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Client Relations Lead Jobs (NOW HIRING)

We are seeking a service-driven and hands-on Client Relations & Facilities Supervisor to oversee ... Lead by example, providing hands-on support while coaching and developing team members * Act as the ...

Overview The Director, Client Relations will be responsible for developing and executing a ... This role will lead efforts to design, build, and implement a comprehensive employer/client ...

This is a unique opportunity to shape client relations & business development for an industry ... Lead strategic Quarterly Business Reviews (QBRs) with impact-driven insights. * Identify white ...

This is a unique opportunity to shape client relations & business development for an industry ... Lead strategic Quarterly Business Reviews (QBRs) with impact-driven insights. * Identify white ...

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Job title Client Relations Coordinator Reports to Sr. VP of Client Relations Responsibilities ... Company Description ZP is the largest lead generation network in financial services throughout the ...

The Client Relations Director at Opensity Solutions is responsible for leading client relationships ... Lead overall client relationship strategy for assigned accounts, ensuring strong engagement and ...

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Client Relations Lead information

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$29K

$57.4K

$98K

How much do client relations lead jobs pay per year?

As of May 30, 2026, the average yearly pay for client relations lead in the United States is $57,383.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,500.00 and $65,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Relations Lead, and why are they important?

To excel as a Client Relations Lead, you need strong interpersonal skills, account management experience, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM software, project management tools, and data analysis systems is typically required. Exceptional problem-solving, negotiation, and communication skills help you build trust and effectively address client needs. These abilities are crucial for maintaining long-term client satisfaction and driving business growth.

How does a Client Relations Lead typically collaborate with internal teams to address client needs?

A Client Relations Lead works closely with various internal teams, such as sales, product development, customer support, and marketing, to ensure client needs are met promptly and effectively. They act as the main point of contact for clients, gathering feedback and communicating client expectations to relevant departments. This often involves organizing regular meetings, creating client briefs, and facilitating cross-functional discussions to deliver tailored solutions. Collaboration is key, and the ability to manage multiple stakeholders while maintaining strong relationships is essential for success in this role.

What does a Client Relations Lead do?

A Client Relations Lead is responsible for managing and nurturing relationships between a company and its clients. They act as the main point of contact, ensuring client needs are met and addressing any concerns or issues that arise. This role often involves coordinating with internal teams to deliver solutions, maintaining client satisfaction, and seeking opportunities to grow business with existing clients. Strong communication, problem-solving, and organizational skills are essential for success in this position.

What is a client relationship lead?

A client relationship lead is a professional responsible for managing and strengthening relationships with clients to ensure satisfaction and retention. They often coordinate communication, address client needs, and work closely with sales and support teams to improve service quality. Strong communication skills and understanding of client needs are essential for this role.

What is the difference between Client Relations Lead vs Customer Service Manager?

AspectClient Relations LeadCustomer Service Manager
Required CredentialsBachelor's degree, experience in client managementBachelor's degree, experience in customer support
Work EnvironmentClient-facing roles, strategic planningSupport centers, team management
Employer & Industry UsageMarketing, consulting, financeRetail, telecom, hospitality
Search & Comparison IntentUnderstanding client relationship rolesCustomer support roles comparison

While both roles focus on customer interaction, the Client Relations Lead emphasizes building strategic, long-term relationships with clients, often involving account management and business development. The Customer Service Manager typically oversees support teams, handling day-to-day customer inquiries and ensuring satisfaction. The roles differ mainly in scope and focus but share a foundation in client/customer interaction and require similar credentials.

More about Client Relations Lead jobs
Infographic showing various Client Relations Lead job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, and 3% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $57,383 per year, or $27.6 per hour.

Client Relations Supervisor

K2services

New York, NY

Full-time

Posted 12 days ago


Job description

Ourmissionis to providemodernized technology platforms,elevated technology support, andvaluable insights, empoweringour clientsto excel inwhat they do best.

We are seeking a service-driven and hands-on Client Relations & Facilities Supervisor to oversee front-of-house operations, including reception, concierge services, hospitality, and facilities coordination. This role is ideal for a proactive leader who thrives in a highly visible environment and takes pride in delivering a seamless, high-touch experience.

Key Responsibilities:

  • Supervise and support a small team of approximately 4 employees across reception, concierge, hospitality, and facilities functions

  • Oversee daily front-of-house operations, ensuring a polished, welcoming, and professional environment

  • Lead by example, providing hands-on support while coaching and developing team members

  • Act as the primary point of contact for client and guest inquiries, ensuring prompt and effective resolution

  • Build and maintain strong relationships with clients and internal stakeholders

  • Coordinate facilities operations, including vendor management, office upkeep, and workspace readiness

  • Identify opportunities to enhance service delivery and improve operational efficiency

Qualifications:

  • Experience overseeing reception, concierge, hospitality, or facilities operations in a corporate or client-facing environment

  • Prior experience managing or mentoring a small team preferred

  • Strong communication and interpersonal skills with a client-first mindset

  • Highly organized with the ability to multitask and adapt to evolving needs

  • Professional, detail-oriented, and solutions-focused

Reporting Structure:
This role manages a small team of approximately 4 employees and reports to the Client Relations Manager or Client Relations Director.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, origin, disability, or military status.