hear and perform basic and light home maintenance activities, and operate office equipment.
  • Operating office equipment requiring continuous or repetitive hand/arm movements.
  • The ability to remain in a sitting position for extended periods of time

OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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