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Ssvf Case Manager Jobs (NOW HIRING)

The Salvation Army

SSVF Case Manager

Peoria, IL

$19.97 - $23.96/hr

SSVF Case Manager -Supportive Services for Veteran Families (SSVF) Program - PEORIA/GALESBURG LOCATION/DEPT : Supportive Services for Veteran Families (SSVF Program) - Peoria/Galesburg REPORTS to ...

Sulzbacher

SSVF Case Manager

Jacksonville, FL · On-site

SSVF Case Manager Department: Veteran's Program Reports To: Sr. Director of Supportive Services FLSA Status: Exempt Hours: Full Time Summary The Case Manager/Outreach worker works directly with ...

YWCA Seattle King Snohomish

SSVF Case Manager

Renton, WA · On-site

$28/hr

SSVF case managers will provide engagement and outreach in conjunction with the SSVF Outreach Intake Specialist. The YWCA has a reputation for providing culturally competent services with particular ...

InteCare

SSVF Case Manager

Terre Haute, IN · On-site

$19 - $24.50/hr

... InteCare SSVF Program to ensure that Veterans and their families obtain and maintain permanent housing, as well as needed coordination and linkage to supportive services. The Case Manager is ...

InteCare

SSVF Case Manager

Terre Haute, IN · On-site

$19 - $24.50/hr

... InteCare SSVF Program to ensure that Veterans and their families obtain and maintain permanent housing, as well as needed coordination and linkage to supportive services. The Case Manager is ...

InteCare, Inc.

SSVF Case Manager

Terre Haute, IN

$19 - $24.50/hr

... InteCare SSVF Program to ensure that Veterans and their families obtain and maintain permanent housing, as well as needed coordination and linkage to supportive services. The Case Manager is ...

InteCare

SSVF Case Manager

Terre Haute, IN · On-site

$19 - $24.50/hr

... InteCare SSVF Program to ensure that Veterans and their families obtain and maintain permanent housing, as well as needed coordination and linkage to supportive services. The Case Manager is ...

InteCare, Inc.

SSVF Case Manager

Terre Haute, IN

$19 - $24.50/hr

... InteCare SSVF Program to ensure that Veterans and their families obtain and maintain permanent housing, as well as needed coordination and linkage to supportive services. The Case Manager is ...

InteCare

SSVF Case Manager

Terre Haute, IN · On-site

$19 - $24.50/hr

... InteCare SSVF Program to ensure that Veterans and their families obtain and maintain permanent housing, as well as needed coordination and linkage to supportive services. The Case Manager is ...

InteCare, Inc.

SSVF Case Manager

Terre Haute, IN · On-site

$51K/yr

... InteCare SSVF Program to ensure that Veterans and their families obtain and maintain permanent housing, as well as needed coordination and linkage to supportive services. The Case Manager is ...

InteCare, Inc.

SSVF Case Manager

Terre Haute, IN · On-site

$51K/yr

... InteCare SSVF Program to ensure that Veterans and their families obtain and maintain permanent housing, as well as needed coordination and linkage to supportive services. The Case Manager is ...

Catholic Social Services

Case Manager III

Wasilla, AK · On-site

$30/hr

The SSVF Case Manager will work closely with each family on their caseload to help them achieve long-term housing stability in the shortest time possible. The SSVF Case Manager will connect the ...

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How much do ssvf case manager jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for ssvf case manager in the United States is $24.76, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.92 per hour, depending on experience, location, and employer.

What is an SSVF Case Manager?

SSVF Case Managers are professionals who work with the Supportive Services for Veteran Families (SSVF) program to help homeless or at-risk veterans and their families find and maintain stable housing. They assess clients' needs, connect them to community resources, provide ongoing support, and help navigate challenges such as accessing benefits, healthcare, and employment. Their goal is to promote housing stability and improve the overall well-being of veteran families, using a client-centered and strengths-based approach.

What are some common challenges SSVF Case Managers face when working with veteran clients, and how are these typically addressed?

