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Sla Manager Jobs in Florida (NOW HIRING)

SLA Management

Kitchen Manager

Naples, FL · On-site

Become a Kitchen Manager!Are you ready to lead a team, run a kitchen, and feed hundreds of students every day? As a Kitchen Manager, you?ll take ownership of daily operations in a school cafeteria ...

SLA Management

Kitchen Manager

Davenport, FL · On-site

Become a Kitchen Manager!Are you ready to lead a team, run a kitchen, and feed hundreds of students every day? As a Kitchen Manager, you?ll take ownership of daily operations in a school cafeteria ...

SLA Management

Kitchen Manager

Naples, FL · On-site

Become a Kitchen Manager!Are you ready to lead a team, run a kitchen, and feed hundreds of students every day? As a Kitchen Manager, you?ll take ownership of daily operations in a school cafeteria ...

SLA Management

Kitchen Manager

Davenport, FL · On-site

Become a Kitchen Manager!Are you ready to lead a team, run a kitchen, and feed hundreds of students every day? As a Kitchen Manager, you?ll take ownership of daily operations in a school cafeteria ...

ShyftOff

Operations Manager

Tampa, FL · On-site

As an Operations Manager you'll own delivery for assigned campaigns, translating client ... End-to-end campaign delivery : own staffing outcomes, utilization, SLA compliance, margin, and day ...

ShyftOff

Operations Manager

Tampa, FL · On-site

As an Operations Manager you'll own delivery for assigned campaigns, translating client ... End-to-end campaign delivery : own staffing outcomes, utilization, SLA compliance, margin, and day ...

ShyftOff

Operations Manager

Tampa, FL

As an Operations Manager you'll own delivery for assigned campaigns, translating client ... End-to-end campaign delivery : own staffing outcomes, utilization, SLA compliance, margin, and day ...

2 J DATA

Account Manager

Jupiter, FL · On-site

$17 - $22/hr

Account Manager - 2JData (Managed IT Services) ***** This position is in office ***** Jupiter, FL ... SLA * Priority * Skillset * Client impact * Monitor ticket queues to ensure response and resolution ...

2 J DATA

Account Manager

Jupiter, FL · On-site

$17 - $22/hr

Account Manager - 2JData (Managed IT Services) ***** This position is in office ***** Jupiter, FL ... SLA * Priority * Skillset * Client impact * Monitor ticket queues to ensure response and resolution ...

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Sla Manager information

See Florida salary details

$17.5K

$50.4K

$113.9K

How much do sla manager jobs pay per year?

As of Aug 29, 2026, the average yearly pay for sla manager in Florida is $50,355.00, according to ZipRecruiter salary data. Most workers in this role earn between $29,075.00 and $62,134.00 per year, depending on experience, location, and employer.

What is an SLA manager?

SLA Managers are professionals responsible for overseeing and ensuring that Service Level Agreements (SLAs) between service providers and clients are met. They monitor service performance, resolve issues related to service delivery, and work to continuously improve service quality. Their role includes analyzing data, preparing reports, coordinating with multiple departments, and communicating with clients to maintain satisfaction. SLA Managers are crucial in maintaining trust and accountability in business relationships.

How does an SLA manager typically collaborate with technical and business teams to ensure service agreements are met?

An SLA Manager works closely with both technical teams (such as IT support, operations, and engineering) and business stakeholders to monitor, report on, and improve service delivery according to established Service Level Agreements (SLAs). This often involves facilitating regular meetings, reviewing performance metrics, and addressing any service issues proactively. Effective communication and negotiation skills are essential, as the role requires balancing technical capabilities with business expectations. SLA Managers also document processes and escalate unresolved issues to ensure continuous improvement and customer satisfaction.

What are the key skills and qualifications needed to thrive as an SLA manager, and why are they important?

