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Software Implementation Specialist Jobs in Georgia

InterSources Inc

ServiceNow developer with CMDB

Alpharetta, GA · On-site

$51.25 - $70.50/hr

InterSources Inc is a Certified Diverse Supplier and an Award-Winning Global Software Consultancy ... Specialist, responsible for the design, implementation, and management of the ServiceNow CSDM ...

Harris

At least five years of experience in the field of being a software application consultant/implementation specialist. * Previous training experience in software applications. * Good troubleshooting ...

Harris

At least five years of experience in the field of being a software application consultant/implementation specialist. * Previous training experience in software applications. * Good troubleshooting ...

YO AI Labs

CRM Operations Specialist Remote

Atlanta, GA · Remote

$40 - $100/hr

CRM Operations Specialist Job Type: Contractor Location: Remote Job Overview We are seeking ... Experience supporting software implementations, CRM training, process improvement initiatives, or ...

Metasys

Software Sales Representative

Atlanta, GA · On-site

Proven implementation success with numerous fortune 500 clients 100s of successful projects across ... Additional Information Role: IT Software and Service Sales Specialist Location: Atlanta, GA Job ...

Truist

ServiceNow Product Engineer

Atlanta, GA · On-site

... the software development lifecycle, from requirements refinement and solution design through ... Implementation Specialist (CIS), Certified Application Developer (CAD), and IT framework ...

Accord Technologies Inc.

Sr. ServiceNow Developer

Atlanta, GA · On-site

$52 - $71.50/hr

Title: Sr. ServiceNow Developer Location: Atlanta, GA (Locals needed) Duration: 12 months Position type: W2 contract Required Skills: * Total 10+ years of experience * Deep understanding of  ...

State Farm

Software Engineer (ServiceNow)

Dunwoody, GA · Hybrid

$53.50 - $73.50/hr

... Certified Implementation Specialist certifications • Experience with ITSM, ITAM, ITOM, HRSD, CSM, ITOM, IRM, SPM, or custom apps • Experience with Agile delivery and CI/CD pipelines • ...

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Software Implementation Specialist information

See Georgia salary details

$37.6K

$64.9K

$86.5K

How much do software implementation specialist jobs pay per year?

As of Sep 3, 2026, the average yearly pay for software implementation specialist in Georgia is $64,871.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,800.00 and $76,000.00 per year, depending on experience, location, and employer.

What is a software implementation specialist?

Software Implementation Specialists are professionals responsible for deploying, configuring, and integrating software solutions within an organization. They work closely with clients or internal teams to ensure that new software systems are set up according to business requirements and function smoothly. Their duties often include training users, troubleshooting issues, and providing ongoing support post-implementation. These specialists play a critical role in helping organizations transition efficiently to new technologies while minimizing disruptions.

What skills and qualifications are needed to thrive as a software implementation specialist?

To thrive as a Software Implementation Specialist, you need expertise in software deployment, troubleshooting, and project management, typically supported by a relevant degree in computer science or information technology. Familiarity with CRM/ERP systems, data integration tools, and certifications such as PMP or relevant vendor credentials are often required. Strong communication, problem-solving abilities, and customer service orientation are crucial soft skills for this role. These skills ensure successful software rollouts, effective client support, and seamless collaboration between technical teams and end users.

What are common challenges faced by software implementation specialists during client onboarding, and how can they be managed?

Software Implementation Specialists often encounter challenges such as integrating new software with clients' existing systems, managing varied user expectations, and ensuring smooth data migration. To address these, specialists typically work closely with cross-functional teams, maintain clear communication with clients, and follow structured project management methodologies. Proactive planning, thorough training sessions, and providing ongoing support help ensure a successful onboarding process and client satisfaction.

What is the difference between Software Implementation Specialist vs Software Support Specialist?

AspectSoftware Implementation SpecialistSoftware Support Specialist
Primary RoleDeploys and configures software for clients, ensuring successful implementationProvides ongoing technical support and troubleshooting for existing software
Required SkillsTechnical knowledge, project management, client communicationTechnical troubleshooting, customer service, problem-solving
Work EnvironmentClient sites, project-based, collaborativeHelp desks, remote support, customer service centers
CertificationsOften requires certifications related to specific software or project managementIT support certifications like CompTIA A+ or Microsoft Certified

While both roles involve technical expertise, the Software Implementation Specialist focuses on deploying and configuring new software systems for clients, whereas the Software Support Specialist provides ongoing support and troubleshooting for existing software. The roles differ mainly in their scope and stage of the software lifecycle, but both require strong technical skills and customer interaction.

