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Services Assistant Jobs (NOW HIRING)

Guest Services Assistant DEPARTMENT: Marketing - Guest Services CLASSIFICATION: Part-Time / Hourly / Non-Exempt SUPERVISOR: Audience Experience Manager OVERVIEW Founded in 1947 by Nina Vance, the ...

We are currently seeking an Office Services Assistant in our Office Services department, reporting directly to Operations Manager. The position will reside in the New York office and will be ...

Administrative Services Assistant Client: TN DHS Location: 203 Beasley Dr. Suite B. Franklin, Tennessee 37064 Duration: 12 Months * Under general supervision, is responsible for professional staff ...

Resident Services Assistant

Roswell, GA · On-site

$13.75 - $16.75/hr

Resident Services Assistant Perks, Programs, and Benefits: * Flexible Scheduling - In most cases, we can work our schedules to fit your schedule! (FT/PT) * Same Day pay options available (FT/PT) * ...

Administrative Services Assistant Location: 8421 Rutledge Pike, Suite 101 Rutledge, TN 37861 Duration:12 + Months Clerical Duties and Responsibilities * Prepare correspondence, documentation, and ...

Dining Services Assistant Under the direction of the Director of Dining Services, Assistant Director or Chef, the dining services assistant performs a variety of specialized or general functions in ...

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Services Assistant information

What are the key skills and qualifications needed to thrive as a Services Assistant, and why are they important?

To thrive as a Services Assistant, you generally need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with office equipment, scheduling software, and basic computer applications like Microsoft Office is typically required. Excellent communication, reliability, and a customer-focused attitude are valuable soft skills in this role. These skills and qualities are essential for efficiently supporting daily operations, ensuring smooth workflow, and delivering excellent service to both staff and clients.

What are some common challenges Services Assistants face when balancing multiple tasks during busy periods?

Services Assistants often work in fast-paced environments where they must juggle multiple responsibilities, such as assisting customers, maintaining inventory, and supporting team operations. During peak times, staying organized, prioritizing urgent tasks, and communicating effectively with team members are essential skills for managing workload and ensuring smooth service delivery. Adapting quickly to changing demands and remaining calm under pressure can help Services Assistants succeed and provide consistent support to both customers and colleagues.

What are Services Assistants?

Services Assistants are support staff who help ensure the smooth operation of various facilities or departments, such as healthcare, hospitality, or corporate environments. Their duties often include cleaning, stocking supplies, assisting with basic administrative tasks, and supporting other staff members. They play a crucial role in maintaining cleanliness, order, and efficiency. Services Assistants often interact with both staff and clients, providing a high level of customer service. The specific tasks can vary widely depending on the industry and employer.

What is the difference between Services Assistant vs Customer Service Representative?

AspectServices AssistantCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sometimes additional certifications
Work EnvironmentHealthcare, hospitality, retail settingsCall centers, retail stores, service desks
Employer & Industry UsageHospitals, hotels, retail storesCustomer support centers, retail, telecom
Common Search & ComparisonYesYes

Services Assistants typically work in healthcare, hospitality, or retail environments, providing direct support to customers or patients. Customer Service Representatives mainly work in call centers or retail settings, focusing on resolving customer inquiries via phone or in person. While both roles involve customer interaction, Services Assistants often require specific industry knowledge, whereas Customer Service Reps focus on communication skills. Understanding these differences helps job seekers find the right role based on their skills and career goals.

What cities are hiring for Services Assistant jobs? Cities with the most Services Assistant job openings:
What are the most commonly searched types of Services jobs? The most popular types of Services jobs are:
What states have the most Services Assistant jobs? States with the most job openings for Services Assistant jobs include:
Infographic showing various Services Assistant job openings in the United States as of May 2026, with employment types broken down into 80% Full Time, 16% Part Time, and 4% Contract. Highlights an 92% Physical, and 8% Remote job distribution.
Guest Services Assistant

Guest Services Assistant

Institute for Human Services

Honolulu, HI • On-site

$17/hr

Full-time

Posted 11 days ago


Job description

The Institute for Human Services (IHS) is Hawaii's most comprehensive human services agency dedicated to ending and preventing homelessness. For over 45 years, we've been at the forefront of creating tailored solutions for those in crisis, offering a continuum of care that includes emergency shelters, housing programs, health services, employment assistance, and outreach.
The Guest Services Assistant plays a key role in a client's journey toward independence by providing a warm and welcoming environment of Ho'okipa (Hospitality) for our clients at our emergency shelters. This position provides hope and ensures the safety and needs of guests are met.
Compensation:
Starting from $17.00 hourly up to $20.00, dependent on experience.
Essential Functions:
  1. Demonstrate excellent customer service consistent with the standards contained in the Vision, Mission, and Values of the organization.
  2. Professionally interact with, support internal IHS policies and carry out daily site specific and organizational procedures that create a culture of hospitality, trust and respect.
  3. Work collaboratively with respective IHS program staff and outside partners to ensure the consistent delivery of services to guests.
  4. Observe and keep accurate account of guest behavior as needed to recognize behavioral changes in an effort to maintain a safe and respectful environment; Document when emergency situations arise with police, fire or EMS is contacted ensuring vital information is passed on during shift changes.
  5. Defuse verbal/physical altercations in a non-violent manner using Crisis Prevention Intervention techniques (CPI); Ensure a safe environment; Assist and ensure that shelter/site premises are clean and the environment is free from safety/health hazards.

Required Knowledge/Skills/Abilities:
  1. Knowledge of homelessness and the issues associated with it; mental health and substance abuse issues.
  2. Excellent communication, people and customer service skills.
  3. Possess personal qualities of integrity, patience and commitment to mission.
  4. Flexible and able to multitask; can work within an ambiguous, fast-moving environment.

Required Education and Experience:
  1. One year of direct/customer service related experience; Experience working with disenfranchised or medically fragile population a plus.
  2. Basic computer skills; able to navigate Google email, Microsoft applications and databases.

Expected Hours of Work:
Hours include some evenings, weekends and holidays. Hours and days may vary based on the needs of the organization. Must be available to work one or more of the following shifts, including weekends and holidays, as scheduled:
  • 6:00 AM - 2:30 PM
  • 2:00 PM - 10:30 PM
  • 10:00 PM - 6:30 AM

IHS is an Equal Opportunity Employer, maintains a Drug and Alcohol-free Workplace, and is proud to be an employer of national service.