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Service Operations Manager Jobs in Springboro, OH

Fecon

Operations Manager

Lebanon, OH · On-site

Operations Manager Manager Title Executive Vice President FLSA Status: Exempt, Full-Time FECON, LLC ... We design, build, test, sell and service our equipment consisting of products such as our well ...

BrightView

Operations Manager

Monroe, OH · On-site

The Operations Manager is responsible for overseeing the day-to-day branch operations, ensuring ... Customer Service, Satisfaction, and Jobsite Quality: Ensure high standards of customer satisfaction ...

My 5 Star Trucking

Operations Manager

Milford, OH · On-site

We are seeking a dynamic Operations Manager to lead a team of talented attraction operators, technicians, and customer service employees within our Family Entertainment Center (FEC). This role is ...

Maid Right

Operations Manager

Springboro, OH · On-site

$16 - $20/hr

As the Operations Manager, you will help drive revenue through customer retention, cleaner training ... Work as a team with customer service representatives and cleaning teams to provide exceptional ...

builders

Operations Manager

Vandalia, OH · On-site

$70K - $80K/yr

... Manager, manages multiple operations that control the flow of materials both to and from the ... Monitors existing services and initiates new service options to keep Builders FirstSource ahead of ...

SavATree LLC

Operations Manager

Dayton, OH · On-site

$75K/yr

... service and maintain operational excellence. What a Day is Like * Coordinate and manage branch ... logistics, including scheduling field personnel and equipment, managing inventory, and overseeing ...

Builders FirstSource

Operations Manager

Vandalia, OH · On-site

$70K - $80K/yr

... Manager, manages multiple operations that control the flow of materials both to and from the ... Monitors existing services and initiates new service options to keep Builders FirstSource ahead of ...

Ulta Beauty, Inc.

Operations Manager

Beavercreek, OH · On-site

GENERAL SUMMARY & SCOPE The Operations Manager (OM) is responsible for leading through Ulta Beauty ... Manage service, boutique, and store supply inventory and ordering processes, ensuring allocated ...

Ulta Beauty, Inc.

Operations Manager

Beavercreek, OH · On-site

GENERAL SUMMARY & SCOPE The Operations Manager (OM) is responsible for leading through Ulta Beauty ... Manage service, boutique, and store supply inventory and ordering processes, ensuring allocated ...

Ulta Beauty

Operations Manager

Beavercreek, OH · On-site

GENERAL SUMMARY & SCOPE The Operations Manager (OM) is responsible for leading through Ulta Beauty ... Manage service, boutique, and store supply inventory and ordering processes, ensuring allocated ...

AVI Foodsystems

Operations Manager

Wilmington, OH · On-site

... Operations Manager, Full-Time. Founded in 1960, AVI Foodsystems has evolved into one of the most ... Providing comprehensive food services with a focus on the highest quality and freshest ingredients ...

AVI Foodsystems, Inc.

Operations Manager

Wilmington, OH · On-site

... Operations Manager, Full-Time. Founded in 1960, AVI Foodsystems has evolved into one of the most ... Providing comprehensive food services with a focus on the highest quality and freshest ingredients ...

Amazon

Operations Manager

Monroe, OH · On-site

We hire Operations Managers based on location preference and the business' current openings. BASIC ... service skills, communication skills and interpersonal skills - Track record of meeting or ...

AVI Foodsystems

Operations Manager

Huber Heights, OH · On-site

... Operations Manager, Full-Time. Founded in 1960, AVI Foodsystems has evolved into one of the most ... Providing comprehensive food services with a focus on the highest quality and freshest ingredients ...

AVI Foodsystems, Inc.

Operations Manager

Middletown, OH · On-site

... Operations Manager, Full-Time. Founded in 1960, AVI Foodsystems has evolved into one of the most ... Providing comprehensive food services with a focus on the highest quality and freshest ingredients ...

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Showing results 21-40

All JobsService Operations JobsService Operations Manager JobsService Operations Manager Jobs in Springboro, OH

Service Operations Manager information

See Springboro, OH salary details

$31.3K

$69.3K

$115.5K

How much do service operations manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for service operations manager in Springboro, OH is $69,343.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,900.00 and $84,200.00 per year, depending on experience, location, and employer.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

Is a Service Operations Manager a high paying job?

Service Operations Managers typically earn a competitive salary that varies by industry, location, and experience level. In general, it is considered a mid- to high-level management position with compensation reflecting leadership responsibilities and operational expertise.

What are popular job titles related to Service Operations Manager jobs in Springboro, OH?

For Service Operations Manager jobs in Springboro, OH, the most frequently searched job titles are:

What job categories do people searching Service Operations Manager jobs in Springboro, OH look for?

The top searched job categories for Service Operations Manager jobs in Springboro, OH are:

What cities near Springboro, OH are hiring for Service Operations Manager jobs?

