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Software Troubleshooting Jobs (NOW HIRING)

Horiba Instruments

Software Engineer III

Piscataway, NJ · On-site

$105K - $135K/yr

Troubleshoot, debug, and resolve software defects and performance issues. * Collaborate with hardware and systems engineering teams to integrate software with electronic devices and subsystems.

New

MANTECH

CNO Python Software Engineer

Hanover, MD · On-site

Debug, troubleshoot, and modify software, and assist with developing and executing test procedures. * Write and review software and system documentation * Coordinating and performing software ...

MANTECH

CNO Python Software Engineer

Hanover, MD · On-site

Debug, troubleshoot, and modify software, and assist with developing and executing test procedures. * Write and review software and system documentation * Coordinating and performing software ...

Surescripts

Senior Software Engineer

Minneapolis, MN · On-site +1

$127K - $168K/yr

Job Summary Design, develop, assess, and troubleshoot software applications in an Agile environment for the one of the nation's largest and most trusted healthcare information network. Collaborate ...

Surescripts

Senior Software Engineer

Minneapolis, MN · On-site

$127K - $168K/yr

Job Summary Design, develop, assess, and troubleshoot software applications in an Agile environment for the one of the nation's largest and most trusted healthcare information network. Collaborate ...

Applied Materials

Software Engineer

Santa Clara, CA · On-site

$179K - $246K/yr

Troubleshoot a wide range of complex, difficult software problems; perform tests on code and enhancements Minimum Qualifications: * Bachelor's degree in Computer Science, Electrical Engineering ...

Amat

Software Engineer

Santa Clara, CA · On-site

$179K - $246K/yr

Troubleshoot a wide range of complex, difficult software problems; perform tests on code and enhancements Minimum Qualifications: * Bachelor's degree in Computer Science, Electrical Engineering ...

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How much do software troubleshooting jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for software troubleshooting in the United States is $33.84, according to ZipRecruiter salary data. Most workers in this role earn between $21.88 and $44.95 per hour, depending on experience, location, and employer.

What is software troubleshooting?

A Software Troubleshooting job involves diagnosing, analyzing, and resolving software-related issues for users or systems. Professionals in this role identify bugs, compatibility problems, performance issues, and software failures. They use debugging tools, logs, and technical knowledge to find solutions and improve software functionality. Strong problem-solving skills and knowledge of programming, operating systems, and software applications are essential. This role is common in IT support, software development, and system administration fields.

What are the key skills and qualifications needed to thrive in software troubleshooting?

To excel in Software Troubleshooting, you need strong analytical thinking, problem-solving abilities, and a solid understanding of software systems or programming, often supported by a relevant degree or technical certifications. Familiarity with diagnostic tools, debugging software, operating systems, and ticketing systems like Jira or ServiceNow is commonly required. Excellent communication, patience, and teamwork skills help professionals clearly explain issues and collaborate with development or IT teams. These abilities are crucial for efficiently identifying and resolving software problems while minimizing disruption for users and organizations.

What are some common challenges faced in software troubleshooting?

One of the main challenges in Software Troubleshooting roles is diagnosing issues that may not have clear or immediately visible causes, often requiring extensive investigation and collaboration with multiple teams. Professionals must also keep pace with frequent software updates and evolving technologies, which can affect troubleshooting methods and require continuous learning. Balancing multiple cases at once while communicating progress with users and stakeholders is a key part of the job. Over time, gaining expertise in these areas provides greater autonomy and the opportunity to take on more complex cases or advance into leadership or specialized technical positions.

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Software Troubleshooting jobs near you
Infographic showing various Software Troubleshooting job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 8% Part Time, and 4% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $70,381 per year, or $33.8 per hour.

Senior Software Engineer/ Software Architect

Penna Lumbermens Mut Ins Co

Philadelphia, PA • On-site

$123K - $168K/yr

Full-time

Re-posted 23 days ago

Job description

Description:

Senior Software Engineer / Software Architect (.NET & Azure)

Advanced technology is shaking up the world of Insurance IT! We are looking for a forward-thinking, innovative technologist to join our team! In this role, you will be instrumental to helping modernize our existing systems and bring transformational new technology to make our business even better than it is. Working for a smaller, collaborative team, you will have the opportunity to design solutions and see them through implementation, teaching us and yourself new ways to solve old problems and embrace exciting opportunities.


The Senior Software Engineer / Software Architect will lead end-to-end application design, development, modernization, and systems integration across our underwriting, billing, and policy administration platforms. This role recommends the solution, leads the design, and works with internal and third-parties for implementation. You will perform both hands-on development and function as a project team development lead.

The ideal candidate brings deep experience across the Microsoft technology stack, building secure, scalable, and maintainable solutions that align with business objectives and compliance standards.

Key Responsibilities

  • Design, build, and maintain full-stack applications using C#, ASP.NET Core and low code solutioning
  • Modernize and support existing web applications, document generation systems, and financial workflows
  • Implement integrations with internal and third-party systems using REST APIs, Azure Functions, Logic Apps, and ETL pipelines
  • Utilize low-code toolsets with Power Automate and Workato for efficient deployments and reusability of solutions
  • Own the data layer, including stored procedures, performance tuning, and BI/reporting support
  • Maintain Azure DevOps CI/CD pipelines and enforce source control best practices
  • Collaborate with business leadership
  • Lead projects with a team of developers including code oversight and review

Qualifications

  • 5–8 years of professional full-stack .NET development experience
  • Proven experience deploying production systems to Azure
  • Strong background in SQL Server, data-driven application design, and enterprise integrations
  • Excellent communication skills and experience working in regulated environments preferred
  • Hands-on software troubleshooting experience.
  • Experience at working both independently and in a team-oriented, collaborative environment is essential.
  • Bachelor’s degree in computer science or related field of study
  • Insurance industry experience is a plus.
  • Low Code solutioning in Power Automate and Workato is a plus

Personal Attributes

· Ability to prioritize and execute tasks in a fast-paced environment is crucial.

· Adept at conducting research into software-related issues and products.

· Must be able to learn, understand, and apply new technologies.

· Customer service skills an asset.

· Highly logical, self motivated and directed.

· Keen attention to quality and detail.

Requirements:


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