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Service Operations Manager Jobs in Wisconsin (NOW HIRING)

Munters Corporation (MUS)

WI · On-site

$125 - $145/hr

Compensation Range: $ 125K - $ 145K Service Operations Manager - Data Center Technologies Dallas, TX or Austin, TX | Up to 75% Travel Munters Lead the Service Team Supporting Mission-Critical Data ...

Socket.dev

WI · On-site

$130 - $180/hr

As we scale RSG, we're hiring a General Manager, Field Service Operations to build and grow our internal HVAC/R technician program. You will own the field organization end-to-end, from technician ...

Mitel Networks

WI · On-site

$90 - $120/hr

The Operations Manager directs and oversees the installation, service, and ongoing support processes of the direct customer base while meeting or exceeding established regional and corporate ...

Interstate PowerSystems

WI · On-site

$55 - $65/hr

The Field Service Operations Supervisor will occasionally travel throughout the region to support ... Prepare, manage, and track all Preventive Maintenance (PM) quotations. * Create and administer ...

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All JobsService Operations JobsService Operations Manager JobsService Operations Manager Jobs in Wisconsin

Service Operations Manager information

See Wisconsin salary details

$35.8K

$79.4K

$132.2K

How much do service operations manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for service operations manager in Wisconsin is $79,381.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,600.00 and $96,400.00 per year, depending on experience, location, and employer.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

Is a Service Operations Manager a high paying job?

Service Operations Managers typically earn a competitive salary that varies by industry, location, and experience level. In general, it is considered a mid- to high-level management position with compensation reflecting leadership responsibilities and operational expertise.

What are the most commonly searched types of Service Operations jobs in Wisconsin?

The most popular types of Service Operations jobs in Wisconsin are:

What are popular job titles related to Service Operations Manager jobs in Wisconsin?

For Service Operations Manager jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Service Operations Manager jobs in Wisconsin look for?

The top searched job categories for Service Operations Manager jobs in Wisconsin are:

What cities in Wisconsin are hiring for Service Operations Manager jobs?

Cities in Wisconsin with the most Service Operations Manager job openings:

Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $79,381 per year, or $38.2 per hour.

Service Operations Manager - Data Center Technologies

Munters Corporation (MUS)

WI • On-site

$125 - $145/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Key responsibilities

  • Lead and manage a team of HVAC service technicians, dispatchers, and support personnel.

  • Oversee daily service operations, including scheduling, dispatching, work assignments, and customer escalations.

  • Support the installation, commissioning, maintenance, and service of HVAC systems in mission-critical data center environments.

Munters rating

8.2

Company rating: 8.2 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

134th of 499 rated machine equipment manufacturers

Job description

Compensation Range: $ 125K - $ 145K

Service Operations Manager – Data Center Technologies

Dallas, TX or Austin, TX | Up to 75% Travel

Munters Lead the Service Team Supporting Mission-Critical Data Centers

Munters is a global leader in climate solutions for mission-critical environments. We are seeking a Service Operations Manager to lead our field service operations supporting data center HVAC and cooling technologies. This is a hands-on leadership opportunity for an experienced HVAC service professional who enjoys leading teams, solving complex customer challenges, and improving service operations.

What You'll Do
  • Lead and manage a team of HVAC service technicians, dispatchers, and support personnel.
  • Oversee daily service operations, including scheduling, dispatching, work assignments, and customer escalations.
  • Support the installation, commissioning, maintenance, and service of HVAC systems in mission-critical data center environments.
  • Develop and improve processes to increase service efficiency, customer satisfaction, and profitability.
  • Build strong relationships with customers, contractors, and service partners.
  • Visit customer sites and support field teams as needed.
  • Monitor service performance, response times, equipment uptime, customer satisfaction, and other key metrics.
  • Manage service inventory, tools, equipment, and resources.
  • Support forecasting, budgeting, and financial performance for the service operation.
  • Recruit, train, coach, and develop service team members.
  • Ensure field operations comply with safety requirements, customer standards, and applicable industry regulations.
  • Review and support estimates for large or specialized HVAC service projects.
  • Identify opportunities for continuous improvement and implement new tools and processes.
What We're Looking For
  • 10+ years of HVAC service or related experience, including 5+ years in a supervisory or management role.
  • Strong knowledge of HVAC systems, equipment, maintenance, and troubleshooting.
  • Experience leading field service teams and managing service operations.
  • Strong customer relationship and conflict-resolution skills.
  • Experience with scheduling, dispatching, service management, or project management systems.
  • Understanding of budgeting, financial reporting, and operational performance.
  • Strong organizational and problem-solving skills.
  • Excellent communication and leadership abilities.
  • HVAC certification or licensing is highly desirable.
  • Bachelor's degree in business, engineering, management, or a related field preferred; equivalent experience will be considered.
  • Ability and willingness to travel up to 75%.
Why Join Munters?
  • Performance-based commission
  • Medical, dental, and vision benefits
  • 401(k)
  • Paid time off
  • Referral bonus opportunities
  • Opportunity to lead service operations supporting mission-critical data center customers
  • Career growth and professional development opportunities

Munters is committed to building a diverse and inclusive workplace where employees are valued and respected. We encourage qualified candidates from all backgrounds and experiences to apply.

All offers are contingent upon successful completion of a pre-employment drug test and background check, as applicable for the position.

Join Munters and become part of a dynamic team shaping the future of climate solutions. Embrace the opportunity for personal and professional growth in an inclusive, forward-thinking environment.

At Munters, your journey is our journey — let's innovate for a brighter future together.

A diverse and inclusive organization spurs innovation, lifts performance and creates greater business value. That’s why DEI is the foundation of our long‑term strategy. We are committed to building a workplace for everyone and work to counter systemic bias, prevent harassment and discrimination and ensure employee health, well‑being, work‑life balance, community involvement and more.

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