Cities near Springboro, OH with the most Service Operations Manager job openings:

Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in Springboro, OH as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $69,343 per year, or $33.3 per hour.

Operations Manager

Fecon

Lebanon, OH • On-site

Full-time

Posted 29 days ago

Job description

Job Title: Operations Manager
Manager Title Executive Vice President
FLSA Status: Exempt, Full-Time
FECON, LLC is a vegetation management equipment manufacturer located in Lebanon, Ohio near Kings Island Amusement Park. FECON is known for having very high-quality products and a team culture - and we are growing! We design, build, test, sell and service our equipment consisting of products such as our well-known "Bull Hog" mulchers, the Stump Ex, our high-quality FTX tractors of varying horsepower, as well as many other attachments. We offer competitive wages, full health care benefits and a continuous learning culture for those who want to grow with the company.
Job Summary:
The Operations Manager for an industrial manufacturing parts distribution operation is responsible for overseeing the safe, efficient, and accurate movement of inventory from receiving through shipping while leading warehouse personnel and meeting customer service goals.
Job Duties/Responsibilities:
Operations Management
  • Plan, organize, and oversee daily warehouse operations.
  • Ensure accurate receiving, inspection, storage, picking, packing, and shipping of industrial parts.
  • Maintain efficient warehouse layout and product organization.
  • Monitor workflow to maximize productivity and minimize delays.
  • Coordinate with purchasing, production, sales, and transportation departments.

Inventory Control
  • Maintain accurate inventory records using a Warehouse Management System (WMS) or ERP system.
  • Conduct cycle counts and annual physical inventories.
  • Investigate inventory discrepancies and implement corrective actions.
  • Monitor stock levels and communicate shortages or overstock situations.
  • Ensure proper handling and storage of products to prevent damage.

Staff Leadership
  • Hire, train, supervise, and evaluate warehouse employees.
  • Schedule staffing to meet operational demands.
  • Coach employees on productivity, quality, and safety expectations.
  • Conduct performance reviews and address disciplinary issues when necessary.
  • Foster teamwork and employee engagement.

Safety & Compliance
  • Enforce OSHA and company safety policies.
  • Conduct regular safety meetings and inspections.
  • Ensure proper operation of forklifts and material handling equipment.
  • Investigate workplace accidents and implement preventive measures.
  • Maintain compliance with environmental and regulatory requirements.

Shipping & Receiving
  • Verify incoming shipments for accuracy and quality.
  • Ensure customer orders are picked, packed, and shipped accurately and on time.
  • Coordinate freight carriers and delivery schedules.
  • Resolve shipping errors, damaged goods, and customer complaints.

Equipment & Facility Management
  • Oversee maintenance of forklifts, pallet jacks, conveyors, and warehouse equipment.
  • Maintain warehouse cleanliness and organization (5S or Lean practices).
  • Coordinate building repairs and preventative maintenance.

Process Improvement
  • Analyze warehouse performance metrics.
  • Identify opportunities to improve efficiency and reduce costs.
  • Implement Lean Manufacturing, Six Sigma, or continuous improvement initiatives.
  • Develop and update standard operating procedures (SOPs).

Customer Service
  • Ensure timely order fulfillment to meet customer expectations.
  • Work with customer service and sales teams to resolve order issues.
  • Maintain high levels of order accuracy and on-time delivery.

Financial Responsibilities
  • Develop and manage the warehouse operating budget.
  • Control labor, equipment, and supply costs.
  • Monitor overtime and staffing expenses.
  • Recommend capital improvements and equipment purchases.

Reporting & Documentation
  • Prepare reports on inventory accuracy, productivity, shipping performance, and safety.
  • Maintain records for audits and compliance.
  • Track key performance indicators (KPIs).

Required Skills/Abilities:
  • Strong leadership, communication, and problem-solving skills.
  • Ability to develop reports or KPI's effectively communicating interpreting or communicating results.
  • Strong root cause analysis skills.
  • Ability to quickly make decisions due to changing priorities and or changes.
  • Enforcement of all related HR Policies and Procedures.
  • Experience with MS Office and ERP systems is required.
  • Broad understanding of material flow and supply chain concepts as well as ERP systems.
  • Knowledge of OSHA regulations and warehouse safety practices.
  • Experience with Lean Manufacturing, Kaizen, or Six Sigma principles is often preferred.

Education and Experience:
  • Bachelor's degree in Supply Chain, Logistics, Business, or equivalent experience.
  • 5-10 years of warehouse or distribution experience.
  • 2-5 years in a supervisory or management role.

Physical Requirements:
  • Ability to sit or stand for periods of time while performing tasks
  • Must be able to access and navigate the warehouse facility.
  • Must be able to lift up to 50 lbs.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be added at any time with or without notice.
Equal Opportunity Employer/Veterans/Disabled

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