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Spa Director Jobs (NOW HIRING)

Arch Amenities Group

Spa Director

Manchester, VT · On-site

Spa Director Department: Spa Operations Reports to: Regional Manager Job Type: Exempt Arch Amenities Group Wellness-driven. Hospitality-focused. Arch Amenities Group is the leading provider of ...

Career Site

Spa Director

Naperville, IL

Spa Director Department: Spa Operations Reports to: Regional Manager Job Type: Exempt Arch Amenities Group Wellness-driven. Hospitality-focused. Arch Amenities Group is the leading provider of ...

Arch Amenities Group

Spa Director

Philadelphia, PA

Spa Director Department: Spa Operations Reports to: Regional Manager Job Type: Exempt Arch Amenities Group Wellness-driven. Hospitality-focused. Arch Amenities Group is the leading provider of ...

Bella Sante Day Spas

Spa Director

Boston, MA · On-site

We are seeking a Spa Director. In business for over 20 years, our 'Best of Boston' awards span over a decade. We are proud of our numerous awards and accolades as they are a testament to our talented ...

Arch Amenities Group

Spa Director

Naperville, IL · On-site

Spa Director Department: Spa Operations Reports to: Regional Manager Job Type: Exempt Arch Amenities Group Wellness-driven. Hospitality-focused. Arch Amenities Group is the leading provider of ...

The Spa at The Lodge - Sonoma

Spa Director

Sonoma, CA

$85K - $105K/yr

JOB SUMMARY The Spa Director oversees all aspects of a luxury hotel/resort spa, ensuring exceptional guest experiences, financial success, and operational excellence. This strategic role drives ...

California Sun Wellness Spa

Spa Director

Fair Oaks, CA · On-site

$22 - $25/hr

BASE PAY PLUS COMMISSION AND BONUS OPPORTUNITIES THAT PROVIDE OUR AVERAGE SPA DIRECTOR $20-30 PER HOUR! TOP PERFORMERS MAKE EVEN MORE! A welcoming, team-oriented atmosphere Customer service training ...

California Sun Wellness Spa

Spa Director

Sacramento, CA · On-site

$22 - $25/hr

BASE PAY PLUS COMMISSION AND BONUS OPPORTUNITIES THAT PROVIDE OUR AVERAGE SPA DIRECTOR $20-30 PER HOUR! TOP PERFORMERS MAKE EVEN MORE! A welcoming, team-oriented atmosphere Customer service training ...

Career Site

Spa Director

Racine, WI · On-site

Spa Director Department: Spa Operations Reports to: Regional Manager Job Type: Exempt Arch Amenities Group Wellness-driven. Hospitality-focused. Arch Amenities Group is the leading provider of ...

Woodhouse Spas

Experienced Spa Director

Gainesville, VA · On-site

$65K - $80K/yr

We are looking for a visionary Spa Director who combines leadership, sales expertise, operational strategy, and team development to help shape the future of our growing spa. Key Responsibilities As ...

California Sun, Inc

Assistant Spa Director

Folsom, CA · On-site

The ideal candidate will support the Spa Director in managing daily operations, ensuring exceptional guest experiences, and driving business growth. This role requires strong leadership skills, a ...

Foxwoods Resort Casino

Spa Director

Mashantucket, CT · On-site

Two (2) years' experience at a Director, Assistant Director or Operations Manager level required. Must have proven experience at creating a spa environment and experience consistently with a 5 star ...

Marriott International

Spa Director

Miami Beach, FL · On-site

$95K - $125K/yr

... a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job. • Administers the performance appraisal process for direct report managers ...

Foxwoods Resort Casino

Spa Director

Mashantucket, CT · On-site

Two (2) years' experience at a Director, Assistant Director or Operations Manager level required. Must have proven experience at creating a spa environment and experience consistently with a 5 star ...

Marriott

Spa Director

San Francisco, CA · On-site

... Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job. Administers the performance appraisal process for direct report managers.

Marriott

Spa Director

Miami Beach, FL · On-site

... Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job. Administers the performance appraisal process for direct report managers.

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How much do spa director jobs pay per year?

As of Aug 17, 2026, the average yearly pay for spa director in the United States is $54,354.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $61,500.00 per year, depending on experience, location, and employer.

