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Simphony Jobs (NOW HIRING)

Support and troubleshoot any issues with Oracle Opera, Oracle Simphony, Oracle Payments, OpenTable, Book4Time, Alice and Dayforce. * Valid driver's license and clean driving record. * Committed ...

Experience in Opera, Micros, Simphony, Oracle NetSuite, ProfitSword, Paylocity, ADP, Book 4 Time, TipHaus, Ramp, Freedom Pay, Canary, and Peoplevine Systems knowledge is preferred. * Have experience ...

Experience in Opera, Micros, Simphony, Oracle NetSuite, ProfitSword, Paylocity, ADP, Book 4 Time, TipHaus, Ramp, Freedom Pay, Canary, and Peoplevine Systems knowledge is preferred. * Have experience ...

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Simphony information

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$50K

$104K

$145.5K

How much do simphony jobs pay per year?

As of Jun 29, 2026, the average yearly pay for simphony in the United States is $103,978.00, according to ZipRecruiter salary data. Most workers in this role earn between $86,500.00 and $122,500.00 per year, depending on experience, location, and employer.

What is the difference between Simphony vs Food Service Manager?

AspectSimphonyFood Service Manager
CredentialsTypically requires POS system training, certifications in hospitality or retail technologyRequires management certifications, hospitality or food service experience
Work EnvironmentWorks primarily with POS systems in retail or hospitality settingsOversees restaurant or food service operations, manages staff
Employer & IndustryUsed by retail and hospitality businesses for POS managementEmployed by restaurants, hotels, and food service establishments

Simphony is a POS system used in retail and hospitality environments, focusing on transaction management. A Food Service Manager oversees daily food service operations, staff, and customer satisfaction. While both roles are involved in the hospitality industry, Simphony is a technical system, whereas a Food Service Manager is a managerial position. They often work together, but their responsibilities and credentials differ significantly.

What is Simphony and what does a Simphony specialist do?

Simphony is a cloud-based point-of-sale (POS) system developed by Oracle, widely used in the hospitality industry for managing restaurant operations, inventory, and customer transactions. A Simphony specialist is responsible for configuring, maintaining, and troubleshooting the Simphony POS system to ensure smooth business operations. They often train staff, customize the system to business needs, and provide technical support. Their role is crucial for optimizing workflows and ensuring seamless transaction processing in restaurants, hotels, and other hospitality venues.

What are the key skills and qualifications needed to thrive as a Simphony POS Specialist, and why are they important?

To thrive as a Simphony POS Specialist, you need a strong understanding of point-of-sale systems, restaurant operations, and experience with Oracle Simphony software. Familiarity with POS hardware, networking, troubleshooting tools, and relevant certifications such as Oracle Simphony certification are typically required. Excellent problem-solving abilities, communication skills, and the ability to train and support end-users set top candidates apart. These skills and qualifications are essential to ensure seamless POS operations, minimize downtime, and enhance user satisfaction in hospitality environments.

How does a Simphony specialist typically collaborate with restaurant staff and management to ensure smooth POS operations?

A Simphony specialist works closely with restaurant staff and management to configure, maintain, and troubleshoot the Simphony POS system. They frequently train employees on best practices, respond to technical issues during busy service times, and tailor system settings to match the restaurant’s workflow. Effective communication is essential, as specialists must translate technical solutions into user-friendly guidance and proactively suggest system enhancements to boost efficiency. This collaborative approach helps minimize downtime and maximizes the value the POS system provides to the business.
More about Simphony jobs
What cities are hiring for Simphony jobs? Cities with the most Simphony job openings:
What states have the most Simphony jobs? States with the most job openings for Simphony jobs include:
Infographic showing various Simphony job openings in the United States as of June 2026, with employment types broken down into 94% Full Time, 3% Part Time, and 3% Temporary. Highlights an 97% In-person, and 3% Remote job distribution, with an average salary of $103,978 per year, or $50 per hour.

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago


Key responsibilities

  • Manage the hotel's accounts receivable function, including city ledger, direct-bill accounts, group and event master billing, and advance deposit reconciliation.

  • Review and approve credit applications, verify trade and bank references, establish appropriate credit limits, and maintain the credit policy in accordance with company standards.

  • Prepare, review, and distribute accurate billing to guests, groups, meeting and event clients, and direct-bill accounts in a timely manner following checkout or event completion.


