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Spa Receptionist Jobs in Ohio (NOW HIRING)

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Spa Coordinator

Mentor, OH · On-site

$13.50 - $16/hr

Purpose The Spa Coordinator is responsible for overseeing the day-to-day flow and operations of the spa while providing exceptional guest service and supporting Spa Technicians. This position ensures ...

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Spa Coordinator

OH · On-site

$14.50 - $17.50/hr

Receives spa guests, issues lockers, towels, sandals, robes, and ties that fit the needs of the client Explain to guests how to get prepared for their scheduled service Books appointments for future ...

Woodhouse Spas

Spa Concierge

Rocky River, OH · On-site

$15 - $17/hr

The Woodhouse Day Spa in will soon be opening in Rocky River and is currently hiring Spa Concierges for both full-time and part-time positions! Want to work at America's BEST day spa? Ready to do ...

Woodhouse Spas

Spa Concierge

Cleveland, OH · On-site

$13.50 - $16.75/hr

Want to work at America's BEST day spa? Ready to do what you love? Ready to make a difference and be an important part of our Team? Come join The Woodhouse Day Spa who has once again been voted ...

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Spa Receptionist information

See Ohio salary details

$9

$13

$17

How much do spa receptionist jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for spa receptionist in Ohio is $13.86, according to ZipRecruiter salary data. Most workers in this role earn between $12.36 and $15.29 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a spa receptionist, and why are they important?

To thrive as a Spa Receptionist, you need strong customer service skills, organizational abilities, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with scheduling software, point-of-sale systems, and phone systems is typically required. Exceptional communication, professionalism, and the ability to remain calm under pressure help create a welcoming environment for clients. These skills are crucial for ensuring efficient spa operations, positive guest experiences, and smooth coordination among staff.

What is a spa receptionist?

Spa Receptionists are front-desk professionals responsible for greeting clients, managing appointments, answering inquiries, and ensuring a smooth and welcoming experience at a spa. They handle administrative tasks such as scheduling, billing, and maintaining client records. Spa Receptionists also coordinate with therapists and other staff to ensure services run efficiently and clients' needs are met throughout their visit.

What does a spa receptionist do?

A spa receptionist performs administrative, clerical, and customer service duties at a spa. As a spa receptionist, your responsibilities include scheduling appointments for clients, greeting them at the front desk when they arrive at the spa, checking them in, and providing them with any information they need while they wait. In this role, you are responsible for keeping records of each client, billing clients, answering phones, and maintaining inventory at the spa. You place orders for products and stock the spa with supplies. You also keep other spa workers informed about customer needs.

What are some common challenges faced by spa receptionists, and how can they be managed?

Spa Receptionists often navigate busy periods where appointments overlap, requiring excellent multitasking and organizational skills. Managing client expectations, especially during peak times or when handling last-minute cancellations, can also be challenging. Building strong communication skills, staying calm under pressure, and becoming proficient in scheduling software are key strategies for success. Additionally, collaborating closely with therapists and management helps ensure smooth operations and a positive client experience.

What is the difference between Spa Receptionist vs Massage Therapist?

AspectSpa ReceptionistMassage Therapist
CredentialsNone required, customer service skillsLicensed or certified massage therapy license
Work EnvironmentFront desk, customer service, schedulingProviding massage services in treatment rooms
Employer & IndustrySpa, wellness centers, hotelsSpa, wellness clinics, health centers
Search & Comparison IntentCustomer service, front desk rolesTherapeutic services, health & wellness

The main difference is that a Spa Receptionist handles front desk duties, scheduling, and customer service, while a Massage Therapist provides therapeutic massage services and requires licensing. Both roles are essential in spa settings but serve different functions within the industry.

How to get a job as a receptionist at a spa?

To become a receptionist at a spa, candidates should have strong customer service skills, basic computer proficiency, and a professional appearance. Relevant experience in hospitality or administrative roles can be beneficial, and some spas may require a high school diploma or equivalent. Applying directly to spa businesses or through online job portals is common practice.

