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Client Relations Lead Jobs (NOW HIRING)

Opensity Solutions

CLIENT RELATIONS MANAGER

Richmond, VA · On-site

$75K/yr

Client Relations Manager We are seeking a highly organized and service-driven Client Relations ... Lead daily operations across mail, hospitality, facilities, and vendor services, ensuring seamless ...

UHA

Client Relations Consultant I

Honolulu, HI · On-site

... Lead renewal discussions and explain premium changes, utilization trends, and plan performance • ... client relations, or sales experience • Strong communication, presentation, and relationship ...

Opensity Solutions

Client Relations Manager

New York, NY · On-site

$120K - $140K/yr

... Relations Director (CRD) in New York, the Manager serves as the day-to-day ambassador of the client ... Lead, mentor, and inspire a team of corporate receptionists to deliver genuine, anticipatory ...

K2services

Client Relations Manager

New York, NY

$120K - $140K/yr

Reporting to the Client Relations Director (CRD) in New York, the Manager serves as the day-to-day ... Lead, mentor, and inspire a team of corporate receptionists to deliver genuine, anticipatory ...

Tidewater Consulting

Client Relations Trainee

Woodstock, GA · On-site

$36K - $45K/yr

Customer service inquiries/questions and client acquisitions * Creating positive experiences that ... Ability to lead by example and maintain company standards * Student mentality with an ...

Ernest

Director of Client Relations

Houston, TX

As we continue to grow, we're looking for a Director of Client Relations to lead from the front. This is more than a sales leadership role, it's about building deep relationships, championing a high ...

Ernest

Director of Client Relations

Dallas, TX · On-site

As we continue to grow, we're looking for a Director of Client Relations to lead from the front. This is more than a sales leadership role-it's about building deep relationships, championing a high ...

Ernest

Director of Client Relations

Fontana, CA · On-site

As we continue to grow, we're looking for a Director of Client Relations to lead from the front. This is more than a sales leadership role, it's about building deep relationships, championing a high ...

Ernest

Director of Client Relations

Reno, NV

As we continue to grow, we're looking for a Director of Client Relations to lead from the front. This is more than a sales leadership role, it's about building deep relationships, championing a high ...

Ernest

Director of Client Relations

San Antonio, TX

As we continue to grow, we're looking for a Director of Client Relations to lead from the front. This is more than a sales leadership role, it's about building deep relationships, championing a high ...

K2services

Client Relations Manager

New York, NY

Serve as the visible leader of hospitality and client relations in the workplace, greeting ... Proven ability to lead, motivate, and coach service teams with professionalism and empathy.

Ernest

Director of Client Relations

Houston, TX · On-site

Director of Client Relations (aka Director of Sales) Location: Houston, TX Sales Territory: Local ... Lead and Develop a Territory Sales Team * Motivate and manage a team of B2B Client Relationship ...

Ernest

Director of Client Relations

Dallas, TX · On-site

Director of Client Relations (aka Director of Sales) Location: Dallas, TX Sales Territory: Local ... Lead and Develop a Territory Sales Team * Motivate and manage a team of B2B Client Relationship ...

Opaa!

Client Relations Specialist

Jefferson City, MO · On-site

The Client Relations Specialist drives Opaa!'s growth by securing new business, expanding existing ... Lead the creation of high-impact, client-facing presentations and materials * Translate data and ...

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All JobsClient Relations Lead Jobs

Client Relations Lead information

See salary details

$29K

$57.4K

$98K

How much do client relations lead jobs pay per year?

As of Jul 11, 2026, the average yearly pay for client relations lead in the United States is $57,383.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,500.00 and $65,000.00 per year, depending on experience, location, and employer.

What is the difference between Client Relations Lead vs Customer Service Manager?

AspectClient Relations LeadCustomer Service Manager
Required CredentialsBachelor's degree, experience in client managementBachelor's degree, experience in customer support
Work EnvironmentClient-facing roles, strategic planningSupport centers, team management
Employer & Industry UsageMarketing, consulting, financeRetail, telecom, hospitality
Search & Comparison IntentUnderstanding client relationship rolesCustomer support roles comparison

While both roles focus on customer interaction, the Client Relations Lead emphasizes building strategic, long-term relationships with clients, often involving account management and business development. The Customer Service Manager typically oversees support teams, handling day-to-day customer inquiries and ensuring satisfaction. The roles differ mainly in scope and focus but share a foundation in client/customer interaction and require similar credentials.

