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Services Assistant Jobs in Connecticut (NOW HIRING)

Compass Group

LAB SERVICES ASSISTANT

Groton, CT · On-site

$19/hr

* We have an opening for a full time LAB SERVICES ASSISTANT position. * Location : Pfizer - 558 Eastern Point Road, Groton, CT 06340 Note: online applications accepted only. * Schedule : Full time ...

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Services Assistant information

What is a services assistant?

Services Assistants are support staff who help ensure the smooth operation of various facilities or departments, such as healthcare, hospitality, or corporate environments. Their duties often include cleaning, stocking supplies, assisting with basic administrative tasks, and supporting other staff members. They play a crucial role in maintaining cleanliness, order, and efficiency. Services Assistants often interact with both staff and clients, providing a high level of customer service. The specific tasks can vary widely depending on the industry and employer.

What are some common challenges services assistants face when balancing multiple tasks during busy periods?

Services Assistants often work in fast-paced environments where they must juggle multiple responsibilities, such as assisting customers, maintaining inventory, and supporting team operations. During peak times, staying organized, prioritizing urgent tasks, and communicating effectively with team members are essential skills for managing workload and ensuring smooth service delivery. Adapting quickly to changing demands and remaining calm under pressure can help Services Assistants succeed and provide consistent support to both customers and colleagues.

What are the key skills and qualifications needed to thrive as a services assistant, and why are they important?

To thrive as a Services Assistant, you generally need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with office equipment, scheduling software, and basic computer applications like Microsoft Office is typically required. Excellent communication, reliability, and a customer-focused attitude are valuable soft skills in this role. These skills and qualities are essential for efficiently supporting daily operations, ensuring smooth workflow, and delivering excellent service to both staff and clients.

What is the difference between Services Assistant vs Customer Service Representative?

AspectServices AssistantCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sometimes additional certifications
Work EnvironmentHealthcare, hospitality, retail settingsCall centers, retail stores, service desks
Employer & Industry UsageHospitals, hotels, retail storesCustomer support centers, retail, telecom
Common Search & ComparisonYesYes

Services Assistants typically work in healthcare, hospitality, or retail environments, providing direct support to customers or patients. Customer Service Representatives mainly work in call centers or retail settings, focusing on resolving customer inquiries via phone or in person. While both roles involve customer interaction, Services Assistants often require specific industry knowledge, whereas Customer Service Reps focus on communication skills. Understanding these differences helps job seekers find the right role based on their skills and career goals.

What skills do you need to be a services assistant?

A services assistant needs strong communication and customer service skills to interact effectively with clients and team members. They should also have organizational abilities, attention to detail, and basic knowledge of relevant tools or systems used in the service environment. Adaptability and a positive attitude are important for handling diverse tasks and customer needs.

What are the most commonly searched types of Services jobs in Connecticut?

The most popular types of Services jobs in Connecticut are:

Services Assistant jobs near you
Infographic showing various Services Assistant job openings in Connecticut as of September 2026, with employment types broken down into 2% As Needed, 55% Full Time, 41% Part Time, and 2% Temporary. Highlights an 98% In-person, and 2% Hybrid job distribution.

Office Services Assistant

IST Management Services

Norwalk, CT • On-site

$17.50 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

IST Management rating

5.3

Company rating: 5.3 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

219th of 260 rated facilities management

Job description

Overview

IST Management Services is seeking an Office Services Assistant to join the Norwalk team! The Office Services Assistant will be responsible for providing Corporate support services on-site in a professional team environment. Ideal candidates will display an excellent customer service mindset, possess strong technical skills, are willing to train, and are ready to grow in their office services career! Prior related office or customer service experience is preferred.

Position Details:

This direct hire role is full time and performs office services work. No nights, no weekends. Business professional dress code and standards are required.

Hourly Compensation: $17.50-18.00 USD per hour, DOE

Benefits Include: Medical, Dental, Vision, STD, LTD, Life, 401k, Paid Time Off, 7 paid holidays, and Bonus Incentives

Hours of Operations: Monday through Friday 8:00am - 5:00pm 

Who We Are

In business since 1997 with over 1,800 employees, IST Management is a business process outsourcing company with operations in over 38 cities across the U.S. 

We've been recognized as one of the fastest-growing companies in the U.S. as a winner of the Nation's Best & Brightest Companies to Work For, as well as the HR Professional Excellence Award from the Society for Human Resource Management. We are proud to belong to the Military Spouse Employment Partnership through our nation's Department of Defense and have committed to Hiring Our Heroes' mission to hire 100,000 active and former service members. IST Management has also been included in the INC 5000 list!

You can check out istmanagement.com for more info on us!

Responsibilities

Job Responsibilities:

  • Operating mailing, copy and office equipment
  • Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude
  • Shipping & Receiving; Order and maintain all Office Supplies
  • Pick-up and deliver mail, parcel and print requests to customers
  • Respond to emails from staff - must have solid writing skills-good punctuation
  • Demonstrate flexibility in satisfying customer demands in a high volume, production environment
  • Consistently adhere to business procedure guidelines
  • Adhere to all safety procedures; Perform other tasks as assigned
Qualifications

Qualifications:

  • Must have access to reliable transportation to reach locations not on public transportation routes
  • High school diploma or equivalent (GED) 
  • Must have reliable transportation 
  • Customer Service/ Hospitality/ Retail background preferred
  • Professional appearance and demeanor
  • Keyboarding and Windows environment PC skills
  • Excellent communication skills both verbal and written; Ability to effectively work individually or in a team environment
  • Lifting up to 55 pounds, walking and standing for extended periods of time

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at tamteam@istmanagement.com.

Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.

IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.

Employment Type: FULL_TIME

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