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Sr Client Relations Manager Jobs (NOW HIRING)

The Client Relations Manager - Small Group serves as the primary point of contact for organizational clients, ensuring the successful delivery of Employee Assistance Program (EAP) services. This role ...

... Client Relations Manager where your motivation meets opportunity. Qualifications: * High level of confidence and comfort ability with mobile technology and computers is a MUST * Must be thoroughly ...

... Client Relations Manager where your motivation meets opportunity. Qualifications: * High level of confidence and comfort ability with mobile technology and computers is a MUST * Must be thoroughly ...

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Client Relations Manager

White House, TN · On-site

$50K - $110K/yr

We're a small, close-knit team, and we're hiring a Client Relations Manager to be one of the most important people in our clients' experience with us. There's real CRM and detail work in this role ...

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We are seeking a highly organized and service-driven Client Relations Manager to oversee workplace operations and lead a team focused on delivering best-in-class service. This role is responsible for ...

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We are seeking a Client Relations Manager to join our team in Anaheim, CA . The ideal candidates ... senior leadership - Sound judgment and the ability to stay calm and solution oriented in high ...

We are seeking a Client Relationship Manager to oversee client relationships, lead daily operations, and ensure consistent, high-quality service delivery. This roleis responsible formanaging a team ...

We are seeking an experienced, hospitality-driven Client Relationship Manager to oversee client relationships, lead multi-site operations, and ensure consistent, high-quality service delivery across ...

Overview We are seeking to fill the role of Client Relations Department Manager. The ideal ... senior management meetings/discussions as needed. • Participate in and coach/assist team with ...

We are seeking a Client Relationship Manager to oversee client relationships, lead daily operations, and ensure consistent, high-quality service delivery. This role is responsible for managing a team ...

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Ability to thrive in a fast-paced environment and manage multiple priorities. * Commitment to delivering exceptional client and employee experiences. Company Description The professional staffing ...

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Sr Client Relations Manager information

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$45K

$102.8K

$121.5K

How much do sr client relations manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for sr client relations manager in the United States is $102,833.00, according to ZipRecruiter salary data. Most workers in this role earn between $83,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What are some typical challenges a Sr Client Relations Manager faces when managing multiple high-profile accounts?

A Sr Client Relations Manager often juggles multiple high-profile accounts, which can present challenges such as balancing competing client priorities, maintaining strong communication across various stakeholders, and proactively resolving issues before they escalate. Navigating complex client expectations while ensuring consistent service delivery requires strong organizational skills and the ability to adapt quickly. Building trust and demonstrating value to each client, even during challenging situations, is key to long-term relationship success in this role.

What is the difference between Sr Client Relations Manager vs Client Relations Specialist?

AspectSr Client Relations ManagerClient Relations Specialist
Required CredentialsBachelor's degree, experience in client management, strong communication skillsBachelor's degree, customer service experience, communication skills
Work EnvironmentCorporate offices, client-facing roles, team managementCustomer service centers, client support teams, direct interaction with clients
Employer & Industry UsageFinancial services, tech, consulting firmsRetail, hospitality, healthcare sectors
Search & Comparison IntentUnderstanding senior client management roles, career progressionEntry-level client support, role clarification

The main difference between a Sr Client Relations Manager and a Client Relations Specialist lies in experience, responsibilities, and seniority. The manager oversees client relationships at a strategic level, often managing teams and complex accounts, while the specialist handles direct client interactions and support. Both roles require strong communication skills and industry knowledge, but the manager position typically demands more experience and leadership responsibilities.

What are the key skills and qualifications needed to thrive as a Sr Client Relations Manager?

To thrive as a Sr Client Relations Manager, you need expertise in account management, relationship building, and a strong understanding of your industry, often backed by a relevant bachelor’s degree and several years of client-facing experience. Familiarity with CRM systems like Salesforce, project management tools, and data analysis software is typically required. Excellent communication, negotiation, and problem-solving skills help you foster trust and resolve issues efficiently. These competencies are essential for maintaining long-term client satisfaction, driving business growth, and ensuring seamless service delivery.

What does a Sr Client Relations Manager do?