What does a spa director do?

A Spa Director oversees the daily operations of a spa facility, ensuring high-quality service and customer satisfaction. Their responsibilities include managing staff, developing service menus, controlling budgets, and implementing marketing strategies. They also ensure compliance with health and safety regulations and strive to create a relaxing and professional environment for clients. Spa Directors may also be involved in hiring and training employees, handling customer feedback, and maintaining inventory of products and supplies.

What does a spa director do?

A spa director oversees the daily administrative operations of a spa or other wellness facility at a hotel, casino, luxury resort. Your duties include helping clients or guests find the right type of recreation or treatment program, scheduling appointments for clients, hiring and training new staff, and ensuring that facilities and programs meet customer standards. You also plan long-term changes to the program, such as installing new facilities, developing new wellness programs, and expanding the list of services you offer clients.

What are some common challenges spa directors face when managing both staff and guest expectations?

Spa Directors often balance the needs of a diverse team while ensuring exceptional guest experiences. One common challenge is coordinating schedules and maintaining high morale among therapists and support staff, especially during peak business periods. Additionally, Spa Directors must handle guest feedback professionally, quickly resolving issues to maintain a positive reputation. Navigating these challenges requires strong communication, leadership, and conflict-resolution skills, as well as the ability to adapt to evolving guest preferences and industry trends.

What are the key skills and qualifications needed to thrive as a spa director, and why are they important?

To thrive as a Spa Director, you need strong management skills, experience in hospitality or wellness, and typically a background in business administration or a related field. Familiarity with spa management software, scheduling systems, and knowledge of health and safety regulations are essential. Exceptional leadership, customer service, and communication skills help in motivating teams and ensuring an exceptional client experience. These abilities are vital for maintaining operational excellence, client satisfaction, and the overall profitability of the spa.

What is the difference between Spa Director vs Spa Manager?

AspectSpa DirectorSpa Manager
ResponsibilitiesOversees entire spa operations, strategic planning, staff management, budgeting, and guest experienceManages daily spa services, supervises staff, handles client bookings, and ensures service quality
CredentialsTypically requires relevant certifications, management experience, and industry knowledgeRequires cosmetology or massage therapy licenses, customer service skills, and some management experience
Work EnvironmentExecutive setting within resorts, hotels, or wellness centersFrontline management within spa facilities, often in hotels or standalone spas

The main difference between a Spa Director and a Spa Manager lies in scope and responsibilities. The Spa Director oversees the entire spa operation, focusing on strategic growth and overall guest experience, while the Spa Manager handles daily operations and staff supervision. Both roles require relevant industry credentials, but the Director's role is more strategic and managerial, often in larger or more complex spa settings.

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Spa Director jobs near you
Infographic showing various Spa Director job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, 1% Temporary, and 1% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $54,354 per year, or $26.1 per hour.

Spa Director

Arch Amenities Group

Manchester, VT • On-site

Full-time

Re-posted 29 days ago

Arch Amenities Group rating

6.3

Company rating: 6.3 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Job Title: Spa Director
Department: Spa Operations
Reports to: Regional Manager
Job Type: Exempt
Arch Amenities Group
Wellness-driven. Hospitality-focused.
Arch Amenities Group is the leading provider of amenity management, consulting, and wellness services for commercial real estate, residential communities, and hospitality properties. Formed through the strategic acquisition of top hospitality and wellness-led providers, Arch brings together decades of experience and forward-thinking innovation to deliver unmatched lifestyle and hospitality experiences.
We partner with owners, operators, and developers to transform spas, fitness centers, meeting and event spaces, pools, clubs, and residential amenities into vibrant destinations that foster connection, wellness, and belonging. Our mission is to create spaces where people thrive.
With a North American footprint, a diverse client portfolio, and a highly trained service team, we help properties unlock the full potential of their amenity spaces by improving satisfaction, increasing retention, and driving ROI through thoughtful programming, operational excellence, and seamless service.
The Arch in our name reflects the connections we build between people and spaces, guests and experiences, and teams and technology. Everything we do is designed to create lasting value and measurable impact.
If you're looking to grow with an organization that leads in hospitality, wellness, and lifestyle services, Arch is a place to do what you love and build a career with purpose. Join the team shaping the future of the amenity experience.
Job Summary:
The Spa Director is responsible for the overall operation, leadership, and profitability of the spa and wellness facility. This includes overseeing day-to-day operations, team leadership, guest satisfaction, service standards, budgeting, marketing, and business development. The Spa Director ensures a high-quality experience for guests while maintaining a motivated, professional, and service-focused team.
Key Responsibilities:
Leadership & Operations:
  • Manage all aspects of spa operations including scheduling, treatment protocols, retail sales, guest experience, and cleanliness standards.
  • Lead, hire, train, and develop a team of therapists, front desk staff, and spa attendants.
  • Ensure all services meet or exceed industry standards and client expectations.
  • Maintain inventory of products, supplies, and equipment; manage purchasing and vendor relationships.
  • Ensure compliance with all health, safety, and hygiene regulations.
  • Ensure we are in compliance of all permits/licensing of location
  • Ensure your massage therapists licenses are up-to-date

