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Service Operations Manager Jobs in Kaukauna, WI (NOW HIRING)

Aptive Environmental

Operations Manager

Green Bay, WI · On-site

$60K - $70K/yr

Operations Manager We are seeking a hard-working, innovative, detail-oriented, and creative team ... Responsibilities include: • Responsible for customer retention, employee retention, and service ...

Nelson Global Products

Operations Manager

Oshkosh, WI · On-site

The Operations Manager will lead the startup, launch, and ongoing operations of a satellite ... Ensure production schedules are met while maintaining customer service expectations * Recruit, hire ...

Copart, Inc.

Operations Manager

Appleton, WI · On-site

$59K - $67K/yr

General Manager (GM) or Assistant General Manager (AGM) Position Summary The Operations Manager ... service goals. • Ensure daily operations meet or exceed company standards and customer ...

Fleet Farm

Operations Manager

Green Bay, WI · On-site

The Operations Manager is responsible for providing leadership in the following key store areas ... service. * Oversee the development and execution of individual development plans for each of your ...

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Service Operations Manager information

See Kaukauna, WI salary details

$36K

$79.8K

$132.9K

How much do service operations manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for service operations manager in Kaukauna, WI is $79,802.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,900.00 and $96,900.00 per year, depending on experience, location, and employer.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

Is a Service Operations Manager a high paying job?

Service Operations Managers typically earn a competitive salary that varies by industry, location, and experience level. In general, it is considered a mid- to high-level management position with compensation reflecting leadership responsibilities and operational expertise.

What are popular job titles related to Service Operations Manager jobs in Kaukauna, WI?

For Service Operations Manager jobs in Kaukauna, WI, the most frequently searched job titles are:

What job categories do people searching Service Operations Manager jobs in Kaukauna, WI look for?

The top searched job categories for Service Operations Manager jobs in Kaukauna, WI are:

What cities near Kaukauna, WI are hiring for Service Operations Manager jobs?

Cities near Kaukauna, WI with the most Service Operations Manager job openings:

Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in Kaukauna, WI as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $79,802 per year, or $38.4 per hour.

Operations Manager

Kash Holding Restaurants LLC

Ashwaubenon, WI • On-site

Full-time

Medical, PTO

Re-posted 6 days ago

Job description

Description:
Operations Manager
Pizza Ranch Ashwaubenon
820 Willard Drive 3220 Ashwaubenon, WI 54304
Who We Are
Pizza Ranch, a fast casual restaurant chain based in Orange City, Iowa, has grown from a single location in 1981 to over 200 locations in 14 states. Consistent growth has been a Pizza Ranch staple, as the brand has become a beacon of community involvement and exceptional food. The Pizza Ranch buffet features legendary pizzas, Crispy Ranch Chicken®, salads and desserts, along with carryout and delivery options.
Our company is fueled by a powerful Vision "to glorify God by positively impacting the world" and a Mission "to give every guest a legendary experience." If this sounds like an environment where you would like to work, we are always looking for enthusiastic, guest-oriented people who pursue excellence in their work and love to be of service to others.
Operational Manager
A new full time Operations Manager position just has opened in Pizza Ranch Manitowoc. Come be the part of an exciting team, where family friendly environment and team collaboration is highly practice. Schedule is flexible, yet rules and processes are vastly practiced. Growth opportunities are present, good salary, bonuses, paid vacations, and health insurance contribution are included in benefit package.
Benefits:
- Flexible Scheduling
-Paid Vacations
-Bonus Program
- Fun Staff Events
- Employer contributed health insurance

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