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Services Manager Jobs (NOW HIRING)

Resident Services Summary The Resident Services Manager should endeavor to provide excellent customer service to residents, prospective residents, guests, and vendors. Resident Services Manager are ...

The Guest Services Manager is responsible for ensuring labor and quality standards are upheld and assists with establishing a positive work environment, delivering exceptional guest service and ...

The Guest Services Manager is responsible for ensuring labor and quality standards are upheld and assists with establishing a positive work environment, delivering exceptional guest service and ...

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Services Manager information

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$27.5K

$81.7K

$137.5K

How much do services manager jobs pay per year?

As of May 30, 2026, the average yearly pay for services manager in the United States is $81,677.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Services Manager, and why are they important?

To thrive as a Services Manager, you need expertise in operations management, customer service, and team leadership, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems, scheduling software, and industry-specific tools is typically required. Strong communication, problem-solving, and organizational skills help you motivate teams and resolve client issues effectively. These abilities are crucial for ensuring service quality, client satisfaction, and efficient team performance in a competitive environment.

How does a Services Manager typically collaborate with other departments to ensure seamless client experiences?

As a Services Manager, collaboration with other departments—such as sales, operations, and customer support—is a key part of the role. You’ll regularly coordinate with these teams to align on client expectations, resolve issues efficiently, and implement service improvements. Effective communication and cross-functional meetings are often used to share updates and address challenges proactively. This collaborative environment helps ensure that the client receives consistent, high-quality service throughout their engagement with the company.

What are Services Managers?

Services Managers are professionals responsible for overseeing the delivery, quality, and efficiency of services provided by a company or organization. They manage teams, coordinate operations, and ensure customer satisfaction by maintaining high service standards. Their role often includes setting goals, monitoring performance, resolving issues, and implementing improvements to optimize service delivery and client experience.

What is the difference between Services Manager vs Customer Service Supervisor?

AspectServices ManagerCustomer Service Supervisor
Required CredentialsBachelor's degree in business, management, or related field; experience in service deliveryHigh school diploma or equivalent; experience in customer service roles
Work EnvironmentOversees multiple service teams, manages operations, and develops strategiesSupervises customer service staff, handles escalations, and ensures customer satisfaction
Employer & Industry UsageCommon in service industries like IT, healthcare, and hospitalityFound in retail, call centers, and hospitality sectors

The Services Manager typically has a broader strategic role, overseeing multiple teams and service processes, while the Customer Service Supervisor focuses on direct team supervision and customer interactions. Both roles require strong communication skills, but the Services Manager often requires more management experience and higher education credentials.

More about Services Manager jobs
What cities are hiring for Services Manager jobs? Cities with the most Services Manager job openings:
What are the most commonly searched types of Services jobs? The most popular types of Services jobs are:
What states have the most Services Manager jobs? States with the most job openings for Services Manager jobs include:
Infographic showing various Services Manager job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 1% Temporary, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $81,677 per year, or $39.3 per hour.
Patient Services Manager

Patient Services Manager

Metz Culinary Management

Buffalo, NY • On-site

Full-time

Posted yesterday


Metz Culinary Management rating

6.5

Company rating: 6.5 out of 10

Based on 82 frontline employees who took The Breakroom Quiz

25th of 64 rated caterers


Job description

Job Title: Patient Services Manager
Location: Erie County Medical Center, Buffalo, NY
Salary: 65-70K (salary based on position and scope of experience)
Metz Culinary Management is growing and we have openings for a Rock Star Patient Food Services Manager who shares our passion for Food and Service. The PSM plans, coordinates and manages all in-room Patient Dining. The primary focus of our Patient Services Manager is the overall leadership of the Server Team and oversight of the Patient Experience, ensuring amazing food, unexpected service and the ability to engage with our patients to utilize the ordering system and/or assist in the menu selections and follow up to ensure satisfaction.
The Patient Services Manager primarily functions as a member of the multidisciplinary health care team to implement nutrition care plans. A successful candidate will have a strong knowledge of the importance of Customer Relations, Dining Experience, and Employee Management. While experience working in the Patient Food Services setting would be ideal, some of our most successful Patient Services Managers have a background in Restaurant General Manger roles. HOSPITALITY minded leadership is a MUST.
Requirements
  • Bachelor's Degree Desired
  • Patient Services or Restaurant Manager experience required
  • AMAZING Communication Skills (Verbal and Written)
  • Strong Microsoft Office Skills
  • Creating effective communication documents including summaries, reports and letters

Metz Culinary Management Values are what separates us from the competition. Our Leaders share our Values, Attributes, and Strategic Focus reinforcing our culture and values every day to our Team Members creating an environment for personal growth, enrichment and career success.
As one of the fastest growing companies in the industry, we continually seek talented and dedicated individuals who share our commitment to excellence. Join our team of over 7,000 team members who share a passion for Onsite Dining and Support Services, working together toward one common goal, excellence, in quality and service. We are committed to providing the atmosphere, opportunity, and benefits that enable us to be an employer of choice in the industry.
We are a family-driven company that delivers restaurant-inspired hospitality to everyone we serve.

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