Financial Management:
  • Develop and manage the annual spa budget including revenue targets, expense control, and profitability.
  • Monitor daily, weekly, and monthly financial performance; take corrective action as needed to meet goals.
  • Analyze service and retail sales to develop pricing strategies, promotions, and upselling initiatives.

Guest Experience & Service Standards:
  • Uphold and elevate the guest experience through service excellence, consistency, and personalized offerings.
  • Handle guest feedback and resolve issues in a timely, professional manner.
  • Oversee guest satisfaction metrics and implement service improvement plans as needed.

Strategic Planning & Marketing:
  • Develop and implement marketing campaigns, seasonal promotions, and special events to drive business.
  • Collaborate with hotel/resort marketing teams (if applicable) to align branding and increase visibility.
  • Identify trends and new opportunities in spa and wellness services.

Qualifications:
Education & Experience:
  • Bachelor's degree in Hospitality, Business, or related field preferred.
  • 5+ years of progressive leadership experience in spa, wellness, or hospitality operations.
  • Proven track record of leading high-performing teams and delivering strong financial results.

Skills & Competencies:
  • Strong leadership, coaching, and team development skills.
  • Exceptional customer service and interpersonal skills.
  • Financial acumen, with experience managing budgets and P&L.
  • Proficiency in spa booking and POS systems (e.g., Mindbody, Booker, SpaSoft).
  • Knowledge of spa modalities, wellness trends, and retail merchandising.

Physical Requirements:
  • Ability to stand for extended periods.
  • Ability to perform physical work including bending, lifting, and repetitive hand and arm movements.
  • Must be able to lift up to 25 pounds.

Work Environment:
  • Work is performed in a spa, clinic, or wellness center environment with occasional exposure to oils, lotions, and low lighting.
  • Require evening, weekend, and holiday hours depending on client scheduling.

Essential Function
Seldom
Occasionally
Frequently
Stationary Position -- Sitting or Standing
X
Active Position -- Walking, jogging, running
X
Use of hands/fingers -- Operate, Use, Inspect, Place, Detect, Position, Prepare, activate
X
Climb/Balance -- Stairs, ladders, ropes, equipment, beams
X
Stoop/kneel/crouch or crawl -- Position self, move
X
Talk/hear -- communicate, detect, converse with, discern, convey, express oneself, exchange information
X
See -- Detect, determine, perceive, identify, recognize, judge, observe, inspect, estimate, assess
X
Carry weight, lift -- Move, transport, position, put, install, remove -- 50 lbs or less
X
Carry weight, lift -- Move, transport, position, put, install, remove -- 50 lbs or more
X
Exposure to -- Exposed, work around, chemicals, odors, smells, noise, indoors or outdoors, heat, cool.
X
DISCLAIMER
The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodation will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Job descriptions typically change over time as requirements and employee skill levels change. Supervisors may revise and/or add duties to reflect these changes. The Employer retains the right to change or assign other duties to this position.
Arch Amenities Group, LLC is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. Arch Amenities Group, LLC is also committed to working with and providing reasonable accommodation to individuals with disabilities. Please let your recruiter know if you need accommodation at any point during the interview process.

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