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Services Manager Jobs (NOW HIRING)

Encompass Health

Nutrition Services Manager

Jackson, TN · On-site

Nutrition Services Manager Career Opportunity Appreciated for your Nutrition Services Management skills Are you in search of a career close to home and heart, where your nutrition expertise can make ...

CUSA, LLC

Event Services Manager

Peoria, IL · On-site

$20/hr

Hotel Event Services Manager Job Summary The Hotel Event Services Manager is responsible for planning, coordinating, and executing all hotel events, including meetings, conferences, banquets ...

Boeing

Food Services Manager

North Charleston, SC · On-site

Food Services Manager Company: The Boeing Company The Boeing Global Real Estate and Facilities (GREF) organization is seeking a Food Services Manager to join their team in North Charleston, SC or ...

SpringHill Camps

Guest Services Manager

Evart, MI · On-site

What You'll Do As a Guest Services Manager you are an important member of the Program and Guest Experience Team. Guest Services is primarily responsible for building relationships and providing ...

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How much do services manager jobs pay per year?

As of Jul 7, 2026, the average yearly pay for services manager in the United States is $81,677.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What is the role of a service manager?

A service manager oversees the delivery of services within an organization, ensuring customer satisfaction, managing staff, and coordinating operations. They often handle client relationships, monitor service quality, and implement process improvements, requiring strong leadership and communication skills.

What are high paying manager jobs?

High paying manager jobs include executive roles such as Chief Executive Officer, Chief Financial Officer, and Vice President, as well as specialized management positions like IT Manager, Sales Manager, and Operations Manager. These roles typically require extensive experience, leadership skills, and often relevant certifications or advanced degrees, with salaries varying by industry and location.

What are Services Managers?

Services Managers are professionals responsible for overseeing the delivery, quality, and efficiency of services provided by a company or organization. They manage teams, coordinate operations, and ensure customer satisfaction by maintaining high service standards. Their role often includes setting goals, monitoring performance, resolving issues, and implementing improvements to optimize service delivery and client experience.

What are the key skills and qualifications needed to thrive as a Services Manager, and why are they important?

To thrive as a Services Manager, you need expertise in operations management, customer service, and team leadership, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems, scheduling software, and industry-specific tools is typically required. Strong communication, problem-solving, and organizational skills help you motivate teams and resolve client issues effectively. These abilities are crucial for ensuring service quality, client satisfaction, and efficient team performance in a competitive environment.

How much does a service manager make?

The average annual salary for a services manager in Ohio is approximately $70,000 to $85,000, depending on experience, industry, and company size. Salaries can vary based on certifications, leadership skills, and the specific sector they work in, such as healthcare, automotive, or technology services.

What is the difference between Services Manager vs Customer Service Supervisor?

AspectServices ManagerCustomer Service Supervisor
Required CredentialsBachelor's degree in business, management, or related field; experience in service deliveryHigh school diploma or equivalent; experience in customer service roles
Work EnvironmentOversees multiple service teams, manages operations, and develops strategiesSupervises customer service staff, handles escalations, and ensures customer satisfaction
Employer & Industry UsageCommon in service industries like IT, healthcare, and hospitalityFound in retail, call centers, and hospitality sectors

The Services Manager typically has a broader strategic role, overseeing multiple teams and service processes, while the Customer Service Supervisor focuses on direct team supervision and customer interactions. Both roles require strong communication skills, but the Services Manager often requires more management experience and higher education credentials.

Do you need a degree to be a service manager?

A degree is not always required to become a services manager, but many employers prefer candidates with a bachelor's degree in business, management, or a related field. Relevant experience, strong leadership skills, and industry-specific knowledge are often more important for this role.

How does a Services Manager typically collaborate with other departments to ensure seamless client experiences?

As a Services Manager, collaboration with other departments—such as sales, operations, and customer support—is a key part of the role. You’ll regularly coordinate with these teams to align on client expectations, resolve issues efficiently, and implement service improvements. Effective communication and cross-functional meetings are often used to share updates and address challenges proactively. This collaborative environment helps ensure that the client receives consistent, high-quality service throughout their engagement with the company.
More about Services Manager jobs
What cities are hiring for Services Manager jobs? Cities with the most Services Manager job openings:
What are the most commonly searched types of Services jobs? The most popular types of Services jobs are:
What states have the most Services Manager jobs? States with the most job openings for Services Manager jobs include:
Services Manager jobs near you
Infographic showing various Services Manager job openings in the United States as of July 2026, with employment types broken down into 85% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $81,677 per year, or $39.3 per hour.
Client Services Manager

