ZipRecruiter

Log In

1

Services Manager Jobs in California (NOW HIRING)

Z&A Management

Guest Services Manager

Folsom, CA · On-site

$60K - $80K/yr

The Guest Services Manager is responsible for overseeing the guest services team while driving sales strategies to enhance customer satisfaction and increase revenue. This role combines leadership in ...

AHMC Healthcare

Surgical Services Manager

Riverside, CA · On-site

Surgical Services Manager The Surgical Services Manager is responsible for the operational oversight, coordination, and support of perioperative services to ensure safe, efficient, and high-quality ...

AHMC Healthcare

Surgical Services Manager

Riverside, CA · On-site

$50/hr

Overview The Surgical Services Manager is responsible for the operational oversight, coordination, and support of perioperative services to ensure safe, efficient, and high-quality patient care ...

New Village Arts Inc

Patron Services Manager

Carlsbad, CA · On-site

$23 - $25/hr

New Village Arts is seeking a thoughtful, organized, and service-driven Patron Services Manager to lead our patron-facing operations and help ensure an excellent experience for every person who ...

New Village Arts Inc

Patron Services Manager

Carlsbad, CA · On-site

$23 - $25/hr

New Village Arts is seeking a thoughtful, organized, and service-driven Patron Services Manager to lead our patron-facing operations and help ensure an excellent experience for every person who ...

next page

Showing results 1-20

All JobsServices JobsServices Manager JobsServices Manager Jobs in California

Services Manager information

See California salary details

$27.1K

$80.6K

$135.7K

How much do services manager jobs pay per year?

As of Aug 29, 2026, the average yearly pay for services manager in California is $80,607.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,300.00 and $115,000.00 per year, depending on experience, location, and employer.

What is a services manager?

Services Managers are professionals responsible for overseeing the delivery, quality, and efficiency of services provided by a company or organization. They manage teams, coordinate operations, and ensure customer satisfaction by maintaining high service standards. Their role often includes setting goals, monitoring performance, resolving issues, and implementing improvements to optimize service delivery and client experience.

What are the key skills and qualifications needed to thrive as a services manager?

To thrive as a Services Manager, you need expertise in operations management, customer service, and team leadership, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems, scheduling software, and industry-specific tools is typically required. Strong communication, problem-solving, and organizational skills help you motivate teams and resolve client issues effectively. These abilities are crucial for ensuring service quality, client satisfaction, and efficient team performance in a competitive environment.

How does a services manager typically collaborate with other departments to ensure seamless client experiences?

As a Services Manager, collaboration with other departments—such as sales, operations, and customer support—is a key part of the role. You’ll regularly coordinate with these teams to align on client expectations, resolve issues efficiently, and implement service improvements. Effective communication and cross-functional meetings are often used to share updates and address challenges proactively. This collaborative environment helps ensure that the client receives consistent, high-quality service throughout their engagement with the company.

What is the difference between Services Manager vs Customer Service Supervisor?

AspectServices ManagerCustomer Service Supervisor
Required CredentialsBachelor's degree in business, management, or related field; experience in service deliveryHigh school diploma or equivalent; experience in customer service roles
Work EnvironmentOversees multiple service teams, manages operations, and develops strategiesSupervises customer service staff, handles escalations, and ensures customer satisfaction
Employer & Industry UsageCommon in service industries like IT, healthcare, and hospitalityFound in retail, call centers, and hospitality sectors

The Services Manager typically has a broader strategic role, overseeing multiple teams and service processes, while the Customer Service Supervisor focuses on direct team supervision and customer interactions. Both roles require strong communication skills, but the Services Manager often requires more management experience and higher education credentials.

Is a services manager a stressful job?

A services manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing teams, and meeting performance targets. The level of stress varies depending on the industry, company size, and individual workload, but strong organizational and communication skills help manage job pressures effectively.

What are the most commonly searched types of Services jobs in California?

The most popular types of Services jobs in California are:

What cities in California are hiring for Services Manager jobs?

Cities in California with the most Services Manager job openings:

Services Manager jobs near you
Infographic showing various Services Manager job openings in California as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $80,607 per year, or $38.8 per hour.

Guest Services Manager

Z&A Management

Folsom, CA • On-site

$60K - $80K/yr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

$24/hour + commission/bonus opportunity. 

We’re growing and looking for motivated sales professionals who want stable hourly pay and real bonus upside. This is a performance-driven role with clear expectations, strong support, and the opportunity to earn $1,000+ in bonuses per pay period during peak times.


Position Overview: 
The Guest Services Manager is responsible for overseeing the guest services team while driving sales strategies to enhance customer satisfaction and increase revenue. This role combines leadership in customer service with a focus on sales, ensuring a positive and seamless experience for all guests. The ideal candidate will have a strong background in customer service, sales, and team management, as well as the ability to implement strategies that foster guest loyalty and business growth.

Key Responsibilities:
Guest Service Management: 
  • Lead and manage the guest services team, ensuring exceptional customer service standards are consistently met. 
  • Address and resolve guest inquiries, complaints, and special requests in a professional and timely manner. 
  • Monitor guest interactions to ensure satisfaction, anticipate needs, and identify opportunities to enhance guest experiences. 
  • Develop and implement guest service protocols to maintain high standards of service delivery. 

Sales and Revenue Generation: 
  • Develop and execute sales strategies to drive revenue growth through guest services and special offers. 
  • Identify and capitalize on sales opportunities, including upselling, cross-selling, and promoting new services or products. 
  • Collaborate with the sales team to generate leads and close deals, ensuring revenue targets are met. 
  • Analyze sales trends and adjust strategies accordingly to maximize profitability. 

Team Leadership and Development: 
  • Hire, train, and mentor guest services and sales team members. 
  • Provide ongoing coaching, performance reviews, and development opportunities to ensure high team performance. 
  • Foster a positive, team-oriented work environment that encourages collaboration and continuous improvement. 

Operational Oversight: 
  • Monitor daily operations to ensure that guest services are provided efficiently and in line with company policies. 
  • Handle scheduling and staffing to ensure optimal coverage during peak times. 
  • Collaborate with other departments (e.g., marketing, housekeeping, etc.) to ensure a seamless guest experience.
 
Reporting and Analysis: 
  • Prepare regular reports on guest satisfaction, sales performance, and team productivity. 
  • Provide insights and recommendations for process improvements to senior management. 
  • Track key performance indicators (KPIs) to measure success and implement adjustments as necessary. 

Qualifications: 
  • Education: Bachelor’s degree in related field.
  • Experience: Minimum of 3-5 years of experience in a guest services or sales management role, preferably in the hospitality or service industry. 

Skills: 
  • Strong leadership and team management abilities. 
  • Excellent communication and interpersonal skills. 
  • Proven sales experience with a track record of meeting or exceeding targets. 
  • Ability to handle difficult situations with professionalism and composure. 
  • Strong problem-solving and decision-making skills. 
  • Proficiency in Microsoft Office Suite and familiarity with guest management software (e.g., CRM systems).