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Sr Client Relations Manager Jobs (NOW HIRING)

AllOne Health

Client Relations Manager - Remote

The Client Relations Manager - Small Group serves as the primary point of contact for organizational clients, ensuring the successful delivery of Employee Assistance Program (EAP) services. This role ...

K2services

Client Relations Manager

New York, NY

$120K - $140K/yr

Reporting to the Client Relations Director (CRD) in New York, the Manager serves as the day-to-day ambassador of the client's workplace experience, fostering relationships, managing performance, and ...

Labor Solutions, LLC

Client Relations Manager

Waukegan, IL · On-site

$50K - $70K/yr

Position Summary We are seeking a dynamic and relationship-driven Client Relations Manager to lead client partnerships, drive satisfaction, and support revenue growth. This role is responsible for ...

K2services

Client Relations Manager

New York, NY

Serve as the visible leader of hospitality and client relations in the workplace, greeting ... Manage and audit supplies for housekeeping, catering, and facilities (envelopes, boxes, beverages ...

Greenscape

Client Relations Manager

Durham, NC · On-site

$60K/yr

... Client Relations Manager where your motivation meets opportunity. Qualifications: * High level of confidence and comfort ability with mobile technology and computers is a MUST * Must be thoroughly ...

Greenscape

Client Relations Manager

Durham, NC

$60K/yr

... Client Relations Manager where your motivation meets opportunity. Qualifications: * High level of confidence and comfort ability with mobile technology and computers is a MUST * Must be thoroughly ...

Dragon Masters LLC

Be Seen First

Client Relations Manager

Bogalusa, LA · Remote

$1.0K - $1.4K/wk

Client relationship management is the key to opening a genuine path to your success and your goals are to have no boundaries in what we can produce for the client. After your 90-day paid internship ...

RemX

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Corporate Client Relations Manager

New York, NY · On-site

$140K - $160K/yr

Seeking a polished, professional Client Relations Manager for a high professional, corporate environment. Must have experience with large corporations. Concierge type individual needed who can manage ...

Dragon Masters LLC

Be Seen First

Client Relations Manager

Bogalusa, LA · Remote

$1.0K - $1.4K/wk

Client relationship management is the key to opening a genuine path to your success and your goals are to have no boundaries in what we can produce for the client. After your 90-day paid internship ...

K2services

Client Relations Manager

Seattle, WA · On-site

We are seeking a Client Relationship Manager to oversee client relationships, lead daily operations, and ensure consistent, high-quality service delivery. This role is responsible for managing a team ...

Opensity Solutions

Client Relations Manager

Seattle, WA · On-site

We are seeking a Client Relationship Manager to oversee client relationships, lead daily operations, and ensure consistent, high-quality service delivery. This role is responsible for managing a team ...

K2services

Client Relations Manager

New York, NY · On-site

We are seeking a Client Relationship Manager to oversee client relationships, lead daily operations, and ensure consistent, high-quality service delivery. This role is responsible for managing a team ...

K2services

Client Relations Manager

New York, NY · On-site

$120K/yr

We are seeking a Hospitality Services Manager to oversee front-of-house operations supporting our financial services client at their large corporate headquarters. This role leads a high-performing ...

Opensity Solutions

Client Relations Manager

New York, NY · On-site

$120K/yr

We are seeking a Hospitality Services Manager to oversee front-of-house operations supporting our financial services client at their large corporate headquarters. This role leads a high-performing ...

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Sr Client Relations Manager information

See salary details

$45K

$102.8K

$121.5K

How much do sr client relations manager jobs pay per year?

As of Jul 3, 2026, the average yearly pay for sr client relations manager in the United States is $102,833.00, according to ZipRecruiter salary data. Most workers in this role earn between $83,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What skills boost RM salary?

For a Senior Client Relations Manager, skills that typically boost salary include strong communication and interpersonal abilities, strategic thinking, and proficiency with customer relationship management (CRM) tools. Demonstrating leadership, negotiation skills, and industry-specific knowledge can also lead to higher compensation. Certifications such as Certified Client Relations Professional (CCRP) may further enhance earning potential.

How much does a client relations manager earn?

A client relations manager typically earns between $60,000 and $100,000 annually, depending on experience, industry, and location. Senior roles or those in high-demand sectors may offer higher compensation, often supplemented with bonuses and benefits.

What are some typical challenges a Sr Client Relations Manager faces when managing multiple high-profile accounts?

A Sr Client Relations Manager often juggles multiple high-profile accounts, which can present challenges such as balancing competing client priorities, maintaining strong communication across various stakeholders, and proactively resolving issues before they escalate. Navigating complex client expectations while ensuring consistent service delivery requires strong organizational skills and the ability to adapt quickly. Building trust and demonstrating value to each client, even during challenging situations, is key to long-term relationship success in this role.

What is the difference between Sr Client Relations Manager vs Client Relations Specialist?

AspectSr Client Relations ManagerClient Relations Specialist
Required CredentialsBachelor's degree, experience in client management, strong communication skillsBachelor's degree, customer service experience, communication skills
Work EnvironmentCorporate offices, client-facing roles, team managementCustomer service centers, client support teams, direct interaction with clients
Employer & Industry UsageFinancial services, tech, consulting firmsRetail, hospitality, healthcare sectors
Search & Comparison IntentUnderstanding senior client management roles, career progressionEntry-level client support, role clarification

The main difference between a Sr Client Relations Manager and a Client Relations Specialist lies in experience, responsibilities, and seniority. The manager oversees client relationships at a strategic level, often managing teams and complex accounts, while the specialist handles direct client interactions and support. Both roles require strong communication skills and industry knowledge, but the manager position typically demands more experience and leadership responsibilities.

