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Services Manager Jobs in Connecticut (NOW HIRING)

Trinity Health

Patient Services Manager

Waterbury, CT · On-site

The Patient Services Manager is responsible for successfully coordinating and directing all activities within the patient foodservice unit of the department. Assists in development and management of ...

Trinity Health

Patient Services Manager

Waterbury, CT · On-site

$99K/yr

The Patient Services Manager is responsible for successfully coordinating and directing all activities within the patient foodservice unit of the department. Assists in development and management of ...

HHM Hotels

Conference Services Manager

Groton, CT · On-site

$54K/yr

Conference Services Manager Oversee operation of the Conference Services Department overseeing coordination of conference and meeting groups in accordance with established guest service and ...

Hotel Marcel

Guest Services Manager

New Haven, CT · On-site

POSITION OBJECTIVE Guest Services Manager is responsible for ensuring the efficient and effective operation of the hotel while delivering exceptional guest experience. Assisting the General Manager ...

Trinityhealth

Patient Services Manager

Waterbury, CT · On-site

$99K/yr

The Patient Services Manager is responsible for successfully coordinating and directing all activities within the patient foodservice unit of the department. Assists in development and management of ...

Trinity Health

Patient Services Manager

Waterbury, CT · On-site

The Patient Services Manager is responsible for successfully coordinating and directing all activities within the patient foodservice unit of the department. Assists in development and management of ...

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Services Manager information

See Connecticut salary details

$26.2K

$77.7K

$130.8K

How much do services manager jobs pay per year?

As of Aug 28, 2026, the average yearly pay for services manager in Connecticut is $77,698.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,600.00 and $110,800.00 per year, depending on experience, location, and employer.

What is a services manager?

Services Managers are professionals responsible for overseeing the delivery, quality, and efficiency of services provided by a company or organization. They manage teams, coordinate operations, and ensure customer satisfaction by maintaining high service standards. Their role often includes setting goals, monitoring performance, resolving issues, and implementing improvements to optimize service delivery and client experience.

What are the key skills and qualifications needed to thrive as a services manager?

To thrive as a Services Manager, you need expertise in operations management, customer service, and team leadership, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems, scheduling software, and industry-specific tools is typically required. Strong communication, problem-solving, and organizational skills help you motivate teams and resolve client issues effectively. These abilities are crucial for ensuring service quality, client satisfaction, and efficient team performance in a competitive environment.

How does a services manager typically collaborate with other departments to ensure seamless client experiences?

As a Services Manager, collaboration with other departments—such as sales, operations, and customer support—is a key part of the role. You’ll regularly coordinate with these teams to align on client expectations, resolve issues efficiently, and implement service improvements. Effective communication and cross-functional meetings are often used to share updates and address challenges proactively. This collaborative environment helps ensure that the client receives consistent, high-quality service throughout their engagement with the company.

What is the difference between Services Manager vs Customer Service Supervisor?

AspectServices ManagerCustomer Service Supervisor
Required CredentialsBachelor's degree in business, management, or related field; experience in service deliveryHigh school diploma or equivalent; experience in customer service roles
Work EnvironmentOversees multiple service teams, manages operations, and develops strategiesSupervises customer service staff, handles escalations, and ensures customer satisfaction
Employer & Industry UsageCommon in service industries like IT, healthcare, and hospitalityFound in retail, call centers, and hospitality sectors

The Services Manager typically has a broader strategic role, overseeing multiple teams and service processes, while the Customer Service Supervisor focuses on direct team supervision and customer interactions. Both roles require strong communication skills, but the Services Manager often requires more management experience and higher education credentials.

Is a services manager a stressful job?

A services manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing teams, and meeting performance targets. The level of stress varies depending on the industry, company size, and individual workload, but strong organizational and communication skills help manage job pressures effectively.

What are the most commonly searched types of Services jobs in Connecticut?

The most popular types of Services jobs in Connecticut are:

What cities in Connecticut are hiring for Services Manager jobs?

Cities in Connecticut with the most Services Manager job openings:

Services Manager jobs near you
Infographic showing various Services Manager job openings in Connecticut as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 15% Part Time, 2% Temporary, and 5% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $77,698 per year, or $37.4 per hour.

Conference Services Manager

Groton, CT • On-site

Hersha Hospitality Management LP
Traveler Accommodation • 501 - 1,000 employees
Learn more about Hersha Hospitality Management LPexternal

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Opportunity:  Conference Services Manager

Oversee operation of the Conference Services Department overseeing coordination of conference and meeting groups in accordance with established guest service and sustainability standards. 

Your Growth Path  

Sales Manager – Director of Catering Sales – Director of Sales

Your Focus

  • Plan and conduct pre and post-convention meetings with clients and respective departments.
  • Establish rapport with and entertain meeting planners while promoting hotel facilities and services.
  • Conduct walking site inspections throughout property.
  • Monitor in-house group activity, providing assistance as needed.
  • Communicate with sales, front office and reservations in order to coordinate and monitor guest room blocks and special reservation needs.
  • Assign banquet/meeting rooms set up based on needs of clients.
  • Review banquet associates’ work to ensure accuracy.
  • Assist sales staff in securing re-bookings.
  • Coordinate activities of various departments to service accounts.
  • Document tracking of group activity. Access and input data into a computer system to generate account history reports.
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Perform other duties as requested by management.

Your Background and Skills

  • Associate or Bachelor’s degree preferred.
  • 1 to 3 years' of related experience.

Work Environment and Context

  • Work schedule varies and may include working on holidays and weekends.
  • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It


HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

To see other opportunities at this location, click here.

Hersha Hospitality Management logo

About Hersha Hospitality Management

Sourced by ZipRecruiter

Hersha Hospitality Management (HHM) is a well-established firm located in Harrisburg, PA, US, which operates in the hospitality industry. The company, hosted at hhmhospitality.com, is a dynamic and growing organization largely involved in a variety of hospitality-related services. Of these, their most prominent operations revolve around managing and investing in high quality hotels in urban gateway markets and regional destinations. Carving out a history of success since its inception, HHM is committed to excellence and creating value in all they do.

Industry

Traveler accommodation

Company size

501 - 1,000 Employees

Headquarters location

Philadelphia, PA, US

Year founded

1984

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