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Simphony Jobs in Virginia (NOW HIRING)

SSP Group

Specialist, IT Implementation

Ashburn, VA · On-site

$80K - $83K/yr

Experience with Oracle Simphony or another enterprise POS platform. * Restaurant, hospitality, retail, or airport technology experience. * Experience supporting new location openings or large-scale ...

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Simphony information

What is the difference between Simphony vs Food Service Manager?

AspectSimphonyFood Service Manager
CredentialsTypically requires POS system training, certifications in hospitality or retail technologyRequires management certifications, hospitality or food service experience
Work EnvironmentWorks primarily with POS systems in retail or hospitality settingsOversees restaurant or food service operations, manages staff
Employer & IndustryUsed by retail and hospitality businesses for POS managementEmployed by restaurants, hotels, and food service establishments

Simphony is a POS system used in retail and hospitality environments, focusing on transaction management. A Food Service Manager oversees daily food service operations, staff, and customer satisfaction. While both roles are involved in the hospitality industry, Simphony is a technical system, whereas a Food Service Manager is a managerial position. They often work together, but their responsibilities and credentials differ significantly.

What is Simphony and what does a Simphony specialist do?

Simphony is a cloud-based point-of-sale (POS) system developed by Oracle, widely used in the hospitality industry for managing restaurant operations, inventory, and customer transactions. A Simphony specialist is responsible for configuring, maintaining, and troubleshooting the Simphony POS system to ensure smooth business operations. They often train staff, customize the system to business needs, and provide technical support. Their role is crucial for optimizing workflows and ensuring seamless transaction processing in restaurants, hotels, and other hospitality venues.

What are the key skills and qualifications needed to thrive as a Simphony POS specialist, and why are they important?

To thrive as a Simphony POS Specialist, you need a strong understanding of point-of-sale systems, restaurant operations, and experience with Oracle Simphony software. Familiarity with POS hardware, networking, troubleshooting tools, and relevant certifications such as Oracle Simphony certification are typically required. Excellent problem-solving abilities, communication skills, and the ability to train and support end-users set top candidates apart. These skills and qualifications are essential to ensure seamless POS operations, minimize downtime, and enhance user satisfaction in hospitality environments.

How does a Simphony specialist typically collaborate with restaurant staff and management to ensure smooth POS operations?

A Simphony specialist works closely with restaurant staff and management to configure, maintain, and troubleshoot the Simphony POS system. They frequently train employees on best practices, respond to technical issues during busy service times, and tailor system settings to match the restaurant’s workflow. Effective communication is essential, as specialists must translate technical solutions into user-friendly guidance and proactively suggest system enhancements to boost efficiency. This collaborative approach helps minimize downtime and maximizes the value the POS system provides to the business.
What are popular job titles related to Simphony jobs in Virginia? For Simphony jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Simphony jobs in Virginia look for? The top searched job categories for Simphony jobs in Virginia are:
What cities in Virginia are hiring for Simphony jobs? Cities in Virginia with the most Simphony job openings:
Simphony jobs near you
Infographic showing various Simphony job openings in Virginia as of July 2026, with employment types broken down into 79% Full Time, 12% Part Time, and 9% Temporary. Highlights an 94% In-person, and 6% Remote job distribution.

Specialist, IT Implementation

SSP Group

Ashburn, VA • On-site

$80K - $83K/yr

Other

Medical, Dental, Vision, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Specialist, IT Implementation

Remote (U.S.)
Travel: Up to 75% throughout the United States and Canada
Salary: $80,000 - $83,000

 

Help Bring Restaurant Technology to Life

SSP America is seeking a Specialist, IT Implementation to support technology deployments for airport restaurant locations across North America.

This role is ideal for an IT professional who enjoys travel, thrives in fast-paced environments, and likes seeing projects through from implementation to go-live. You'll partner with IT, Operations, and restaurant leadership to ensure new technology solutions are successfully deployed, tested, and adopted by onsite teams.

What You'll Do

  • Support the implementation of restaurant technology for new openings, remodels, and technology upgrades.
  • Configure and validate restaurant technology including POS systems, kiosks, OAT, EIGN, and related applications.
  • Verify hardware and software are functioning properly prior to restaurant opening.
  • Perform system testing and troubleshoot implementation issues.
  • Train restaurant management teams on newly implemented technology and provide go-live support.
  • Coordinate implementation activities with Operations, IT teams, and project stakeholders.
  • Manage multiple implementation projects simultaneously while maintaining project timelines.
  • Document implementation activities and support continuous process improvement.
 

What You'll Bring

Required

  • Associate's degree in Information Technology or a related field.
  • Three or more years of IT support, field implementation, or technology deployment experience.
  • Experience supporting software or hardware implementations in a multi-site environment.
  • Strong troubleshooting, organization, and communication skills.
  • Ability to work independently while coordinating with cross-functional teams.
  • Willingness to travel up to 75% throughout the United States and Canada, including overnight travel.

Preferred

  • Experience with Oracle Simphony or another enterprise POS platform.
  • Restaurant, hospitality, retail, or airport technology experience.
  • Experience supporting new location openings or large-scale technology rollouts.
  • Bachelor's degree in Information Technology or a related discipline.
 
Why Join SSP America?

You'll play a key role in deploying the technology that keeps our airport restaurants operating efficiently. If you enjoy combining technical expertise with customer interaction, project coordination, and travel, this is an opportunity to make a visible impact across one of North America's largest airport restaurant operators.

  • Competitive compensation and benefits
  • Dynamic hospitality environment across multiple airport locations
  • Career growth within a global airport hospitality company
  • Comprehensive benefits including medical, dental, vision, and retirement programs
  • 401K with company match
  • Paid time off and paid holidays
  • Short term and long term disability insurance
  • Employee assistance program

SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or and other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.

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