To thrive as an SLA Manager, you need expertise in service level agreement management, IT service management practices, and a relevant degree such as in business or information technology. Proficiency with ITSM tools like ServiceNow or BMC Remedy and certifications such as ITIL are commonly required. Strong soft skills include negotiation, analytical thinking, and effective communication to manage client expectations and resolve service issues. These skills ensure that service delivery meets agreed standards, fosters client satisfaction, and drives continuous improvement in IT operations.

What is the difference between Sla Manager vs Service Delivery Manager?

AspectSLA ManagerService Delivery Manager
Primary FocusManaging Service Level Agreements and ensuring contractual complianceOverseeing overall service delivery and client satisfaction
ResponsibilitiesMonitoring performance metrics, negotiating SLAs, reportingCoordinating teams, managing client relationships, improving service processes
Required SkillsContract management, performance analysis, communicationLeadership, project management, customer service
Work EnvironmentIT and service-based industries, contract-driven settingsIT, telecom, and managed services sectors

While both roles focus on service quality, the SLA Manager primarily manages contractual performance metrics, whereas the Service Delivery Manager oversees the entire service process and client satisfaction. Understanding these distinctions helps organizations assign the right responsibilities and find suitable candidates.

What are popular job titles related to Sla Manager jobs in Florida?

For Sla Manager jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Sla Manager jobs in Florida look for?

The top searched job categories for Sla Manager jobs in Florida are:

What cities in Florida are hiring for Sla Manager jobs?

Cities in Florida with the most Sla Manager job openings:

Sla Manager jobs near you
Infographic showing various Sla Manager job openings in Florida as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $50,355 per year, or $24.2 per hour.

Kitchen Manager

SLA Management

Naples, FL • On-site

Full-time

Posted 17 days ago

SLA Management rating

3.3

Company rating: 3.3 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

68th of 68 rated caterers

Job description

Run the Heart of School Meals ? Become a Kitchen Manager!Are you ready to lead a team, run a kitchen, and feed hundreds of students every day? As a Kitchen Manager, you?ll take ownership of daily operations in a school cafeteria?managing staff, ensuring food safety, and delivering great service. If you have a passion for food, strong organization skills, and leadership experience, this is your chance to make a real impact in your community.Position SummaryThe Kitchen Manager is responsible for the daily food service operations at an assigned school site. This includes overseeing food preparation and service, training kitchen staff, managing inventory, maintaining cleanliness and safety standards, and ensuring compliance with federal, state, and company policies. The role requires both hands-on support and leadership in a fast-paced kitchen environment.Key ResponsibilitiesOversee all food production and service to meet quality, safety, and portion standardsTrain and supervise kitchen staff on recipes, equipment safety, and sanitationPrepare daily and weekly paperwork, reports, and schedulesMonitor inventory and ensure proper ordering, receiving, and storage of suppliesMaintain equipment cleanliness and report any repair needsEnforce compliance with HACCP, health department regulations, and ServSafe standardsManage labor and ensure schedules align with staffing and budget needsUphold company policies and administer fair, consistent performance evaluationsEnsure accurate temperature logs, cleaning schedules, and food safety documentationFollow proper cash handling and reconciliation proceduresAct as the on-site leader responsible for smooth, safe, and efficient kitchen operationsSubmit reports and complete tasks on time as assignedPerform other duties as needed to support the school and food service programQualificationsHigh school diploma or equivalent requiredServSafe certification required (or must be willing to obtain prior to start)Food service experience required; school nutrition experience preferredPrior supervisory experience strongly preferredInventory and ordering experience preferredStrong communication, time management, and multitasking skillsReliable transportation requiredComfortable working around children and within a school environmentMust pass a background check and fingerprint screeningExperience with POS systems and online reporting preferredBasic math and computer literacy requiredPhysical & Work Environment RequirementsAbility to stand for full shift and lift up to 50 pounds occasionallyFrequent walking, reaching, bending, and use of handsModerate kitchen noise level and fast-paced working conditionsFull-time schedule Monday through Friday, with some extended weeks as neededMay require participation in company meetings or trainingsWe are an Equal Opportunity Employer, Gender/Minority/Veterans/Disabled and participates with E-Verify Employment Eligibility Program

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