Complex General Manager Jobs in Miami, FL (NOW HIRING)

Insightful Talent is partnered with their client, a full-service marina, in Fort Lauderdale to hire a General Manager.

About Our Client:

Our client is a full-service marine complex located in Fort Lauderdale. The asset encompasses multi-discipline yard operations for transient and long-term superyacht berthing for vessels from 40' to 200'+, high-capacity fuel, and extensive waterfront real estate.

The General Manager will hold complete operational, commercial, and financial accountability for the marina.

You will be primarily responsible for 4 key areas:

1. The operating discipline of the team across dissimilar departments (yard production, guest services, contractor compliance, and facilities)
2. Financial performance
3. The durability and growth of relationships with captains, and owners' representatives
4. The health and productivity of the contractor and tenant ecosystem that drives ancillary revenue and service breadth

Marine industry experience — particularly in boatyard, shipyard, or full-service marine operations — is strongly preferred for this role given the operational complexity of the organization.

What you’ll be doing:

Financial Ownership and P&L Leadership

• Full P&L Responsibilities
• Budgeting and reforecasting
• Monthly Financials Review
• Drive revenue management
• Grow ancillary and new revenue
• Control cost structure
• Support asset value creation

Operating Efficiency and Process Improvement

• Work with operations leadership to establish and enforce standard operating procedures across departments.
• Identify structural inefficiencies
• Manage the business through data reporting
• Modernize systems and technology
• Institutionalize continuous improvement

Superyacht, Captain, Owner and Tenant Relations

• Serve as the property's senior host and representative.
• Manage sophisticated stakeholders with discretion
• Anticipate complex vessel needs
• Own escalations
• Manage commercial tenants and third parties
• Represent the organization externally
• Support sales and marketing

Leadership and Team Development

• Lead leaders. Build, coach, and hold accountable a multi-layered management team.
• Own talent strategy for the site. Partner with Human Resources.
• Set performance expectations for the leadership team Establish clear goals and metrics
• Build the culture. Create an environment where teammates are respected, developed, and expected to deliver — and where exceptional service is the standard rather than the exception.
• Lead through change. Guide the team through acquisitions, integrations, renovations, systems conversions, and seasonal surge.

Asset, Facilities and Capital Project Management

• Protect and enhance the physical assets
• Run a preventive maintenance program
• Support capital projects
• Support permitting and entitlements
• Own storm and business continuity planning
• Manage inventory and procurement

Safety, Compliance and Risk Management

• Establish a visible safety culture in which every teammate is expected to work safely and to stop unsafe work.
• Ensure compliance with all applicable federal, state, and local requirements, including OSHA, EPA, USCG, ISPS, Clean Marina, SPCC and fuel handling, ADA, and Department of Labor regulations.
• Follow all Safety and Environmental rules, complete all required training, wear proper personal protective equipment, and report all accidents, injuries, spills, and near misses immediately.

What you need to bring:

• 10+ years of progressive leadership experience, including 5+ years with direct P&L ownership of a multi-department operation, property, or business of meaningful scale. Experience managing through directors or department managers — not just individual contributors — is required.
• Demonstrated experience leading a management team of leaders and a total organization of 50+ people.
• Track record of delivering financial results against plan and of implementing operating improvements with quantifiable outcomes.
• Experience serving a high-net-worth, member, or premium clientele, and operating in environments where service failures are highly visible.
• Experience managing capital projects, physical assets, or facilities of significant value and complexity. Experience managing a contractor, vendor, or tenant ecosystem with compliance, insurance, and relationship management requirements. Boatyard, shipyard, or marine services experience — particularly in haul-out operations, service production management, or superyacht refit coordination — is a strong differentiator for this role.
• Bachelor's degree in Business, Hospitality Management, Finance, Real Estate, Engineering, or a related field required; MBA or equivalent advanced degree preferred.
• Valid driver's license required.
• Strong financial acumen
• Advanced proficiency in Microsoft Excel, including modeling and analysis
• Working knowledge of marina, property, or hospitality management platforms, work order and CMMS systems, point-of-sale, and business intelligence or reporting tools.
• Familiarity with accounts payable and receivable, payroll and salary administration, procurement, contract administration, and lease or slip agreement structures.

Insightful Talent LLC is an equal opportunity employer and prohibits discrimination and harassment of any kind. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable laws.