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Simphony Jobs in Miami, FL (NOW HIRING)

Symmetry I.T.

IT Support Engineer

Miami Beach, FL · On-site

Support hospitality systems including Opera PMS, VingCard access control, Micros Simphony POS, and other hotel technologies. * Perform malware/threat remediation and maintain system security best ...

Symmetry I.T.

IT Support Engineer

Miami Beach, FL

Support hospitality systems including Opera PMS, VingCard access control, Micros Simphony POS, and other hotel technologies. * Perform malware/threat remediation and maintain system security best ...

Symmetry I.T.

IT Support Engineer

Miami Beach, FL

Support hospitality systems including Opera PMS, VingCard access control, Micros Simphony POS, and other hotel technologies. * Perform malware/threat remediation and maintain system security best ...

All JobsSimphony JobsSimphony Jobs in Miami, FL

Simphony information

See Miami, FL salary details

$47.8K

$99.4K

$139.2K

How much do simphony jobs pay per year?

As of Aug 10, 2026, the average yearly pay for simphony in Miami, FL is $99,449.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,700.00 and $117,200.00 per year, depending on experience, location, and employer.

What is the difference between Simphony vs Food Service Manager?

AspectSimphonyFood Service Manager
CredentialsTypically requires POS system training, certifications in hospitality or retail technologyRequires management certifications, hospitality or food service experience
Work EnvironmentWorks primarily with POS systems in retail or hospitality settingsOversees restaurant or food service operations, manages staff
Employer & IndustryUsed by retail and hospitality businesses for POS managementEmployed by restaurants, hotels, and food service establishments

Simphony is a POS system used in retail and hospitality environments, focusing on transaction management. A Food Service Manager oversees daily food service operations, staff, and customer satisfaction. While both roles are involved in the hospitality industry, Simphony is a technical system, whereas a Food Service Manager is a managerial position. They often work together, but their responsibilities and credentials differ significantly.

What is Simphony and what does a Simphony specialist do?

Simphony is a cloud-based point-of-sale (POS) system developed by Oracle, widely used in the hospitality industry for managing restaurant operations, inventory, and customer transactions. A Simphony specialist is responsible for configuring, maintaining, and troubleshooting the Simphony POS system to ensure smooth business operations. They often train staff, customize the system to business needs, and provide technical support. Their role is crucial for optimizing workflows and ensuring seamless transaction processing in restaurants, hotels, and other hospitality venues.

What are the key skills and qualifications needed to thrive as a Simphony POS specialist, and why are they important?

To thrive as a Simphony POS Specialist, you need a strong understanding of point-of-sale systems, restaurant operations, and experience with Oracle Simphony software. Familiarity with POS hardware, networking, troubleshooting tools, and relevant certifications such as Oracle Simphony certification are typically required. Excellent problem-solving abilities, communication skills, and the ability to train and support end-users set top candidates apart. These skills and qualifications are essential to ensure seamless POS operations, minimize downtime, and enhance user satisfaction in hospitality environments.

How does a Simphony specialist typically collaborate with restaurant staff and management to ensure smooth POS operations?

A Simphony specialist works closely with restaurant staff and management to configure, maintain, and troubleshoot the Simphony POS system. They frequently train employees on best practices, respond to technical issues during busy service times, and tailor system settings to match the restaurant’s workflow. Effective communication is essential, as specialists must translate technical solutions into user-friendly guidance and proactively suggest system enhancements to boost efficiency. This collaborative approach helps minimize downtime and maximizes the value the POS system provides to the business.
What are popular job titles related to Simphony jobs in Miami, FL? For Simphony jobs in Miami, FL, the most frequently searched job titles are:
What job categories do people searching Simphony jobs in Miami, FL look for? The top searched job categories for Simphony jobs in Miami, FL are:
What cities near Miami, FL are hiring for Simphony jobs? Cities near Miami, FL with the most Simphony job openings:
Simphony jobs near you
Infographic showing various Simphony job openings in Miami, FL as of August 2026, with employment types broken down into 91% Full Time, 6% Part Time, and 3% Contract. Highlights an 89% In-person, 4% Hybrid, and 7% Remote job distribution, with an average salary of $99,449 per year, or $47.8 per hour.

Simphony POS Support Analyst

Info Way Solutions

Miami, FL • On-site

Full-time

Re-posted 14 days ago

Job description

Job Summary:
Info Way Solutions is seeking a Simphony POS Support Analyst to provide on-site support for dining services and retail systems. The role involves configuring, troubleshooting, and validating POS workstations in a healthcare environment, ensuring all systems operate efficiently without supervision.
Responsibilities:
• Configure and troubleshoot POS workstations onsite
• Diagnose issues independently
• Validate fixes end-to-end
• Execute inventory and documentation accurately
• Handle real-world operational pressure
• Communicate clearly and proactively
• Be physically local and deployable
Qualifications:
Required:
• The person must be able to walk into a hospital, fix a POS station correctly the first time, fully test it, document it, and leave without anyone needing to babysit them.
• Experience with Oracle/Micros POS or retail POS systems.
• Experience in healthcare or multi-site enterprise retail environments.
• Comfortable supporting seasonal setups, pop-up sales, kiosks, or new tech rollouts.
• Configure and troubleshoot POS workstations onsite.
• Understand full register setup (CPU, monitor, scale, scanner, cash drawer, printer, card reader, badge reader).
• Trace and correctly reconnect cables (serial/COM/peripherals).
• Replace or swap hardware cleanly without creating new issues.
• Diagnose issues independently.
• Identify root cause (hardware vs configuration vs transaction issue).
• Avoid unnecessary disassembly.
• Think logically through troubleshooting steps without needing a script.
• Validate fixes end-to-end.
• After any change, test: Sale transactions, Credit card processing, Badge/employee charges, Peripheral functionality (drawer, scale, printer, etc.).
• Leave the site only when fully verified.
• Execute inventory and documentation accurately.
• Capture device models and serial numbers across locations.
• Maintain clean spreadsheets/matrices.
• Meet deadlines without hand-holding.
• Handle real-world operational pressure.
• Respond during peak times (open, close, lunch rush).
• Work in a 24/7 healthcare environment where downtime matters.
• Be comfortable being the only tech onsite.
• Communicate clearly and proactively.
• Explain what's happening and what was done.
• Escalate early when stuck.
• Work effectively with an offsite support partner.
• Be physically local and deployable.
• Miami-based.
• Able to travel across hospital locations quickly.
Company:
Founded and incorporated in 2012 , Info Way Solutions is an IT services and consulting company headquartered in Fremont , CA. Founded in 2012, the company is headquartered in Fremont, USA, with a team of 501-1000 employees. The company is currently Late Stage.

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