A Sr Client Relations Manager is responsible for maintaining and strengthening relationships with key clients, ensuring their needs are met and expectations exceeded. They act as the main point of contact between the client and the company, addressing concerns, providing solutions, and seeking opportunities to expand business with existing clients. This role often involves strategic planning, client account management, and collaborating with internal teams to deliver excellent service. Senior client relations managers also analyze client feedback to improve products or services and drive client satisfaction and retention.
More about Sr Client Relations Manager jobs
What cities are hiring for Sr Client Relations Manager jobs? Cities with the most Sr Client Relations Manager job openings:
What states have the most Sr Client Relations Manager jobs? States with the most job openings for Sr Client Relations Manager jobs include:
Infographic showing various Sr Client Relations Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 12% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $102,833 per year, or $49.4 per hour.

Client Relations Manager - Remote

AllOne Health

Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago


Job description

AllOne Health is in the business of care; and service is what matters most.
As a leader in workplace behavioral health, we've proven that a company's success is directly linked to the health and well-being of their employees.
By joining our team, you will make a difference in the lives of our clients and their communities. The meaningful work that we do includes counseling, providing work-life resources, wellness and more through our Employee Assistance Programs (EAP).
We are currently seeking a Client Relations Manager to work remotely. This is a full-time, exempt position.
Position Summary:
The Client Relations Manager - Small Group serves as the primary point of contact for organizational clients, ensuring the successful delivery of Employee Assistance Program (EAP) services. This role focuses on managing client relationships, ensuring program satisfaction, and supporting the effective implementation of EAP solutions. The Client Relations Manager-Small Group partners with internal teams and collaborates with external stakeholders to drive client engagement, program utilization, and service excellence.
What You'll Do:
Client Relationship Management
  • Works collaboratively to serve as the liaison between the organization and a substantial number of EAP client accounts.
  • Builds and proactively maintains relationships with client HR teams, leadership, and stakeholders, while balancing engagement with productivity.
  • Collaborates with team members to learn about individual clients and strategizes together to conduct regular communications and support for the client group.
  • Assesses any special needs or requirements of specific clients and works collaboratively to adjust programming accordingly and ensure satisfaction with EAP services.
  • Performs in the context of a team of Client Relations Managers supporting the transactional and performance-specific needs of organizational clients.
  • Available to be on-call after-hours as part of a shared rotation

Program Implementation, Strategic Development, & Ongoing Support
  • Coordinates the onboarding process for new clients, including service delivery setup, training, and communication plans.
  • Collaborates with internal teams to provide standard offerings while working to align client-specific goals and organizational culture within the scope of the EAP.
  • Manages accounts with efficiency, ensuring fundamental access to all EAP services for members, and promotional assets are available to HR and Benefits managers.
  • Provides ongoing support to customer points of contact, addressing inquiries, concerns, or escalations promptly and effectively.

Engagement & Utilization
  • Develops and executes engagement strategies to promote EAP awareness and utilization among client employees.
  • Coordinates the delivery of presentations, webinars, and training sessions to employees and management on available EAP services and wellness topics.

What You'll Need:
  • Bachelor's degree in business, Human Resources, Social Work, Psychology, or a related field.
  • 3+ years of experience in account management, client services, or a related role, ideally within an EAP, health and wellness, or human services industry.
  • Strong interpersonal and relationship-building skills.
  • Excellent verbal and written communication, including presentation and public speaking abilities.
  • Analytical skills to interpret utilization data and develop actionable insights.
  • Proficiency in project management, multitasking, and meeting deadlines.
  • Familiarity with mental health, wellness, and organizational behavior concepts is a plus.

Company Perks:
  • We don't want you to wait - Immediate medical (Blue Cross/Blue Shield), dental, and vision insurance is available
  • Self-Care is a top priority - We offer desirable work schedules and a generous amount of Paid Time Off
  • Thinking about your future? - We have a 401(k)-retirement program with a company match
  • Of course, we know that life happens - Employee Assistance Program (EAP) benefits are available to you and your family
  • ...and many more!

AllOne Health is an AA/EO employer and actively seeks candidates from diverse backgrounds
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.