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Service Operations Manager Jobs in Reedsburg, WI

Alter Trading Corp

Operations Manager

Portage, WI · On-site

... customer service. ABOUT THE JOB: Under the direction of the Regional Operations Manager ... responsible for all activities including planning, maintenance, staffing, training and operation ...

Covia

Operations Manager

Portage, WI · On-site

As the Operations Manager , you will be responsible to direct production, shipping, and maintenance ... military service or reserve or veteran status. The organization offers competitive salaries ...

Covia

Operations Manager

Portage, WI

As the Operations Manager , you will be responsible to direct production, shipping, and maintenance ... military service or reserve or veteran status. The organization offers competitive salaries ...

MKB

Manufacturing Operations Manager

Portage, WI · On-site

$70K - $85K/yr

... service. Essential Responsibilities Operations Leadership * Lead all day-to-day operations of the ... Warehouse & Inventory Management * Maintain accurate inventory through cycle counts and inventory ...

MKB

Manufacturing Operations Manager

Portage, WI · On-site

$70K - $85K/yr

... service. Essential Responsibilities Operations Leadership * Lead all day-to-day operations of the ... Warehouse & Inventory Management * Maintain accurate inventory through cycle counts and inventory ...

Walgreens

Pharmacy Operations Manager

Reedsburg, WI · On-site

Models and shares customer service best practices. * Develops strong relationships with customers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Alliantenergy

Manager Customer Operations

Baraboo, WI · On-site

$126K/yr

Job Summary Manager Customer Operations manages and provides leadership and engineering resources ... This position is responsible for supervising assigned customer service supervisors. This position ...

BENCHMARK

Food and Beverage Manager

Wisconsin Dells, WI · On-site

$60 - $80/hr

This role ensures exceptional guest service, operational efficiency, and a positive team ... The Food & Beverage Manager leads service operations, manages staff performance, supports revenue ...

The Andersons, Inc.

Foreman, Operations

Arena, WI · On-site

We are committed to providing extraordinary service to our customers, helping our employees improve ... Manages Conflict- Handles conflict situations effectively with a minimum of noise * Communicates ...

Denny's

Restaurant Manager

Mauston, WI · On-site

This role assists with team leadership, guest service, food safety, and operational execution while helping to develop team members and maintain Denny's brand standards. The Restaurant Manager serves ...

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Service Operations Manager information

See Reedsburg, WI salary details

$32.5K

$72K

$120K

How much do service operations manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for service operations manager in Reedsburg, WI is $72,029.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,000.00 and $87,500.00 per year, depending on experience, location, and employer.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

Is a Service Operations Manager a high paying job?

Service Operations Managers typically earn a competitive salary that varies by industry, location, and experience level. In general, it is considered a mid- to high-level management position with compensation reflecting leadership responsibilities and operational expertise.

What are popular job titles related to Service Operations Manager jobs in Reedsburg, WI?

For Service Operations Manager jobs in Reedsburg, WI, the most frequently searched job titles are:

What job categories do people searching Service Operations Manager jobs in Reedsburg, WI look for?

The top searched job categories for Service Operations Manager jobs in Reedsburg, WI are:

What cities near Reedsburg, WI are hiring for Service Operations Manager jobs?

Cities near Reedsburg, WI with the most Service Operations Manager job openings:

Service Operations Manager jobs near you

Operations Manager

Alter Trading Corp

Portage, WI • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago

Alter Trading rating

6.3

Company rating: 6.3 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

65th of 92 rated recycling and waste

Job description

Alter Trading Company is looking for a Leader with experience in metal recycling who has the ability to inspire and motivate their team. This position will support both the Portage and Waupun locations.

ABOUT US:

Alter Trading is looking to hire the next manager for lead its Portage and Waupun, WI facilities. Alter Trading Corporation, a 127+ year old company, with 70+ scrap metal processing facilities throughout the Midwest and Southern region. Alter is committed to our customers by being the best source of both ferrous and non-ferrous metal and by giving great customer service.

ABOUT THE JOB:

Under the direction of the Regional Operations Manager, responsible for all activities including planning, maintenance, staffing, training and operation associated with the safe and efficient functioning of each facility.

  • Interacts with customers on a regular basis including processing transactions to maintain excellent relationships with both commercial and peddler customers. 
  • Oversees ferrous, and non-ferrous departments 
  • Supervises employees including hiring, coaching, discipline, and terminations as necessary 
  • Ability to grade and price scrap; may issue payment to customers as needed
  • Maintains company safety and environmental objectives and standards; maintains ISO and OSHA compliance requirements
  • Supervises building and equipment maintenance and replacement needs
  • Manages cost and expenditures; takes action to meet or exceed budgeted targets for yard volume, net profit and ROI
  • Prepares and monitors annual budgets and monthly operating reports
  • Operates yard equipment, performs light equipment maintenance etc.
  • Performs other responsibilities as assigned or directed.

ABOUT YOU:

  • Experience in the Recycled Metals (Scrap Metal) Industry, Strongly Preferred
  • Associate or Bachelor’s degree in business, accounting, management or other related area, preferred
  • 5 years industry experience including supervisory experience.  
  • Must have excellent open communication style to carry out ongoing dialogues in a way that creates trust and confidence within all levels of the company as well as with external vendors and customers.  
  • Preferred Experience: Background in non-ferrous (NF) and ferrous metals, shredders, supervisory or leadership roles, inventory management, equipment operation, or operations/team lead/manager positions
  • Ability to travel occasionally to other facilities or customers as needed.  Candidates must possess a valid driver’s license.

ABOUT BENEFITS:

  • Medical, Dental & Vision Insurance Offered
  • Company Paid Disability Insurance
  • HSA w/ company match
  • 401k w/ company match
  • Paid Time Off in the First Year

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