Client Services Manager

Northwest Bank

Lake Oswego, OR • On-site

Full-time

Re-posted 19 days ago

Job description

Job Type
Full-time
Description
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.
Summary: The Client Services Manager is a key middle-management position responsible for leading and supporting customer service, deposit operations and exceptions payment back-office while ensuring regulatory compliance, security integrity, and operational excellence across deposit-related functions. This role directly oversees the administration of deposit systems and products, including Weiland, Teller, BPM and monthly regulatory and operational reporting. The Client Services Manager serves as a critical connector between frontline teams, operations support, compliance, and production.
Requirements
Essential Duties & Responsibilities
  • Perform assigned duties in accordance with the Bank's Mission, Vision and Core Values; and provide the Bank's customers with timely, responsive and exceptional service in accordance with the Bank's customer service standards.

Leadership & Team Management
  • Support regional customer service manager (RCSM), deposit operations analyst and exception item payment teams to ensure timely and accurate service delivery.
  • Promote a strong culture of accountability, operational discipline, and exceptional service.
  • Conduct regular coaching/training sessions, team huddles, and performance evaluations.
  • Drive change to gain efficiencies using technology.

Deposit Operations Oversight
  • Oversee, and working closely with the regional customer service manager, to ensure accurate execution of all deposit account activities, including new account processing, funds availability, check holds, wire transfer processing, and maintenance.
  • Act as the escalation point for complex deposit issues, customer complaints, and exception items.
  • Ensure smooth coordination with production, branch teams, and online banking support.
  • Coordinate updates to product disclosures and customer-facing communications as needed.
  • Assist in the maintenance of a Disaster Recovery planning for Deposit Admin supports restoration of essential deposit operations processes.

System & Security Oversight
  • Administer and monitor Integrated Teller, BPM, and Weiland (cash management and reconciliation software) for accuracy, access controls, and integration with bank systems.
  • Working with RCSM, create campaigns for CS teams to increase in debit card interchange and consumer online banking usage.
  • Oversee deposit account security administration, including user entitlement reviews, audit trails, and role-based access control across all systems such as core banking, BPM, Director, and Weiland.
  • Partner with CBO, IT Security and Risk to ensure system controls align with data protection and regulatory standards.

Deposit Compliance & Risk Management
  • Maintain compliance with federal and state regulations impacting deposit operations:
  • Reg E, Reg CC, Reg D, TISA, Inactive/Dormant/Escheatment, BSA/AML, UDAAP
  • Conduct routine reviews of deposit processes to detect risk gaps or compliance concerns.
  • Participate in audits and regulatory exams, implementing necessary changes and controls in response to findings.

Monthly Reporting & Analytics
  • Compile and distribute monthly reports on deposit product activity, operational performance, exception volumes, account changes, and compliance metrics.
  • Ensure timely and accurate submission of reports.
  • Identify trends, anomalies, or issues through report analysis and propose action plans to resolve or enhance performance.

Process Improvement & Project Support
  • Document and update standard operating procedures (SOPs) related to all aspects of deposit admin operations and system security.
  • Participate in projects involving system upgrades, product rollouts, and process optimization related to deposit services.
  • Lead or assist in cross-functional task forces focused on enhancing operational efficiency and customer experience.
  • Perform other duties as assigned.

Required Qualifications
  • Bachelor's degree in business administration or finance, or fifteen years equivalent experience
  • Minimum 15 years of progressive banking operations experience, including at least 5 years managing multiple operations of customer service teams and managing and negotiating pricing.
  • Deep knowledge of deposit regulations, bank security, policies and procedures
  • Strong analytical, leadership, and system administration skills.
  • Proficient computer skills with collaboration and productivity tools including Windows-based operating systems and office suites (Microsoft Word, Outlook, Excel, PowerPoint); spreadsheet applications to organize data used for advanced data analysis; internet; email; and bank software.
  • Proficient in procedure development, understanding in relevant regulatory matters, and risk management practices.
  • Effective oral and written communication skills

Preferred Qualifications
  • Ability to organize and prioritize tasks at an individual level under a variety of conditions and constraints with minimal guidance
  • Time management, problem solving, and project management skills
  • Knowledge of FiServ Premier, FiServ Weiland, Business Process Manager (BPM) and Teller.
  • Able to bring new thoughts and ideas to teams in order to drive efficiency and solutions.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus. While performing the duties of this job, the employee is regularly required to sit; use hands and talk or hear. The employee is occasionally required to walk; reach with hands and arms and stoop, kneel, crouch, or crawl.

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