SSVF Case Managers often encounter challenges such as navigating complex housing systems, addressing co-occurring mental health or substance use issues, and building trust with veterans who may be hesitant to accept services. To address these, case managers receive ongoing training in trauma-informed care, collaborate closely with multidisciplinary teams including housing specialists and behavioral health providers, and utilize community resources to ensure comprehensive support. Strong communication skills and regular case conferences help them coordinate effectively and provide veterans with personalized, holistic assistance.

What are the key skills and qualifications needed to thrive as an SSVF Case Manager, and why are they important?

To thrive as an SSVF Case Manager, you need a background in social work or human services, experience with at-risk or homeless populations, and often a relevant degree or certification. Familiarity with case management software, the Homeless Management Information System (HMIS), and knowledge of VA and local community resources is essential. Strong communication, empathy, problem-solving, and organizational skills help build trust and effectively support veterans. These abilities ensure veterans receive the comprehensive assistance needed to secure housing and achieve long-term stability.
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Ssvf Case Manager jobs near you
Infographic showing various Ssvf Case Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 12% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $51,494 per year, or $24.8 per hour.

SSVF Case Manager

The Salvation Army Central Territory

Peoria, IL • On-site

$19.97 - $23.96/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 15 days ago

Salvation Army rating

6.1

Company rating: 6.1 out of 10

Based on 362 frontline employees who took The Breakroom Quiz

571st of 771 rated non-profit organizations

Job description

THE SALVATION ARMY
NORTH & CENTRAL ILLINOIS DIVISION
Divisional Headquarters
POSITION DESCRIPTION
POSITION TITLE: SSVF Case Manager -Supportive Services for Veteran Families (SSVF) Program - PEORIA/GALESBURG
LOCATION/DEPT: Supportive Services for Veteran Families (SSVF Program) - Peoria/Galesburg
REPORTS to (TITLE): SSVF Region 4 Supervisor
FLSA CATEGORY: Non-Exempt
STATUS TYPE: Regular, Full-Time
PAY GRADE: 205 - Grant Funded
PAY RATE: $19.97 - $23.96 per Hour
OUTCOMES:
NCI Supportive Services for Veteran Families (SSVF) program aims to provide critical time intervention, strength-based case management approach to Veterans and their families with a desire to take action to break the cycle of crisis and vulnerability in their lives and change the trajectory of their lives through sustainable permanent housing interventions and foster a deeper understanding of the life-changing work carried out by The Salvation Army North and Central Division.
ESSENTIAL DUTIES:
  1. Case Management (70%)
  • Ensure program criteria, referrals and procedures are maintained for SSVF program Veteran participants.
  • Develop a case plan with the participant within one week of enrollment with specific short- and long- term goals, when needed.
  • Schedule regular meetings with participants to review and update goals. Conducts home visits as appropriate.
  • Provide participants with links to community services as needed.
  • Provide services as needed, e.g., court appointments, landlord/tenant conflict resolution, etc.
  • Educate Veterans in life skills such as Resiliency, Tenant Education, and Financial Literacy
  • Participate in housing searches and scheduling housing inspections.
  • Provide intake including required documentation for admission, referral needs, program details and expectations.
  • Conduct outreach, intake, and enrollment activities.
  • Using strengths-based perspective, encourage positive lifestyle changes for Veterans to maintain housing.
  • Provide resources and referrals as needed to Veterans and household members.
  • Flex schedule to meet with full time employed Veterans during non-standard business hours.
  • Ensure client confidentiality in accordance with established procedures and regulations.
  • Performs other duties as assigned as related to the mission and goals of the SSVF Program.

  1. Administrative Responsibilities (20%)
  • Maintain complete and accurate electronic client records that includes the assessment, eligibility, intake, case plan, documentation of progress, challenges, accomplishments, discharge plan and all follow up contact.
  • Provide electronic detailed case note records.
  • Participate in quality assurance/CARF Task Force Group.
  1. Collaboration (10%)
  • Attend community meetings and Coordinated Entry By-Name-List reviews.
  • Attend community Veteran events such as Stand Down, Veteran Resource Fairs, etc.
  • Communicate effectively with VA HUD-VASH and Salvation Army personnel.
  • Attend weekly, monthly meetings and annual training events.