Is being a receptionist spa hard?

Being a spa receptionist involves managing appointments, greeting clients, and handling phone and administrative tasks, which can require good communication and organizational skills. The job typically involves a fast-paced environment and attention to detail but is generally considered manageable with proper training and experience.

Is being a spa receptionist hard?

Being a spa receptionist involves managing customer appointments, handling phone and front desk duties, and providing good customer service. The job can be physically demanding and requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment. Experience with scheduling software and a professional demeanor are often beneficial.

What does a receptionist spa do at a spa?

A receptionist spa is responsible for greeting clients, scheduling appointments, managing phone and email inquiries, and handling payments. They ensure smooth front-desk operations and provide customer service in a spa environment, often using booking software and maintaining a professional appearance.
More about Spa Receptionist jobs

What are the most commonly searched types of Spa Receptionist jobs in Ohio?

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Spa Receptionist jobs near you
Infographic showing various Spa Receptionist job openings in Ohio as of August 2026, with employment types broken down into 55% Full Time, and 45% Part Time. Highlights an 100% In-person job distribution, with an average salary of $28,827 per year, or $13.9 per hour.

Spa Associate

Hand and Stone Massage and Facial Spa

Reynoldsburg, OH • On-site

$12 - $15/hr

Part-time

Medical, Retirement, PTO

Re-posted yesterday

Key responsibilities

  • Meet membership sales goals.

  • Provide excellent customer service to members and guests while building relationships.

  • Answer phones, schedule appointments, and maintain spa cleanliness standards.

Job description

Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry.
Hand and Stone Massage and Facial Spa, located in Reynoldsburg, is seeking a Spa Associate. You are a critical link in ensuring that our 1customers' experience in our spa is nothing other than outstanding!
Do people often refer to you as their "energetic" friend? Are you a passionate individual who is motivated by success? We can teach you everything you need to know about the spa industry - all we need is YOU to bring your excellent customer service skills!
We are open Sunday 10AM-6PM, Monday-Friday 9AM-9PM, Saturday 9AM-8PM
This position is part time.
This position is hourly + commission!
We are hiring people for the position that are available evenings and weekends:
Responsibilities:
  • Meet membership sales goals
  • Detailed knowledge of the menu of services - don't worry, we'll train you!
  • Have excellent customer service to members and guests, while building relationships that last
  • Capable of working flexible hours
  • Effectively communicate sales, promotions, and service options with clients
  • Uphold spa cleanliness standards
  • Bring a positive and energetic attitude
  • Answer phones, schedule appointments, and file documents
  • Perform various other duties as assigned

What's in it for you?
  • Competitive Compensation - hourly wage PLUS commissions PLUS bonuses!
  • Contests - do you want to put your sales skills to the test? See what we have in store!
  • Career Advancement - You have the potential for rapid advancement, including management roles, based on performance.
  • Ongoing Training - We are ALWAYS learning and improving.
  • Positive and Professional Work Environment - We like to have fun and keep work interesting. We hope you do too!
  • Employee Discounts - Who wouldn't want discounts on products, services, AND gift cards?
  • Health Insurance!
  • Paid Time Off after 1 Year of Employment
  • Retirement Plan (Shared Profit Plan)

Job Type: Full-time
Salary: $12.00 - $13.00 per hour
Benefits:
  • Employee discount

Shift:
  • Day shift
  • Evening shift

Weekly day range:
  • Weekend availability

Ability to commute/relocate:
  • Reynoldsburg, OH 43068: Reliably commute or planning to relocate before starting work (Required)

Shift availability:
  • Night Shift (Required)
  • Day Shift (Required)

Work Location: One location
Compensation: $12.00 - $15.00 per hour
At Hand and Stone, Opportunity Knocks
Over 500 locations open across the U.S
We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time...we can provide the perfect fit with FLEXIBLE schedules.
Hand & Stone's focus is on creating an experience that exceeds our guests' expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you'll see that for yourself.
I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.

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