Is a software implementation specialist a stressful job?

A software implementation specialist can experience stress due to tight project deadlines, technical challenges, and the need for effective communication with clients and team members. The role often requires problem-solving skills, adaptability, and managing multiple tasks simultaneously, which can contribute to a high-pressure environment at times.

What are popular job titles related to Software Implementation Specialist jobs in Georgia?

For Software Implementation Specialist jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Software Implementation Specialist jobs in Georgia look for?

The top searched job categories for Software Implementation Specialist jobs in Georgia are:

What cities in Georgia are hiring for Software Implementation Specialist jobs?

Cities in Georgia with the most Software Implementation Specialist job openings:

What are popular job titles related to Software Implementation Specialist jobs in GA?

For Software Implementation Specialist jobs in GA, the most frequently searched job titles are:

Software Implementation Specialist jobs near you
Infographic showing various Software Implementation Specialist job openings in Georgia as of August 2026, with employment types broken down into 86% Full Time, 10% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $64,871 per year, or $31.2 per hour.

ServiceNow developer with CMDB

InterSources Inc

Alpharetta, GA • On-site

$51.25 - $70.50/hr

Full-time

Re-posted 27 days ago

Job description

Job Summary:
InterSources Inc is a Certified Diverse Supplier and an Award-Winning Global Software Consultancy that offers innovative solutions for Digital Transformations. They are seeking a highly skilled ServiceNow professional to join their team as a CSDM and CMDB Specialist, responsible for the design, implementation, and management of the ServiceNow CSDM framework and CMDB to ensure accurate data for IT service management processes.
Responsibilities:
• Design and implement the ServiceNow CSDM framework to align with organizational goals and objectives.
• Configure and customize the CMDB to accurately represent the configuration items (CIs) and their relationships within the IT environment.
• Develop and maintain data governance processes to ensure the integrity and quality of CSDM and CMDB data.
• Collaborate with stakeholders across IT and the business to understand data requirements and map them to the CSDM and CMDB.
• Define and implement CI classes, attributes, and relationships in accordance with best practices and industry standards.
• Conduct regular audits and assessments of the CSDM and CMDB to identify and remediate data discrepancies and inconsistencies.
• Provide guidance and training to IT staff on CSDM and CMDB concepts, processes, and best practices.
• Work closely with ServiceNow administrators and developers to integrate the CSDM and CMDB with other ServiceNow modules and applications.
• Stay current with ServiceNow platform updates and new features and recommend enhancements to optimize the CSDM and CMDB.
• Participate in cross-functional projects and initiatives to improve IT service delivery and support organizational objectives.
Qualifications:
Required:
• Bachelor's degree in Computer Science, Information Technology, or related field.
• ServiceNow Certified System Administrator (CSA) certification required.
• 8+ years of experience designing, implementing, and managing ServiceNow CSDM and CMDB solutions.
• Proficiency in ServiceNow platform configuration, including workflows, business rules, and UI policies.
• Strong understanding of IT service management (ITSM) processes and best practices, ITIL certification.
• Excellent analytical and problem-solving skills with a keen attention to detail.
• Effective communication and interpersonal skills with the ability to collaborate with stakeholders at all levels of the organization.
Preferred:
• Additional certifications such as Certified Implementation Specialist (CIS) in Service Mapping or Asset Management.
• Experience with data modelling, schema design, and relational databases.
• Project management experience and familiarity with agile methodologies.
Company:
InterSources Inc. solves operational problems where protection, performance, compliance, AI, and workforce capability must work together. Founded in 2007, the company is headquartered in Fremont, USA, with a team of 501-1000 employees. The company is currently Late Stage.
InterSources logo

About InterSources

Sourced by ZipRecruiter

In 2007, Our journey began as pioneers in the realm of technology and security. Since then, InterSources Inc. has evolved into a trusted partner, leading the way in Cloud Security, Cybersecurity, PLG Consulting, Digital Transformation, and Professional Services. With a rich history of excellence and a forward-thinking approach, we continue to secure your digital future and drive innovation. Explore our legacy of success and discover the possibilities that lie ahead.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Fremont, CA, US

Social media

Twitter

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