Job description

Why The Global Ambassador

  • Competitive rates

  • Benefits available when you work 25 hours per week-including medical, dental, vision and more

  • Retirement savings program (with company match)

  • Paid time off

  • Be a part of a luxury property recognized for its exceptional service and unique guest experiences.

  • Work with a dedicated team committed to redefining hospitality in Phoenix.

  • Opportunities for career growth within an expanding, forward-thinking hospitality brand.

Who We Are

Hospitalityrefinedfor a global mindset.

The Global Ambassador is an internationally inspired hotel from hospitality innovator Sam Fox and the newest addition to Author & Edit, his growing collection of hospitality experiences. Created through a global lens yet deeply connected to its surroundings at the intersection of Phoenix, Scottsdale and Paradise Valley, the 141-room hotel brings together inspired design, world-classdiningand elevated wellness in one impeccably curated destination.

Recognized with a MICHELIN Key in both 2024 and 2025 and named amongEsquire's Best New Hotels in the WorldandConde Nast Traveler's Hot List, The Global Ambassador offers six original dining experiences, an exclusive members club and a bespoke fitness and wellness center, including a luxurious spa. Join us in the journey of creating moments worth remembering and sharing.

WhatYou'llDo

  • Manage the hotel'saccountsreceivable function, including the city ledger, direct-bill accounts, group and event master billing, and advance deposit reconciliation.

  • Review and approve credit applications, verifytradeand bank references,establishappropriate creditlimits, and maintain the credit policyin accordance withcompany standards.

  • Prepare, review, and distributeaccuratebilling to guests, groups, meeting and event clients, and direct-bill accountsin a timely mannerfollowing checkout or event completion.

  • Monitor the aging of receivables, drivetimelycollection of outstanding balances, and minimize days of sales outstanding (DSO) andbad debtexposure.

  • Research, resolve, and respond to credit card chargebacks, disputed charges, and billing inquiries in coordination with the front office, sales, and food and beverage teams.

  • Maintain reconciliations for accounts receivable and related balance sheet accounts inestablishedcorporate formats andin accordance withgenerally acceptedaccounting principles.

  • Lead the monthly credit meeting, prepare the aging andbad debtreserve analysis, and recommend write-offs and reserves for Director of Finance approval.

  • Ensure that all advance deposits, prepayments, and applied credits are accurately recorded and properlyallocatedto the correct guest, group, or event account.

  • Partner with the Sales, Catering, and Front Office teams to ensure proper billing instructions, routing, and credit authorization areestablishedprior to arrival and events.

  • Perform anyadditionalduties as assigned by the Director of Finance andassistin other areas of the accounting office as needed.

Qualifications

  • Collegedegree preferably specializing in accounting, finance, hospitality management, or equivalent experience isrequired.

  • At least 3-5 years of progressive accounts receivable, credit, and collections experience, preferably within a hotel or multi-outlet hospitality organization.

  • Working technical knowledge ofgenerally acceptedaccounting principles and a thorough understanding of the order-to-cash cycle, including billing, credit, collections, and cash application.

  • Strong understanding of hotel revenue streams and city ledger billing, including group and event master accounts, direct-bill arrangements, advance deposits, and credit card chargeback resolution.

  • Experience evaluating creditworthiness, processing creditapplicationsand references,establishingcredit limits, and conducting periodic credit reviews.

  • A proactive, organized professional capable of managing high-volume aging and reducing days of sales outstanding (DSO) whilemaintainingstrong guest and client relationships.

  • Highest level of integrity and transparency.

  • Must have strategic, analytical, and solid business acumen. Attention to detail and accuracy is critical.

  • Excellent written and verbal communication skills to prepare and deliver reports, effective presentations, andfacilitatemeetings.

  • Highly responsive and collaborative, a team player who approaches work without ego

  • Experience in Opera, Micros,Simphony, Oracle NetSuite,ProfitSword, Paylocity, ADP, Book 4 Time,TipHaus, Ramp, Freedom Pay, Canary, andPeoplevineSystems knowledge is preferred.

  • Have experience working with and creating Excel spreadsheets and other Microsoft Office products.

The Global Ambassador is an Equal Opportunity & E- Verify Employer. Proof of eligibility to work in the United States isrequired.