What does a Client Relations Lead do?

A Client Relations Lead is responsible for managing and nurturing relationships between a company and its clients. They act as the main point of contact, ensuring client needs are met and addressing any concerns or issues that arise. This role often involves coordinating with internal teams to deliver solutions, maintaining client satisfaction, and seeking opportunities to grow business with existing clients. Strong communication, problem-solving, and organizational skills are essential for success in this position.

How does a Client Relations Lead typically collaborate with internal teams to address client needs?

A Client Relations Lead works closely with various internal teams, such as sales, product development, customer support, and marketing, to ensure client needs are met promptly and effectively. They act as the main point of contact for clients, gathering feedback and communicating client expectations to relevant departments. This often involves organizing regular meetings, creating client briefs, and facilitating cross-functional discussions to deliver tailored solutions. Collaboration is key, and the ability to manage multiple stakeholders while maintaining strong relationships is essential for success in this role.

What are the key skills and qualifications needed to thrive as a Client Relations Lead, and why are they important?

To excel as a Client Relations Lead, you need strong interpersonal skills, account management experience, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM software, project management tools, and data analysis systems is typically required. Exceptional problem-solving, negotiation, and communication skills help you build trust and effectively address client needs. These abilities are crucial for maintaining long-term client satisfaction and driving business growth.
More about Client Relations Lead jobs
What job categories do people searching Client Relations Lead jobs look for? The top searched job categories for Client Relations Lead jobs are:
Client Relations Lead jobs near you
Infographic showing various Client Relations Lead job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 11% Part Time, and 5% Contract. Highlights an 76% Physical, 2% Hybrid, and 22% Remote job distribution, with an average salary of $57,383 per year, or $27.6 per hour.

CLIENT RELATIONS MANAGER

Opensity Solutions

Richmond, VA • On-site

$75K/yr

Full-time

Posted 15 days ago

Job description

Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.
Client Relations Manager
We are seeking a highly organized and service-driven Client Relations Manager to lead day-to-day workplace operations and deliver an exceptional client and employee experience. This role oversees office services including mail, hospitality, facilities, and vendor management, while driving operational excellence, project execution, and continuous improvement.
Compensation: $75,000 annually
Key Responsibilities:
  • Lead daily operations across mail, hospitality, facilities, and vendor services, ensuring seamless service delivery
  • Serve as the primary escalation point for service issues; develop and execute resolution plans
  • Maintain and optimize operational playbooks, procedures, and service standards
  • Manage hiring, onboarding, and training of team members
  • Oversee project timelines, milestones, and deliverables, ensuring on-time execution
  • Conduct audits across service lines and provide coaching to enhance performance

Move & Project Management:
  • Coordinate office moves and reconfigurations, partnering with vendors, IT, and internal stakeholders
  • Manage logistics, budgets, timelines, and communications for projects involving multiple vendors
  • Provide hands-on onsite support during moves and ensure post-move readiness and functionality

Vendor & Records Management:
  • Manage vendor relationships, including storage, retrieval, and document destruction services
  • Oversee contracts, service quality, and performance expectations

Communication & Change Management:
  • Act as the central point of contact for workplace initiatives and moves
  • Deliver clear, consistent updates to leadership and staff
  • Drive engagement and adoption of workplace changes

Space & Facilities Management:
  • Optimize space utilization and resolve space-related challenges
  • Identify maintenance needs, upgrades, and cost-saving opportunities
  • Ensure quality assurance across workplace operations and user experience

Qualifications:
  • Proven experience in office services, workplace operations, or similar function in a corporate setting
  • Strong project management and vendor coordination skills
  • Ability to remain composed and solutions-oriented in fast-paced environments
  • Excellent communication and leadership capabilities
  • Detail-oriented with a focus on continuous improvement and service excellence

#LI-KB1
Opensity is an Equal Opportunity Employer.
We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.
Employment decisions at Opensity are based on qualifications, merit, and business needs. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, training, discipline, and termination.
Opensity is committed to providing reasonable accommodations for qualified individuals with disabilities, for pregnancy related conditions, and for sincerely held religious beliefs, in accordance with applicable law. We do not tolerate retaliation against individuals who raise concerns or participate in an investigation related to equal employment opportunity.

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