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Service Operations Manager Jobs in Kaukauna, WI (NOW HIRING)

JX Truck Center

Assistant Operations Manager

Neenah, WI

$86K - $108K/yr

Assistant Operations Manager Join the Driving Force Behind JX Enterprises! Why Choose JX? At JX ... Execute company initiatives to enhance customer service. * Prioritize obligations to co-workers ...

Walgreens

Pharmacy Operations Manager

Little Chute, WI · On-site

Models and shares customer service best practices. * Develops strong relationships with customers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Walgreens

Pharmacy Operations Manager

Green Bay, WI

Models and shares customer service best practices. * Develops strong relationships with customers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Walgreens

Pharmacy Operations Manager

Appleton, WI

Models and shares customer service best practices. * Develops strong relationships with customers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Walgreens

Pharmacy Operations Manager

Green Bay, WI · On-site

Models and shares customer service best practices. * Develops strong relationships with customers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Walgreens

Pharmacy Operations Manager

Neenah, WI · On-site

Models and shares customer service best practices. * Develops strong relationships with customers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Walgreens

Pharmacy Operations Manager

Neenah, WI · On-site

Models and shares customer service best practices. * Develops strong relationships with customers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Walgreens

Pharmacy Operations Manager

Little Chute, WI · On-site

Models and shares customer service best practices. * Develops strong relationships with customers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Walgreens

Pharmacy Operations Manager

De Pere, WI · On-site

Models and shares customer service best practices. * Develops strong relationships with customers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

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Showing results 21-40

All JobsService Operations JobsService Operations Manager JobsService Operations Manager Jobs in Kaukauna, WI

Service Operations Manager information

See Kaukauna, WI salary details

$36K

$79.8K

$132.9K

How much do service operations manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for service operations manager in Kaukauna, WI is $79,802.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,900.00 and $96,900.00 per year, depending on experience, location, and employer.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

Is a Service Operations Manager a high paying job?

Service Operations Managers typically earn a competitive salary that varies by industry, location, and experience level. In general, it is considered a mid- to high-level management position with compensation reflecting leadership responsibilities and operational expertise.

What are popular job titles related to Service Operations Manager jobs in Kaukauna, WI?

For Service Operations Manager jobs in Kaukauna, WI, the most frequently searched job titles are:

What job categories do people searching Service Operations Manager jobs in Kaukauna, WI look for?

The top searched job categories for Service Operations Manager jobs in Kaukauna, WI are:

What cities near Kaukauna, WI are hiring for Service Operations Manager jobs?

Cities near Kaukauna, WI with the most Service Operations Manager job openings:

Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in Kaukauna, WI as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $79,802 per year, or $38.4 per hour.

Health Care Operations Manager

Innovative Care Services

Green Bay, WI • On-site

$55K - $65K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Job description

Health Care Operations Manager
Innovative Care Services has an opening for an Operations Manager. This role will oversee operations at 6 Wisconsin State Licensed Community Based Residential Facilities (CBRF) and Adult Family Homes (AFH) programs/facilities.
Operations Managers provide operational, personnel, and budget support to all programs within their assigned units. Operations Managers work to ensure overall compliance with federal, state, county, and funding organizations’ standards. These positions are responsible for onboarding, training, and direct supervision of assigned Program Managers. This is a 24 hour on call position. A reliable vehicle with appropriate state insurance is required. This position requires weekly travel to assigned programs and other statewide travel as assigned.
Who Are We?
Innovative Care Services is a 501(c)(3) nonprofit organization with the mission to care for individuals with disabilities and help them lead fulfilling lives while remaining as independent as possible. We aim to inspire, serve, and involve our clients in order to help them live their best lives.
Innovative Services started in 2004 with the vision to give those with developmental disabilities the best quality of life in their community. We continue to grow throughout the state of Wisconsin and have expanded our supports to people of all ages with varying needs.
Duties and Responsibilities:
  • Must be available on a 24-hour basis, via phone or in person as needed, to respond to emergency situations.
  • Provide direct supervision, onboarding, and training of assigned Program Managers.
  • Provide interim Program Manager support.
  • Ensure all program related tasks are completed including billing, payroll, scheduling, training, etc.
  • Work collaboratively to evaluate program efficiencies and advocate for/implement updates and enhancements as needed.
  • Collaborate with the Operations Director based on financial reporting, budgets, and contractual obligations to develop strategies that work to minimize risk and promote the company’s financial sustainability.
  • Develop and maintain relationships in the community that are necessary to promote and capitalize positive relations with our organization.
  • Ensure all internal and external quality standards are being met.
  • Implement business unit best practices and provide frequent quality and compliance checks as it relates to service implementation, medications, program finances, client charting, incident reporting, etc.
  • Attend business unit safety meetings to determine trends and learn best practices.
  • Work collaboratively with the Operations Director to best utilize operational resources including float staff, system specialists, and enabling technology.
  • Support Program Managers with scheduling and floor coverage as needed utilizing all business unit resources available.
  • Provide direct floor support if/when needed.
  • Support quality and sentinel event investigations as needed. Implementing needed resolutions in a timely manner.
  • Provide conflict resolution support to Program Managers when dealing with internal and external stakeholders.
Qualifications
  • High School diploma/GED.
  • Minimum 2 years of related experience.
  • Minimum two years supervisory experience.
Wage Details:
  • This is an Exempt/Salaried position/40 hours per week.
  • Salary range - $55,000 - $65,000 based on experience.
What We Offer
  • Full benefits package (Health, Dental, Vision, STD, LTD, Life)
  • 4 weeks paid vacation time
  • Paid holidays
  • Tuition reimbursement (Lakeland and Rasmussen Universities)
  • Employee Assistance Program
  • 401k Retirement Plan
Innovative Care Services - Disability Support and Residential Care in Wisconsin
EOE
ISHPHJ

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