What are the key skills and qualifications needed to thrive as a Sr Client Relations Manager, and why are they important?

To thrive as a Sr Client Relations Manager, you need expertise in account management, relationship building, and a strong understanding of your industry, often backed by a relevant bachelor’s degree and several years of client-facing experience. Familiarity with CRM systems like Salesforce, project management tools, and data analysis software is typically required. Excellent communication, negotiation, and problem-solving skills help you foster trust and resolve issues efficiently. These competencies are essential for maintaining long-term client satisfaction, driving business growth, and ensuring seamless service delivery.

What does a senior Client Relationship Manager do?

A senior Client Relationship Manager is responsible for maintaining and strengthening relationships with key clients, ensuring their needs are met and issues are resolved promptly. They often oversee account management, coordinate with internal teams, and use CRM tools to track client interactions and satisfaction levels.

What does a Sr Client Relations Manager do?

A Sr Client Relations Manager is responsible for maintaining and strengthening relationships with key clients, ensuring their needs are met and expectations exceeded. They act as the main point of contact between the client and the company, addressing concerns, providing solutions, and seeking opportunities to expand business with existing clients. This role often involves strategic planning, client account management, and collaborating with internal teams to deliver excellent service. Senior client relations managers also analyze client feedback to improve products or services and drive client satisfaction and retention.

Is an RM role stressful?

A Senior Client Relations Manager (RM) role can be stressful due to managing client expectations, meeting deadlines, and handling complex issues. The job often requires strong communication skills, problem-solving, and the ability to work under pressure, especially in fast-paced environments.
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Sr Client Relations Manager jobs near you
Infographic showing various Sr Client Relations Manager job openings in the United States as of June 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Temporary. Highlights an 86% Physical, 5% Hybrid, and 9% Remote job distribution, with an average salary of $102,833 per year, or $49.4 per hour.
Client Relations Manager

Client Relations Manager

Ingram Content Group

La Vergne, TN • On-site

$65K - $82K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Ingram Content Group rating

7.6

Company rating: 7.6 out of 10

Based on 32 frontline employees who took The Breakroom Quiz

119th of 352 rated logistics

Job description

Company Description
Job Description
Ingram Content Group (ICG)is hiring two Client Relations Managers to contribute to ourteam in our La Vergne, TN office.
In this role, you will serve as the primary point of contact between Lightning Source and assigned key client publishers to resolve issues, lead the ongoing business relationship, instruct clients on policies/procedures, utilize industry experience in consultation with clients, and counsel them in the tools available through LS, as well as the broader Content group to maximize their success. In consultation with sales, you'll take ownership of meetings with client publishers and provide constructive feedback. You will maintain client satisfaction exemplified by being client-focused and responding with a sense of urgency. In this role, you'll work directly with other departments such as Sales, IT and Pre-media on client publisher-related production and quality issues. In addition, you will work cross departmentally on key projects that drive business development initiatives for the largest Lightning Source accounts.
Ingram Content Group ("Ingram") connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries, and educators, Ingram makes these services seamless and accessible through technology, innovation, and creativity. With an expansive global network of offices and facilities, Ingram's services include digital and physical book distribution, print-on-demand, and digital learning.
Required Qualifications:
  • Bachelor's degree or year-for-year directly related experience in account management/success or support management
  • 4 years book industry (distribution, buying, selling) or client management experience
  • 1 year of experience with MS Excel and Word

Preferred Qualifications:
  • Experience/knowledge of AI (Artificial Intelligence) tools
  • B2B Client Success or Client Management experience

Key Responsibilities:
  • Conducts account reviews with assigned publisher clients.
  • Develops client-specific agenda and objectives; prepares appropriate reports; discusses client's current/year-to-date business; communicates changes in policy/procedure, explains benefits and requirements; discusses any concerns; and commits to a follow-up plan.
  • Serves as liaison between assigned client publishers and the Ingram organization, to include, but not limited to, formal and informal communications, evaluating client expectations and Ingram's ability to meet those expectations, and forming strong interactions with all levels within the publisher.
  • Operates as the main operational point of contact for all things pertaining to assigned clients.
  • Looks to improve and simplify the operational systems, process, and policies in support of the company strategic initiatives and goals
  • Participates in LS projects including projects that touch finance, IT, Ops, EOM, Marketing, and Digital.
  • Participates in process management and system improvement projects working with Sales, IT, and other LS departments.
  • Works directly with client-publishers to resolve issuesand is granted authority, up to specified limits, to issue credits or reworks.
  • Manages and ensures resolution of customer relations issues.
  • Responds with recommendations/decisions on day-to-day issues within the framework of the Client Services groups
  • Develops and maintains profitable and successful relationships with IPS client publishers.

Hiring Salary Range: $65,224 - $82,466. This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to: the applicant's education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data.
Qualifications
Additional Information
Perks/Benefits:
  • A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.
    • 15 vacation days & 12 sick days accrued annually and 3 personal days
    • 401K match, Life and AD&D, Employee Assistance programs, Group Legal, & more
  • Encouraged continued education with our tuition reimbursement program
  • Financial and in-kind opportunities to engage with non-profits in your community
    • Company match program for United Way donations
    • Volunteer opportunities and in-kind drives for non-profits throughout the year
  • Casual Dress Code

Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.
  • EOE-Race/Gender/Veterans/Disabled
  • We participate in EVerify.
  • EEO Poster in English
  • EEO Poster in Spanish

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