TRAVEL
  • Travel throughout the program's service area is required on a regular basis to meeting with Veterans, community partners and to attend mandatory meeting events.

EDUCATION/EXPERIENCE
  • Bachelor's degree in human services, social work, or a closely related field

OR
  • One year of direct, full-time case management experience working with the homeless population and/or working with Veterans
  • An in-depth knowledge of VA programs and guidelines
  • And/or Veteran status

COMPENTENCIES
  • Team player, self-starter, and perform well with minimal supervision.
  • Must have an interest and ability to work with people of diverse racial, ethnic, and socio-economic backgrounds in a sensitive and culturally appropriate manner.
  • Must be able to work in diverse environments such as homeless shelters, service facilities, streets, offices, hospitals and all other locations as necessary to fulfill program objectives.
  • Experience in working with Veteran population and have experience in areas of substance abuse, Veterans assistance and PTSD is beneficial.
  • Prior knowledge and training in Critical Time Intervention (CTI), harm reduction, Housing First, Trauma Informed Care, motivational interviewing and conflict resolution is preferred.
  • Excellent written and verbal communication skills, including experience or capacity to demonstrate positive interpersonal skills and work as a cooperative team member.
  • Proficiency in computer software applications, including demonstrated experience in using email, MS Office applications, internet, and social media platforms.
  • Must be able to work days, evenings, weekends and holidays as necessary. Especially in emergent situations.
  • Willing to promote the mission of The Salvation Army.

POSITION LIMITATIONS (What this position must do)
  • This individual will only commit The Salvation Army resources that have been allocated or approved.
  • This individual will keep the SSVF Region 2 Supervisor and Director of Veteran Services/SSVF Program Manager informed on all critical issues relating to their area of responsibility.
  • This individual will adhere to all policies and procedures in carrying out the responsibilities of this position.

PHYSICAL DEMANDS/WORK ENVIRONMENT
  • This position is required to do light physical work.
  • In order to successfully perform the essential functions of this position, the employee is regularly required to use standard office equipment and a PC.
  • Adept with Microsoft Office, Word, Outlook, Excel and PowerPoint.
  • Must be able to lift or move up to 30 lbs.
  • The work environment for this position normally includes an office environment with a low to moderate noise level.
  • Must be able to travel to multiple sites.
  • Able to accurately type 45 words per minute.
  • Maintain positive work atmosphere by behaving and communicating in a manner that fosters and maintains positive relationships with co-workers and supervisors. This would include but not be limited to such actions: resolution of conflicts in a positive manner; courteous treatment of staff, clients and visitors; respect of others' property and person, professional and appropriate communication to and about co-workers, supervisors and subordinates. Support the Mission of The Salvation Army by treating every donor, contact and colleague with respect and dignity, and without discrimination of any kind.

JOIN OUR TEAM!
DOING THE MOST GOOD
Do you want to use your skills and talents to make a lasting difference in the world? The Salvation Army is the fourth largest charity in the United States and is an international organization based on Biblical principles created to help people in need. We are mission-driven, diverse, collaborative, and focused on positive results for people. Join us in making a difference.
The Salvation Army offers a competitive benefit package for eligible employees which may include the following medical, dental, vision, hearing, disability and life insurance, flexible spending accounts, 403(b) retirement accounts, a company-funded defined contribution (pension) plan and generous time off policies.
In compliance with the ADA Amendments Act if you have a disability and would like to request an accommodation to apply for this position, please contact the Human Resources department.
The Salvation Army is an Equal Opportunity Employer Minority/Female/Veterans/Disabled. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

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About Salvation Army

Sourced by ZipRecruiter

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Industry

Non-profits, retail, amusement, gambling, and recreation and religious organizations

Company size

5,001 - 10,000 Employees

Headquarters location

Alexandria, VA, US

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