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Services Manager Jobs (NOW HIRING)

Guest Services Manager

Folsom, CA · On-site

$60K - $80K/yr

The Guest Services Manager is responsible for overseeing the guest services team while driving sales strategies to enhance customer satisfaction and increase revenue. This role combines leadership in ...

Creative Services Manager - West Bend, Wisconsin Why Work at Delta Defense? Because culture matters-and ours is legit. * Fast-paced, mission-driven, and genuinely fun * #25 on The Wall Street Journal ...

The Technology Services Manager develops and reviews the recommended annual Kitsap 911 technology budget, and is a key member of the Kitsap 911 Management team, including duties such as identifying ...

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Services Manager information

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$27.5K

$81.7K

$137.5K

How much do services manager jobs pay per year?

As of Jul 28, 2026, the average yearly pay for services manager in the United States is $81,677.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What is the role of a service manager?

A service manager oversees the delivery of services within an organization, ensuring customer satisfaction, managing staff, and coordinating operations. They often handle client relationships, monitor service quality, and implement process improvements, requiring strong leadership and communication skills.

What are high paying manager jobs?

High paying manager jobs include executive roles such as Chief Executive Officer, Chief Financial Officer, and Vice President, as well as specialized management positions like IT Manager, Sales Manager, and Operations Manager. These roles typically require extensive experience, leadership skills, and often relevant certifications or advanced degrees, with salaries varying by industry and location.

What are Services Managers?

Services Managers are professionals responsible for overseeing the delivery, quality, and efficiency of services provided by a company or organization. They manage teams, coordinate operations, and ensure customer satisfaction by maintaining high service standards. Their role often includes setting goals, monitoring performance, resolving issues, and implementing improvements to optimize service delivery and client experience.

What are the key skills and qualifications needed to thrive as a Services Manager, and why are they important?

To thrive as a Services Manager, you need expertise in operations management, customer service, and team leadership, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems, scheduling software, and industry-specific tools is typically required. Strong communication, problem-solving, and organizational skills help you motivate teams and resolve client issues effectively. These abilities are crucial for ensuring service quality, client satisfaction, and efficient team performance in a competitive environment.

How much does a service manager make?

The average annual salary for a services manager in Ohio is approximately $70,000 to $85,000, depending on experience, industry, and company size. Salaries can vary based on certifications, leadership skills, and the specific sector they work in, such as healthcare, automotive, or technology services.

What is the difference between Services Manager vs Customer Service Supervisor?

AspectServices ManagerCustomer Service Supervisor
Required CredentialsBachelor's degree in business, management, or related field; experience in service deliveryHigh school diploma or equivalent; experience in customer service roles
Work EnvironmentOversees multiple service teams, manages operations, and develops strategiesSupervises customer service staff, handles escalations, and ensures customer satisfaction
Employer & Industry UsageCommon in service industries like IT, healthcare, and hospitalityFound in retail, call centers, and hospitality sectors

The Services Manager typically has a broader strategic role, overseeing multiple teams and service processes, while the Customer Service Supervisor focuses on direct team supervision and customer interactions. Both roles require strong communication skills, but the Services Manager often requires more management experience and higher education credentials.

Do you need a degree to be a service manager?

A degree is not always required to become a services manager, but many employers prefer candidates with a bachelor's degree in business, management, or a related field. Relevant experience, strong leadership skills, and industry-specific knowledge are often more important for this role.

How does a Services Manager typically collaborate with other departments to ensure seamless client experiences?

As a Services Manager, collaboration with other departments—such as sales, operations, and customer support—is a key part of the role. You’ll regularly coordinate with these teams to align on client expectations, resolve issues efficiently, and implement service improvements. Effective communication and cross-functional meetings are often used to share updates and address challenges proactively. This collaborative environment helps ensure that the client receives consistent, high-quality service throughout their engagement with the company.
More about Services Manager jobs
What cities are hiring for Services Manager jobs? Cities with the most Services Manager job openings:
What are the most commonly searched types of Services jobs? The most popular types of Services jobs are:
What states have the most Services Manager jobs? States with the most job openings for Services Manager jobs include:
Infographic showing various Services Manager job openings in the United States as of July 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $81,677 per year, or $39.3 per hour.
Services Manager

$70K - $75K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago


Job description

Job Requirements
Location: San Jose, CA
Schedule: Monday - Friday 8am - 5pm
Language: English
Salary Range: $70,000 - $75,000
Make an Impact Today!
Join our outstanding team dedicated to helping people with autism and other intellectual and developmental disabilities grow and find independence in their communities.
Job Description: This position is responsible for the day-to-day supervision, mentorship, and support of the northern CA team of supervisors overseeing various programs such as Supported Living (SLS); Independent Living (ILS); Tailor Day Services (TDS); Adaptive Skills Services (ASS); Self Determination (SD) and other potential future services. The manager will provide support to the San Jose region. The manager will be stationed at the San Jose office location however when/if needed will provide assistance to the other office personnel. The manager will also support Regional Director with supervising San Jose administrative assistance personnel.
Responsibilities:
  • Provide day-to-day oversight to ensure quality of performance of assigned Supervisors.
  • Provide on-going mentorship, hands-on training, and guidance.
  • Ensure Program Quality for routinely delivered supports and services to the Individuals authorized for services and supports and their families.
  • Assist with andmonitor the completion of all required paperwork to include but not limited to tri-annual Profiles, annual Individual Support Plans, updated COVID plans, Special Incident Reports, et.al.
  • Meet with each assigned Individual and their Family to gain knowledge and understanding of each support situation within assigned area.
  • Support the assigned Supervisors with all necessary routine responsibilities, such as communicating with appropriate Regional Center personnel, Self-Determination Facilitators, etc, to ensure initiation and continuity of funding authorizations.
  • Provide hands-on support in order to assist and support the assigned supervisor.
  • Demonstrate an understanding of Family Dynamics and interactions.
  • Demonstrate cultural sensitivity to ensure that Individuals, Families, and other Stakeholders are treated with dignity and respect at all times regardless of disability, race, sexual orientation, etc.
  • Liaise with all areas of the Organization.
  • Arrange and attend regularly scheduled individual supervisory meetings; preferably bi-weekly.
  • Routinely report to the Regional Director regarding programmatic status and unmet needs.
  • Comply with all Policies and Procedures of the Organization and all Federal and Local laws and mandates.
  • Other responsibilities as assigned.

Qualifications:
  • BA degree required; Master's degree (preferred) in a related Human Services field of study.
  • A minimum of four (4) years of related experience providing supervisory experience.
  • Ten (10) years of related experience with persons with developmental disabilities demonstrating significant behavior challenges, may be substituted for the degree.
  • Demonstrated knowledge of appropriate, non-invasive behavioral supports, person centered planning, and culturally valued interactions.
  • Must be over age 18 years.
  • A clear TB test or clear chest x-ray required

Benefits:
  • Medical insurance - Kaiser with HRA and Kaiser HMO without HRA
  • Dental insurance - DHMO & DPPO
  • Vision insurance
  • 403 (B) with company matching
  • Childcare reimbursement
  • Tuition reimbursement
  • Mileage reimbursement
  • 2 floating holidays
  • Paid CPR & First Aid training
  • Pet insurance
  • Vacation & sick time
  • Paid trainings

About us: Jay Nolan Community Services is a registered 501(c)(3) nonprofit with a mission to provide individualized support to children, teens, and adults with autism and other developmental disabilities so that they may live, work and thrive in their own homes and in their community. We are an inclusive, supportive, and community-oriented workplace.
Jay Nolan Community Services, Inc. is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.