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Associate Services Jobs in California (NOW HIRING)

Cellanome

Lead Research Associate, Services

San Diego, CA · On-site

$88K - $106K/yr

The Senior Research Associate is a Lead role on the Professional Services laboratory team. This person will be responsible for executing high-quality end-to-end workflows on the Cellanome R3200 ...

Cellanome

Lead Research Associate, Services

San Diego, CA · On-site

$88K - $106K/yr

The Senior Research Associate is a Lead role on the Professional Services laboratory team. This person will be responsible for executing high-quality end-to-end workflows on the Cellanome R3200 ...

Mr. Rooter

Business Services Associate

Anaheim, CA · On-site

The Business Administration Associate is an assistant to the General Manager and Business Services Supervisor and responsible for administrative duties including accounting, payroll, customer ...

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Associate Services information

What is associate services?

Associate Services typically refer to a department or set of functions within an organization that supports employees, often called associates, with resources such as HR assistance, benefits administration, onboarding, and workplace support. These services are designed to enhance employee productivity, satisfaction, and well-being by addressing their professional and sometimes personal needs. The Associate Services team may handle tasks such as payroll queries, employee engagement programs, and assistance with company policies. They act as a bridge between the organization's management and its workforce, ensuring smooth operations and a positive work environment.

What are the key skills and qualifications needed to thrive as an associate services professional?

To thrive as an Associate Services professional, you need strong organizational skills, attention to detail, and a background in business administration or a related field. Familiarity with customer relationship management (CRM) software, office productivity tools, and sometimes basic project management systems is typically required. Excellent communication, problem-solving abilities, and a customer-centric attitude set top performers apart. These skills ensure efficient service delivery, positive client interactions, and contribute to the overall success of the organization.

What are some common challenges faced by professionals in associate services roles, and how can they be addressed?

Professionals in Associate Services often manage a variety of administrative and support tasks for teams, which can lead to challenges like balancing competing priorities and managing time effectively. It’s common to handle requests from multiple departments or supervisors, so clear communication and strong organizational skills are essential. Proactively setting expectations, regularly checking in with team members, and utilizing productivity tools can help streamline workflows. Embracing feedback and being adaptable also contribute to success in this dynamic environment.

What is the difference between Associate Services vs Customer Service Representative?

AspectAssociate ServicesCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require certifications in specific servicesHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice settings, client sites, or remote; focus on service delivery and supportCall centers, retail, or office environments; direct interaction with customers
Employer & Industry UsageFinancial, healthcare, tech, and service industriesRetail, telecom, banking, and hospitality sectors
Common Search & ComparisonAssociate ServicesCustomer Service Representative

Associate Services roles typically focus on supporting clients and delivering specialized services within various industries, often requiring specific certifications. Customer Service Representatives primarily handle direct customer interactions, resolving inquiries and issues. While both roles involve customer support, Associate Services positions tend to be more specialized and may involve technical knowledge, whereas Customer Service Representatives focus on general customer communication and problem-solving.

What are the most commonly searched types of Services jobs in California?

The most popular types of Services jobs in California are:

What cities in California are hiring for Associate Services jobs?

Cities in California with the most Associate Services job openings:

Associate Services jobs near you
Infographic showing various Associate Services job openings in California as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Lead Research Associate, Services

San Diego, CA • On-site

Cellanome
Biotechnology Research and Development • 11 - 50 employees
Learn more about Cellanomeexternal

$88K - $106K/yr

Full-time

Posted 14 days ago

Key responsibilities

  • Execute high-quality end-to-end workflows on the Cellanome R3200 platform, including sample preparation, instrument monitoring, and library QC.

  • Serve as the technical and operational lead for a shift, managing sample receipt, scheduling, and supporting service contracts.

  • Train, onboard, and provide technical guidance to Research Associates, and troubleshoot workflow or instrument issues.

Job description

The Senior Research Associate is a Lead role on the Professional Services laboratory team. This person will be responsible for executing high-quality end-to-end workflows on the Cellanome R3200 platform and serves as the technical and day-to-day operational lead for a shift of Research Associates supporting a variety of concierge to large-scale commercial service contracts. The Sr. RA will utilize their cell biology experience to process living cells through multi-day assays, and their molecular biology experience to convert those same cells into sequencing-ready libraries. Beyond their own runs, this person is accountable for the quality, timelines, and documentation of the work produced across their shift. This role reports into the Associate Director, Professional Services Operations. 

Please note: this position works a Wednesday through Sunday or Thursday through Monday schedule.  

Essential duties include but are not limited to the following: 

  • Process samples end to end: prepare and assess cells, set up and monitor instrument runs, oversee automated library prep, and perform final library QC.
  • Serve as technical point of contact and day-to-day owner for assigned service contracts, from sample receipt through library delivery
  • Coordinate daily run scheduling across samples, instruments, and staff; balance workflow across the shift.
  • Train, onboard, and qualify Research Associates on protocols and instrumentation
  • Serve as first escalation point for RAs on shift for technical and workflow questions as well as troubleshooting
  • Follow SOPs precisely and document all steps, observations, and deviations in the LIMS in real time.
  • Support troubleshooting with the lab development and other internal teams.
  • Make and document real time judgement calls on whether to continue, re-run, or hold a sample, and escalate appropriately
  • Help improve the existing process by providing feedback and ideas to the LIMS and lab development team.
  • Onboard and execute new processes transferred from the development team as the menu expands.
  • Follow laboratory safety protocols and maintain a clean and organized work environment.
  • Ability to lift up to 20 lbs for approximately 15% of typical working day.  
  • Ability to grasp with both hands; pinch with thumb and forefinger; turn with hand/arm; reach above shoulder height
  • Ability to comply with personal protective equipment requirements. 

Minimum Qualifications: 

  • Bachelor's degree in cell biology, molecular biology, or a related field. 
  • Minimum of 5 years of experience working in a laboratory environment and hands-on experience with cell culture techniques and assays.
  • Demonstrated experience training, mentoring, or qualifying junior laboratory staff, or serving as a technical point of contact or shift lead.
  • Strong attention to detail and ability to follow protocols precisely.  
  • Experience with lab automation and LIMS; Hamilton a plus.
  • Excellent communication and teamwork skills, with the ability to collaborate effectively with colleagues and communicate clearly with internal stakeholders. 
  • Demonstrated ability to perform the Essential Duties of the position with or without reasonable accommodations.    

Preferred Qualifications:

  • Hands-on experience with both NGS library prep and mammalian cell culture.
  • Prior experience in a commercial services, CRO, or otherwise deadline driven laboratory environment with defined turnaround time commitments.
  • Experience authoring or revising SOPs and supporting assay tech transfer from development into routine operation. 

The estimated base salary range for this position is $88,000 - $106,000/year. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. 

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